The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Toon meer
Bedrijf heeft geantwoord
The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Toon meer
Bedrijf heeft geantwoord
I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autoverzekering
- ook in
- Bedrijfsverzekeringsmaatschappij
- Commerciële verzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verhuurdersverzekeringsmaatschappij
- Verzekeringsmakelaar
Geschreven door het bedrijf
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Contactgegevens
Jubilee Road 4, BT23 4WN, Newtownards, Verenigd Koninkrijk
- www.hughesinsurance.co.uk
4,8
Uitstekend
818 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent experience Patricia was…
Excellent experience Patricia was fantastic made whole thing easy to get through
16 augustus 2026
Antwoord van Hughes Insurance
We appreciate you taking a moment to leave this lovely feedback. It is wonderful to hear that Patricia looked after you so brilliantly, bringing a fantastic level of support to ensure the entire process felt entirely seamless and stress-free from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Home insurance
Home insurance - really impressed with the policy and the way my call was handled. The lady taking my call was well informed and helpful. Patient too, as I asked for clarity on some points.
Th price also came out well for us.
15 augustus 2026
Antwoord van Hughes Insurance
We are absolutely thrilled to receive such lovely feedback regarding your new household policy, and we truly appreciate you taking a moment to share your experience. It is wonderful to hear that our telephone representative looked after you so brilliantly, providing an exceptionally knowledgeable approach and the exact patience required to give you complete clarity on every single detail. Knowing that you were highly impressed by our customer care, and that the final premium provided such a fantastic result for your budget, is incredibly rewarding for our team.
If you have any further questions or need any support with your cover moving forward, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Very good good
15 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking a moment to leave this review. We are absolutely delighted to know that you had such a positive experience with us and that everything went perfectly well with your arrangements.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Brilliant service
Brilliant service went through the online process and got a good quote. When I rang and quoted the online reference number the advisor went through the policy details with me and managed to save me almost £40 . In my experience a lot of companies are only interested in charging as much as they can. Well done Hughes really excellent service and customer care. James.
15 augustus 2026
Antwoord van Hughes Insurance
Thank you so much for taking the time to share this wonderful review. We are absolutely delighted to hear that after securing a good initial quote online, speaking directly to our team turned out to be so incredibly worthwhile.
It is fantastic that our advisor went through your details so thoroughly and managed to secure you an extra saving of almost £40 on your premium. We completely understand your perspective regarding general market trends, which is why we always aim to focus on genuine customer care and offering the fairest possible value to our clients.
If you have any questions or need any support with your new policy, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Fantastic staff member
7 augustus 2026
Antwoord van Hughes Insurance
Thank you for your fantastic feedback!
We’re delighted to hear you had such a positive experience with our staff member.
We really appreciate you taking the time to share your kind words with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for your lovely feedback!
We’re delighted to hear that you found our staff helpful and thorough, and that you were happy with the competitive price.
We really appreciate you taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Hughes Insurance
I felt that the employee was very…
I felt that the employee was very patient and very clear in explaining the policy over the phone.
13 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our employee patient and clear when explaining the policy over the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Hughes Insurance
Polite helpful good product.
The staff were very efficent with answers, polite and helpful. The product is first rate and everything in it that I would want.
Thankyou Hughes.
12 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
It's brilliant to hear that our team was so efficient, polite, and helpful. We're delighted that our product covers everything you need.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
well my insurance came down lot with…
well my insurance came down lot with you from previous insurer who i was with for 9 years there loss you gained this time hopefully can continue being your customer for future thanks
5 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review. We’re delighted to hear that we were able to offer you a much lower premium than your previous insurer, especially after being with them for 9 years.
We really appreciate you choosing us and hope to continue providing you with great service for many years to come. Thank you again for your kind words!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Very approachable person answered every…
Very approachable person answered every question and even able to beat web price .Talking to someone makes such a difference
12 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our team approachable and that they were able to answer all your questions and even beat the online price. We completely agree that being able to speak to someone can make such a difference!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you so much for your lovely 5 star review and feedback! We’re delighted to hear that Michelle provided such a professional and friendly service, and that her sense of humour made your experience even more enjoyable.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for your fantastic 5 star review! We’re delighted to hear that you found the process so easy to complete over the phone and that everything went smoothly without any problems.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Hughes Insurance
Easy home & contents with HUGHES
Easy home & contents with HUGHES
Johnny took my call, he was very patient with me as I was stressed with the move I kept asking him, what did you say, as I have two hearing aids. He didn’t mind a bit which put me right at ease.It wasn’t too long before all was sorted. Thank you Johnny good job
9 augustus 2026
Antwoord van Hughes Insurance
We are incredibly grateful to you for sharing this lovely feedback about your experience. It is wonderful to hear that Johnny took such thorough, sympathetic care of you during what is always a hectic life transition, providing the exact reassurance and patience needed to get your new cover arranged comfortably. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Antwoord van Hughes Insurance
We are incredibly grateful for your positive feedback and for taking the time to share your experience. It is fantastic to hear that your interactions with us felt entirely straightforward and transparent, leaving you with total confidence in our authenticity and care. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
fast and easy to sort out and staff was…
fast and easy to sort out and staff was very helpful and nice.
7 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave your kind review.
We're delighted to hear that you found the process fast and easy, and that our team was helpful and friendly throughout. It's great to know you had a positive experience.
We really appreciate your feedback and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Hughes Insurance.
I spoke to Tanya who was very…
I spoke to Tanya who was very professional and helpful for me to change to a new policy. Delighted with the decision and she made everything seem so clear and easy.
5 augustus 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We're delighted to hear that Tanya was professional and helpful in arranging your new policy, and that she made the whole process clear and easy for you. We'll be sure to pass your kind comments on to her.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Helpful
They where very helpful in finding me a deal that suited me. He took me through the whole process clearly. Was able to get house insurance with them. He reminded me to say I have house insurance with them when it came to renew my car insurance.
29 juli 2026
Antwoord van Hughes Insurance
Thank you for your fantastic 5 star review! We're delighted to hear that our team was able to find a deal that suited your needs and guide you clearly through the whole process. It's great to know you felt supported when arranging your home insurance and that we could help make managing your policies easier.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Hughes Insurance
Antwoord van Hughes Insurance
Thank you for your kind 5 star review! We're delighted to hear that our team was able to answer your questions and deal with your query quickly and efficiently. Providing helpful and timely support is important to us, and we really appreciate you taking the time to share your feedback.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Hughes Insurance
I got a good price on my car insurance
I got a good price on my car insurance.Hughes was very helpful and talked me through my renewal, and I was happy that I could speak to a person.
29 juli 2026
Antwoord van Hughes Insurance
Thank you for taking the time to leave us a review.
We're so pleased to hear that you got a good price on your car insurance. It's great to know you found our team very helpful, talked you through your renewal, and that you appreciated being able to speak to a real person throughout the process.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Hughes Insurance
Aaron was helpful and took time with…
Aaron was helpful and took time with you and rang back on the date we agreed.
28 juli 2026
Antwoord van Hughes Insurance
Thank you so much for taking the time to share your review!
We are absolutely delighted to hear about your experience with Aaron. Taking the extra time to explain things properly and following up exactly when promised are key parts of providing great service.
Thank you for choosing us, and please don't hesitate to reach out if you ever need any further assistance with your policy in the future.
Kind regards, Tahara @ Hughes Insurance
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