The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Toon meer
Bedrijf heeft geantwoord
The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Toon meer
Bedrijf heeft geantwoord
I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autoverzekering
- ook in
- Bedrijfsverzekeringsmaatschappij
- Commerciële verzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verhuurdersverzekeringsmaatschappij
- Verzekeringsmakelaar
Geschreven door het bedrijf
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Contactgegevens
Jubilee Road 4, BT23 4WN, Newtownards, Verenigd Koninkrijk
- www.hughesinsurance.co.uk
4,8
Uitstekend
815 reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and pleasant advisor along…
Very helpful and pleasant advisor along with a good price
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your thoughts with us.
It is wonderful to hear that our advisor made such a great impression and that you were pleased with the quote you received.
If you ever require any further support from us, we are always on hand to help.
Kind regards, Tahara @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for sharing your feedback with us.
We are delighted to hear that you had a smooth experience with our team and found comprehensive protection for your vehicle at a competitive rate.
If there is anything else we can do to support you moving forward, please feel free to reach out.
Kind regards,
Rachael @ Hughes Insurance
Great sevice from Hughes Insurance.
Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages that seemed to be competitive, but did not provide the cover I had requested. He answered my questions patiently and I felt reassured that I was buying the right policy. The price was competitive and offered many extras.
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for sharing your experience with us.
It is wonderful to hear how thorough and attentive Ryan was while walking you through the finer details of your new motor policy, ensuring you received full protection without missing out on any essential features.
If you ever need anything else in the future, please feel free to reach out to us.
Kind regards,
Vicky @ Hughes Insurance
Great service.
27 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave feedback about your experience.
We are delighted to learn that you had such a seamless journey with us.
If you ever need any additional support, our team is always on hand to help.
Kind regards, Tahara @ Hughes Insurance
Took time to explain all my queries…
Took time to explain all my queries etc. gave me time to process them as a well as being friendly and did not hurry me.
Price was a good deal less than my previous provider.
25 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We are delighted to hear that our team was friendly and patient and took the time to explain everything to you without making you feel rushed. It is also fantastic to know that we were able to offer you a price significantly lower than your previous provider.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Firstly it was a pleasure to speak with…
Firstly it was a pleasure to speak with someone and not a machine. Secondly, Sam who I was speaking to put me through all the process, no fuss no stress of understanding the mine field of choosing the right policy for me, even got the introductory cost down. Brilliant at her job, thank you.
25 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
It is wonderful to hear that you had such a great experience speaking with Sam and that she made finding the right policy straightforward, stress-free, and affordable.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Insurance Quote
We found the advisor very helpful and did his best to get us the best price the service was very good.
24 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review!
We're delighted to hear that you found our advisor so helpful and that you received very good service while securing the best price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Very clear information and fair quote.
19 augustus 2026
Antwoord van Hughes Insurance
Thank you for your positive feedback!
We’re pleased to hear that you found the information clear and were happy with the quote provided.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Hughes Insurance
Tony and Benjamin both very helpful…
Tony and Benjamin both very helpful and professional in helping me to obtain the best possible Car Insurance deal . Everything was explained and advised very clearly.
22 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave a review. We are absolutely delighted to hear that Tony and Benjamin looked after you so brilliantly, ensuring you secured the finest market rate for your vehicle. It is also wonderful to know that every single detail was communicated with complete clarity to give you total peace of mind.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Hughes Insurance
Your colleague was very helpful and…
Your colleague was very helpful and friendly. Explained everything. Though my insurance is more expensive than last year that's the way with everyone.
21 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We really appreciate your comments and are glad to hear that your experience with your advisor was helpful and friendly. We also appreciate your understanding regarding overall industry price increases this year.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We are delighted to hear that you find Hughes brilliant and appreciate your positive feedback!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Constant administration errors
Constant administration errors. Daily phone calls about issues that have already been resolved. Letters about unpaid fees in error. Over charged and refunded for an no fault accident. Huges are a broker so they just blame everything on the provider and take no responsibility.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Hughes Insurance
Thank you for your feedback. We're sorry to hear that you've been left feeling frustrated by your experience and appreciate you taking the time to share your concerns.
We understand how disappointing it must have been to receive repeated contact regarding matters you believed had already been resolved, as well as communications about charges that were later found to be incorrect. We also appreciate that being charged and then refunded following a non-fault incident would naturally raise questions and concerns.
I wanted to clarify that when applying for an insurance policy, it is standard practice for insurance companies to check the CUE database to access any claims history. CUE is a central database that holds information on all insurance claims and incident reports made by policyholders. If the information disclosed does not match what the database confirms, we ask for you to contact us to discuss this in more detail. When updating the information to match the CUE database, this can affect the premium you were originally quoted. We apologise if this was not made clear to you during the conversation you had with us.
If you would like to discuss your concerns or log a complaint, please contact us direclty and out team can get this raised for you.
Kind regards
Chelsea @ Hughes Insurance
Curtis was very helpful and not…
Curtis was very helpful and not overbearing. He explained the extra benefits of the policy very well
20 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We're glad to hear that Curtis was so helpful and provided a balanced service without being overbearing, taking the time to clearly explain your policy's extra benefits.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
I found it easy to understand and…
I found it easy to understand and followed instructions.
19 augustus 2026
Antwoord van Hughes Insurance
Thank you for your feedback! We’re pleased to hear that you found the process easy to understand and the instructions clear. We always aim to make things as simple and straightforward as possible.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Hughes Insurance.
The staff who dealt with my call were…
The staff who dealt with my call were excellent and gave good advice
12 augustus 2026
Antwoord van Hughes Insurance
Thank you for your lovely feedback!
We’re delighted to hear that our team provided excellent service and helpful advice during your call.
We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to the team.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Hughes Insurance
Telephone response time is less compare to other companies and I like the way they handled my requirement
I had a quote and called for taking it, there is no much call waiting time and also the person who speaks to me is very kind and explain me everything, finally I took the Policy
18 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We are delighted to hear that you experienced short call waiting times, found our colleague very kind and clear in their explanation, and decided to take out your policy with us!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
I look the up hughes insurance on line…
I look the up hughes insurance on line and though it was a good price and it was the cheapest I found on line when I try to purchase it on line it would let me had to ring for the price but when I did ring they had already send me 13 different prices to my phone from the same company hughes I couldn’t believe how many different prices they were quoted me and the price I thought I was getting was not the same one that I had first seen and when I was talking to the broker he said that theses other quotes were all wrong I can’t understand how they were all wrong if they were sent by the same company I took the insurance in the end but I wasn’t to happy with the outcome but it’s the last time I will ever have any dealings with hughes
16 augustus 2026
Antwoord van Hughes Insurance
We appreciate you taking the time to share your experience.
We're sorry to hear that you were disappointed with the quotation process. We understand how confusing and frustrating it must have been to receive multiple different quotes and then find that the price you expected was not available when you spoke with us.
If you would like to discuss your concerns or log a complaint, please feel free to contact us.
Kind regards
Chelsea @ Hughes Insurance
Excellent experience Patricia was…
Excellent experience Patricia was fantastic made whole thing easy to get through
16 augustus 2026
Antwoord van Hughes Insurance
We appreciate you taking a moment to leave this lovely feedback. It is wonderful to hear that Patricia looked after you so brilliantly, bringing a fantastic level of support to ensure the entire process felt entirely seamless and stress-free from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Home insurance
Home insurance - really impressed with the policy and the way my call was handled. The lady taking my call was well informed and helpful. Patient too, as I asked for clarity on some points.
Th price also came out well for us.
15 augustus 2026
Antwoord van Hughes Insurance
We are absolutely thrilled to receive such lovely feedback regarding your new household policy, and we truly appreciate you taking a moment to share your experience. It is wonderful to hear that our telephone representative looked after you so brilliantly, providing an exceptionally knowledgeable approach and the exact patience required to give you complete clarity on every single detail. Knowing that you were highly impressed by our customer care, and that the final premium provided such a fantastic result for your budget, is incredibly rewarding for our team.
If you have any further questions or need any support with your cover moving forward, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Very good good
15 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking a moment to leave this review. We are absolutely delighted to know that you had such a positive experience with us and that everything went perfectly well with your arrangements.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
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