Hughes Insurance Reviews 

812
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverzekering
  2. ook in
  3. Bedrijfsverzekeringsmaatschappij
  4. Commerciële verzekeringsmaatschappij
  5. Tussenpersoon voor woningverzekering
  6. Verhuurdersverzekeringsmaatschappij
  7. Verzekeringsmakelaar

Geschreven door het bedrijf

- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

812 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(812)

530 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thanks for Hughes Insurance for…

Thanks for Hughes Insurance for covering my car manny thanks

13 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your feedback with us.

We are delighted to hear that you were able to secure cover for your vehicle with our team.

Please reach out if there is anything more we can assist you with.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Staff I spoke to were helpful

Staff I spoke to were helpful, polite and overall very informative.

21 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your thoughts following your recent experience with us.

It is wonderful to know that our team provided clear guidance and treated you with the courtesy you deserve.

Please reach out to us if there is anything more we can do for you.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 2 van de 5 sterren

in the 6 months i’ve been with Hughes…

in the 6 months i’ve been with Hughes Insurance, I have not been able to log in to my online portal to check anything. correct email address and everything but will not accept my email and says there is no account connected. however i’m able to receive emails from Hughes Insurance asking me to review their services that i’m not receiving. and i bet i’ll be thanked, in an email, for leaving this review. it’s also impossible to find any help online unless you ring them, and as someone who works during the day, i do not have time to sit on the phone for ages.

27 februari 2026
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Antwoord van Hughes Insurance

Thanks for taking the time to share your review with us today.

I can certainly understand how frustrating it is when you run into trouble accessing your online account and feel stuck when trying to get support around a busy work routine.

Please contact our customer services team, and they can get this looked into for you.

King regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Insurance quote

The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too.

20 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback.

It is brilliant to hear that our colleague returned your call as promised and made everything clear while also securing you a fantastic price on your cover.

Please feel free to reach back out if you ever require any additional support.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Staff are always friendly

Staff are always friendly, professional and customer focused.

20 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your feedback with us today.

It is brilliant to hear how pleased you are with the quick and effortless nature of our digital platform.

Should you ever require any additional assistance down the road, please feel free to get in touch.

Kind regards, Rachel @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Hughes insurance are always very…

Hughes insurance are always very helpful in answering and any problems and advice

20 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to share your review.

We're delighted to hear that our team was able to provide clear advice and promptly address your queries.

If you ever need any further support from us, please don't hesitate to reach out.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Excellent Service

I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day.

I would highly recommend Hughes Insurance.

16 oktober 2026
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Antwoord van Hughes Insurance

Thank you for leaving us a review and sharing your recommendation for Hughes Insurance.

We are thrilled to learn that you had such a helpful experience with your advisor, who made everything clear, and that you were delighted with your competitive quote as well as the quick delivery of your documents.

If you ever need any further support from us in the future, please feel free to reach out.

Kind regards,
Vicky @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Just bought it yesterday

Just bought it yesterday, so hopefully I don't have a need to claim. Then and only then will o be able to truly give a review off their customer service.

17 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us a review.

It is great to hear that you have just set up your cover with us, and we completely understand that the true test of any provider comes down to how a claim is handled if you ever need to make one.

If you ever need any assistance from us in the meantime, please feel free to reach out.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Although heavy times are coming Hughes…

Although heavy times are coming Hughes Insurance mange to help people with their needs, with their well mannered and nice brokers!

13 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your thoughts with us.

It is wonderful to hear that our team was able to support you during a difficult period, and that you found our advisors so polite and pleasant to deal with.

If you ever need any further support from us, please do not hesitate to reach back out.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Great price

Great price, much lower than other companies for exactly the same policy. Trevor was very helpful and explained everything clearly.

17 oktober 2026
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Antwoord van Hughes Insurance

Thank you for leaving us your feedback.

It is brilliant to hear that Trevor took the time to guide you through all the details so thoroughly, and that we were able to offer such a fantastic deal on your cover compared to other providers.

If there is anything else you need going forward, please feel free to reach back out to us.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Smooth and efficient service from start…

Smooth and efficient service from start to finish.

17 oktober 2026
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Antwoord van Hughes Insurance

Thank you for leaving us a review.

It is brilliant to hear that setting everything up went so seamlessly from beginning to end.

Please get in touch with us anytime if we can be of any help in the future.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

The team member that I talked to could…

The team member that I talked to could not have been more helpful, he was extremely knowledgeable and friendly when explaining to me the steps to go through to solve my car insurance. A big thank you.

16 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us such a glowing review.

We are so glad to hear that our advisor was so approachable and well-informed while guiding you through the details of your motor policy.

If there is anything else we can do to support you, please reach out whenever you like.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Car insurance

Well, when I rang up, it was a very nice welcome. The guy went through everything and explained a few things. And I got a very good price. I hope it's the same next year. Would recommend Hugh’s insurance

14 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave a review. We're delighted to hear that you received a warm welcome and friendly service. It's great to know that everything was clearly explained and that we were able to find you a competitive price that met your needs.

We really appreciate your recommendation and your kind comments. We look forward to helping you again when your policy is due for renewal.

Kind regards,

Chris @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

The policy Hughes found me was the most…

The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My only complaint was that having done that several times (& finding myself back to the cashback site & unable to complete my purchase), I had no choice but to phone the Broker & go through the whole process in detail again before eventually buying. However, I have to say, the young man who dealt with my purchase was very pleasant & friendly, therefore I ultimately was happy to have purchased my policy with them.

14 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your detailed feedback with us.

It is great to hear that you secured such extensive cover at a competitive rate and that our team member provided a warm, welcoming experience on the phone.

We also hear your frustration regarding the trouble you experienced when trying to complete your purchase through the online site, and we appreciate you letting us know how tedious that process was.

If there is anything else we can assist you with moving forward, please feel free to reach out.

Kind regards,
Laura @Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Value for money

Contacted Hughes because i got a very high renewal quote from my last insurance company. £300 cheaper im delighted

13 oktober 2026
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Antwoord van Hughes Insurance

Thank you for sharing your experience with us.

It is wonderful to hear that we were able to offer you such a significant saving compared to your previous insurer's renewal price.

Should you ever need any further support from us, please feel free to get in touch.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Colum was really helpful in helping me…

Colum was really helpful in helping me choose car insurance with Hughes. Thank you

13 oktober 2026
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Antwoord van Hughes Insurance

Thank you for leaving us a review.

It is brilliant to hear that Colum provided such great support to help you pick the right cover for your vehicle.

If you ever need any further support, please get in touch with us.

Kind regards, Leanne @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Very easy to set up my car insurance on line. Great customer service as I had made a mistake on my form and they phoned me and changed it . Very friendly customer service.

12 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us.

It is wonderful to hear that setting up your vehicle cover on the website went smoothly and that our team was able to quickly help correct the details on your application over the phone.

If there is anything else we can do to support you, please reach out to us.

Kind regards, Rachel @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Great service

The staff member was efficient and explained everything in great detail in sorting out my new car policy.

10 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us today.

We are delighted to hear that our advisor was prompt, thorough, and walked you through all the necessary information while setting up your motor cover.

If you ever need any assistance in the future, please feel free to reach out to us.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Friendly straightforward advice and infoi. Good price

Friendly straightforward advice and information

9 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us a review today.

We are delighted to hear that you experienced high standards and found our service straightforward to use.

If you ever need any further support, please feel free to reach out to us.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

I was very impressed by the knowledge…

I was very impressed by the knowledge of the agent. He was very helpful and polite. He wasn't at all pushy and explained everything very clearly.
I was reassured that my direct debit would be paid on the date agreed as this didn't happen previously

3 oktober 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us today.

We are delighted to hear that our advisor was courteous, provided informative details without any pressure, and helped put your mind at ease regarding your payment schedule following your earlier experience.

If you ever need any further assistance, please feel free to reach out to us.

Kind regards, Kirsty @ Hughes Insurance

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