Hughes Insurance Reviews 

812
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverzekering
  2. ook in
  3. Bedrijfsverzekeringsmaatschappij
  4. Commerciële verzekeringsmaatschappij
  5. Tussenpersoon voor woningverzekering
  6. Verhuurdersverzekeringsmaatschappij
  7. Verzekeringsmakelaar

Geschreven door het bedrijf

- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

812 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(812)

530 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful staff

A very helpful assistant allowed me to check car insurance prices and go ahead with my purchase.

30 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that our team member provided clear support and helped you smoothly set up your new policy.

Should you ever need a hand with anything else, we are always happy to help.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Home insurance

The advisor made the experience very straightforward.

22 september 2026
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Antwoord van Hughes Insurance

Thank you for sharing your feedback with us.

We are so pleased to hear that our colleague made managing your cover such an easy and hassle-free process for you.

If you ever need any support from us in the future, please feel free to get in touch.

Kind regards,
Rachael @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Car insurance new policy

Your colleague was very courteous and extremely helpful when l rang about a new quote which was very acceptable compared to others l got.She processed the new policy very well as lm not good doing it online myself.Many thanks.

22 september 2026
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Antwoord van Hughes Insurance

Thank you for sharing your positive feedback with us.

It is wonderful to hear how patient and attentive our team member was while walking you through your new cover over the phone and providing a price that matched your budget.

If you should ever need any further support, please feel free to contact us anytime.

Kind regards, Rachel @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Very straightforward, pleasant staff

Very straightforward. Staff very helpful.

25 september 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to write a review.

It is brilliant to hear that you found everything so clear-cut and that our team looked after you so well.

Should you need anything else from us, please feel free to reach out.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Excellent customer service and so…

Excellent customer service and so smooth from start to finish

26 september 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to write a review.

It is wonderful to hear that our team provided such great care and that the whole process felt completely seamless for you.

Please reach out if you ever need anything else in the future.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Car insurance purchase

My car insurance was due for renewal.
I spoke to Patricia who was so helpful in talking me through every detail, I was more than happy with service so decided to go ahead with purchase as I was changing over from another insurer I was currently with who was quoting over £200 more.

18 september 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us a review.

It is fantastic to hear that Patricia guided you through all the finer points of your quote and made the process so straightforward. We are delighted we could save you more than two hundred pounds compared to your previous provider and that you chose to switch your cover over to us.

If there is anything else we can do for you, please feel free to get in touch with us anytime.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Insurance Renewal

The staff at Hughes were exceptionally attentive and helpful during the process of car insurance renewal. It was all carried out in a timely way and they were competitive with their pricing.

19 september 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us a review.

It is brilliant to hear that our team looked after you so well during your policy renewal, making sure everything was sorted promptly while keeping your costs fair.

Should you need a hand with anything else, please feel free to reach back out.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Colleague was very professional helpful

Colleague was very professional helpful

15 september 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to leave us a review.

We are delighted to hear that our team member was so polite and accommodating during your interaction.

Should you require any further support in the future, please do get in touch.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Very helpfull ,explained everything…

Very helpfull ,explained everything perfectly. So nice to talk to.

22 september 2026
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Antwoord van Hughes Insurance

Thank you for sharing your feedback with us!

It is wonderful to hear that our team member was so clear and attentive while guiding you through the details today.

If you ever need anything else, please feel free to reach out to us again.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Very informative & professional.

Very informative & professional.
Explained & clarified queries I had. Excellent service.

6 augustus 2026
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Antwoord van Hughes Insurance

Thank you for taking the time to write a review.

It is wonderful to hear that our advisor gave clear answers to all of your questions and delivered top-tier support throughout your conversation.

If you ever need anything else in the future, please feel free to reach back out to our team.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Easy to get in touch paper work came…

Easy to get in touch paper work came promptly

12 september 2026
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Antwoord van Hughes Insurance

Thank you for sharing your experience with us.

We are delighted to hear that you found our contact process straightforward and that your documentation arrived without delay.

Should you require any further support from us in the future, please don't hesitate to reach out.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

First time with Hughes and I recommend trying them for your car insurance

Like everyone I want to know what I am paying is reasonable, the cover is adequate, customer service and understanding is paramount, and ease of transaction and communication is of extreme importance.
I believe all this was achieved by first obtaining an online quote which I then used to discuss my requirements directly with Mathew, a Hughes representative, who acted professionally, courteous, and remained focused on ensuring my concerns and requirements were addressed, and secured me an acceptable quote/cover.

19 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us today.

It is brilliant to hear that setting up your details online and following up with our agent gave you full confidence in your protection, as well as the standard of support you received.

If you ever need any support from us going forward, please feel free to reach back out to our team anytime.

Kind regards, Rachel @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Michelle was so patient and very…


Michelle was so patient and very knowledgeable!

17 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for sharing your thoughts with us today.

It is brilliant to know that our team member was able to guide you through everything with such care and expertise.

If you ever need any support in the future, please feel free to reach out to us.

Kind regards,
Vicky @ Hughes Insurance

Beoordeeld met 4 van de 5 sterren

4 stars because I personally found the…

4 stars because I personally found the online difficult, I had few problems trying to fill in insurance form. Problem solved by phoning the company and speaking to someone, who was very helpful.

17 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for sharing your experience with us.

We are sorry to hear that completing your details on the website was troublesome, but we are glad our team could step in over the phone to get everything sorted for you smoothly.

Should you require any further support, we are always here to help.

Kind regards, Kirsty @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Respectful staff

Benjamin who took my call was very respectful and helpful. He listened to me and answered my questions without hesitation. He’s a credit to your company.

16 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for sharing your feedback with us.

It is wonderful to hear that Benjamin was so attentive and clear when answering your questions, and we really appreciate you recognising his great support.

If there is anything else you need assistance with, please feel free to reach out.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Being able to talk to person which made…

Being able to talk to person which made sorting my insurance easy great job

15 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for taking the time to write a review about your experience.

It is brilliant to hear that speaking directly with a real human being made setting up your protection such a hassle-free task.

If you ever require further help from us, we are always on hand.

Kind regards,
Vicky @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Very straight forward for the insurance…

Very straight forward for the insurance happy to be with the insurance company

15 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you found setting up your motor cover so straightforward and that you are pleased to be staying with us.

Should you require any further support in the future, please do not hesitate to reach out.

Kind regards,
Rachel @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service. Delighted with the policy price and excellent options, window screen cover, legal etc
Very helpful pleasant team. I was very grateful for their help completing my application.

15 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for sharing your thoughts on your experience with us.

We are thrilled to hear that our colleagues were so supportive with your setup and that you found our cover choices and overall costs so competitive.

Should you require any further support, please don't hesitate to reach out.

Kind regards,
Laura @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Great information and prefer talking …

Great information and prefer talking to an actual person -well done hughes for still having that personal touch. ⭐️

18 augustus 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for providing your feedback about your experience with us.

It is brilliant to hear how much you appreciated speaking directly with an advisor, and we are glad our team delivered clear information with a personal touch.

Please reach out to us if you need any further support with your cover.

Kind regards, Tahara @ Hughes Insurance

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff
Competitive price

11 september 2026
Logo Hughes Insurance

Antwoord van Hughes Insurance

Thank you for sharing your feedback with us.

It is wonderful to know that our team looked after you so well and that you were pleased with the value of your quote.

If there is ever anything else we can do for you, please feel free to reach out.

Kind regards, Kirsty @ Hughes Insurance

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