The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Toon meer
Bedrijf heeft geantwoord
The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Toon meer
Bedrijf heeft geantwoord
I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autoverzekering
- ook in
- Bedrijfsverzekeringsmaatschappij
- Commerciële verzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verhuurdersverzekeringsmaatschappij
- Verzekeringsmakelaar
Geschreven door het bedrijf
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Contactgegevens
Jubilee Road 4, BT23 4WN, Newtownards, Verenigd Koninkrijk
- www.hughesinsurance.co.uk
4,8
Uitstekend
812 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff very clear and helpful
Very clear and details explained well to me. Made the phone call less stressful which really helped me. Very Pleasant staff that was speaking to me and was kind.
11 september 2026
Antwoord van Hughes Insurance
Thank you for sharing your feedback with us.
It is lovely to hear that our advisor made everything so easy to understand and took the pressure out of your call with their warm, thoughtful approach.
If you ever need a hand with anything else, please feel free to reach back out.
Kind regards,
Laura@ Hughes Insurance
Professional & empathetic
3 september 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us your feedback.
It is wonderful to hear that our team provided such a supportive and attentive experience when you called.
If there is anything else we can assist you with, please feel free to reach back out.
Kind regards, Kirsty @ Hughes Insurance
Scammers
after 5 years with them when I decided to sell the car I cancelled where they asked me to pay them £60 plus 2 days they took the money from the account even though I cancelled the contract the day they still kept the £150 deposit do not deal with them they are scammers
7 september 2026
Review zonder uitnodiging
Antwoord van Hughes Insurance
Thank you for taking the time to share your feedback with us.
I can certainly appreciate your frustration regarding the cancellation process, fees, and payments taken from your account after selling your vehicle.
Please head over to our contact page so our team can review your account details, take a closer look into this situation, and discuss your concerns directly with you.
I hope this helps get things sorted out for you.
Kind regards,
Rachael @ Hughes Insurance
An excellent discussion with Michelle…
An excellent discussion with Michelle customer service.
Michelle was able to give advice and options available for house insurance.
Having used Hughes Insurance in past we prefer to source local agents.
5 september 2026
Antwoord van Hughes Insurance
Thank you for sharing your experience with us.
It is wonderful to hear that your conversation with our representative was so helpful and that you were provided with clear choices for your household cover, especially given your preference for working with a local team you know and trust.
If there is anything further we can do to support you, please feel free to reach out.
Kind regards,
Rachel @ Hughes Insurance
Rang as I got a text reminder of home…
Rang as I got a text reminder of home insurance options in August on back of a call to me some time previous when I advised my insurance was up for renewal Sep probably whilst dealing with car insurance. The girl I spoke with was great providing me with all the information and costs for a new provider saving me £1000 on my current provider with similar / right for me cover. I was taken through all the questions , info etc…with ease. The girl was professional and polite and all was completed in a reasonable time. Previously it has been daunting to embark on especially if cold call. Reminder came at good time and gave me some time to think and set aside time to dedicate to dealing with this and getting a much better deal for cover we needed.
21 augustus 2026
Antwoord van Hughes Insurance
Thank you so much for taking the time to post your feedback.
It is brilliant to hear that our colleague looked after you so well over the phone and that we were able to bring your annual cost down significantly while making sure your property remains fully protected.
If you ever need any additional support with your cover, please feel free to reach out to us.
Kind regards,
Leanne @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for sharing your feedback with us.
It is wonderful to hear that you found the entire process so straightforward and swift from start to finish.
Should you ever require any support from us in the future, please reach out and we will be delighted to assist.
Kind regards, Tahara @ Hughes Insurance
The agent was helpful and courteus.
25 augustus 2026
Antwoord van Hughes Insurance
We really appreciate you taking the time to share your feedback.
It is great to hear that the agent was so courteous and provided such a helpful hand with your query.
Please let us know if we can help with anything else in the future.
Kind regards,
Rachel @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for sharing your thoughts with us.
It is wonderful to know that our team was so supportive and that you were pleased with the affordability of your rate.
If there is anything else we can assist you with moving forward, please do not hesitate to contact us.
Kind regards,
Rachael @ Hughes Insurance
Easy to connect to via phone
Easy to connect to via phone. Excellent service in that they were able to access my quote obtained online & proceed from there. Very friendly & helpful adviser.
1 september 2026
Antwoord van Hughes Insurance
Thank you for leaving us a review.
It is brilliant to hear that getting through to us on the phone was straightforward, and that our team could seamlessly pull up your online figures to get everything sorted in such a pleasant manner.
If there is anything else you require moving forward, please feel free to reach back out.
Kind regards,
Leanne @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review. We are absolutely thrilled to hear that everything went flawlessly and that you are completely satisfied with your experience.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review. We are delighted to hear that our team looked after you so well, making sure all the details were fully clear and never making you feel under any pressure.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review. We are delighted that you were pleased with our competitive pricing and that our team looked after you so brilliantly with their helpful service.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Hughes Insurance
No hassle just straight forward
29 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review. We are delighted that you found our entire process completely simple and that everything was sorted out for you without any fuss.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Hughes Insurance
The reminder, quotation of my price and business arrangement of purchasing an annual Insurance policy
Renewal of policy, made easy with the
Information received. I completed payment on the telephone.
28 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to share your feedback with us.
It is fantastic to hear that your recent policy continuation went smoothly and that our written updates made everything straightforward to finalize over the phone.
If there is anything else we can ever help you with, please feel free to get in touch.
Kind regards,
Leanne @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for sharing your thoughts with us.
It is wonderful to hear that you had a great experience with our team and were pleased with the value of your policy.
If you ever need anything else, please do reach out.
Kind regards,
Leanne @ Hughes Insurance
I went on line and completed a…
I went on line and completed a straioght forward application. I got a considerable saving on a phone application for a policy with Hughes made earlier- I am always keen to support local business and this was very easy
26 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your experience with us today.
It is brilliant to hear that setting up your cover on our portal was so smooth and that you managed to secure a much better price than your previous phone quote while keeping your business local.
If there is anything else we can do for you, please reach back out.
Kind regards,
Vicky @ Hughes Insurance.
Excellent service from a very pleasant…
Excellent service from a very pleasant and knowledgeable person
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your positive feedback with us.
It is fantastic to know that our advisor made such a great impression while guiding you through everything today.
If there is anything more we can assist with, please do get in touch.
Kind regards, Tahara @ Hughes Insurance
Very helpful and pleasant advisor along…
Very helpful and pleasant advisor along with a good price
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your thoughts with us.
It is wonderful to hear that our advisor made such a great impression and that you were pleased with the quote you received.
If you ever require any further support from us, we are always on hand to help.
Kind regards, Tahara @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for sharing your feedback with us.
We are delighted to hear that you had a smooth experience with our team and found comprehensive protection for your vehicle at a competitive rate.
If there is anything else we can do to support you moving forward, please feel free to reach out.
Kind regards,
Rachael @ Hughes Insurance
Great sevice from Hughes Insurance.
Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages that seemed to be competitive, but did not provide the cover I had requested. He answered my questions patiently and I felt reassured that I was buying the right policy. The price was competitive and offered many extras.
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your experience with us.
It is wonderful to hear how thorough and attentive Ryan was while walking you through the finer details of your new motor policy, ensuring you received full protection without missing out on any essential features.
If you ever need anything else in the future, please feel free to reach out to us.
Kind regards,
Vicky @ Hughes Insurance
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