Hygiene Supplies Direct (HSD Online) Reviews 

Great quality heated fitted sheet.
This is my second purchase of this deluxe heated fitted sheet. It’s a brilliant product and excellent value for money from HSD direct.

Cheap to run and easy to use. A must for cooler nights. Please don’t stop selling this product, it’s the best on the market.

Delivery was quick and I was kept updated of my order progress. A brilliant company to deal with.

This is the 3rd heater we have bought from here,all are great

Great price prompt delivery Great service , item makes life easier

I'm a little late with my feedback, so apologies to HSD. A couple of weeks ago I called the company to order a new remote for my double electric blanket. I'd had one previously around a year ago and now needed a second for the other side. I spoke to the young man and explained and to my complete surprise the reply was "will post you now free of charge" Well, it just made my day. Many thanks for this, it was much appreciated and speaks volumes regarding your company.

Disappointed with the durability of my Sweet Dreams electric blanket controller. It has failed (display fault) after only 2 years of use. This is unacceptable for a product of this type. The replacement cost of £28 is excessive, essentially penalizing customers for a manufacturing quality issue. Beware of poor component lifespan.

27/09/2025 update - upon I provided my name and address details, HSD sent the controller to me on the same day. Appreciate the ultra fast response and the customer service. Hopefully the controller can last longer. Appreciate the excellent customer service.

I have bought electric blankets from this business. I have never been disappointed with the products, delivery or aftercare. Highly recommend.

It was ok not sure what I bought from them lol

You did everything it said on the can, in an efficient & friendly manner.
Packing was exceptional.
Product expected quality

I used these guys a few years ago for bed bugs after wasting hundreds of pounds on a professional company who were useless. I followed their advice and for a lot less money, did it myself and it worked quickly. A few years after that my neighbour had the same problem and got the smoke bombs here, and it sorted the problem in a couple of weeks. The same with helping someone else today. Make sure you use the smoke bombs. I had a minor issue and their customer service sorted it immediately. Great company and great service.

A bit of a problem with the order, responded and dealt with it within 1 day, communication excellent would definitely use again

Product arrived quickly. I probably should have used less water with it in the carpet cleaner. But it saved me from ripping up the carpet as it is definitely cleaner and less dog wee smells.

Very pleased it does what it says on label

If you've got black mold in your house, this product is brilliant at killing it, we got some to try out & you can see the mold dissappear before your eyes then just wipe it down with a wet sponge rinsing frequently into a bucket, it's fast, easy & yes it really does work.
Make sure you have PPE goggles & a chemical mask as the smell can be quite harsh but it's not horrible like some are + keep the room ventilated & for a few hours after, we found that if you do the mold killing in the morning then by evening the room was fine.

I’ve used this product before and found it to be excellent. This was the cheapest price I could find it for at the time, Delivery was free and very quick. Delivery updates were frequent

Reasonable price and arrived without unnecessary delay.

Good product. Ordered and quickly delivered as promised .Always easy to deal with. Thankyou

I spoke to one of your colleagues Sarah Riding via email explaining our situation with a lost remote for a heater. Out of kindness Sarah sent me out replacement and we are really greatful. Thank you so much. Highly recommend.

My first purchase from HSD online. I am very impressed. Great product and price very reasonable. Fast delivery which I was kept up to date with. I will be shopping again with this company. I highly recommend

Excellent customer service.
Required a spare part for my ceramic heater. Received it the next day.
All I can say is amazing, brilliant company.

You delivered my item to the wrong address and won’t refund my money