Ickle Bubba Reviews 

5.827
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Super ravie de mon achat de la poussette Aries ! Je cherchais un modèle très compact pour rentrer facilement dans le petit coffre de ma voiture et ultra facile à manipuler seule avec mon enfant : elle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The wrong mattress size was sent the first time, so I waited in twice because of this mistake. FedEx is used for delivery and they do not give a very precise or accurate time slot.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Products are good value. We had a small issue with pram handle not retracting and customer service was excellent in responding and sending a new chassis out. We have rotating car seat we're happy with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have never experienced such excellent customer service & such a quick response, after a faulty item was delivered. They responded quickly to my email and sent a replacement the next day! No... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Babywinkel
  2. ook in
  3. Cadeauwinkel
  4. Kindermeubelwinkel
  5. Kraamkledingwinkel

For all parents on their journey.

Geschreven door het bedrijf

Parenting made affordable.
There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
A brand you can trust.
When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
Styling out the everyday.
Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
Making life easier.
We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,4

Alle reviews

(5.827)

1.066 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Quick response time

Quick response time. Very helpful would deffo recommend

22 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you for taking the time to share your feedback. We’re really pleased to hear that you received a quick response and found our team helpful. We really appreciate your recommendation and hope to welcome you back to Ickle Bubba again in the future!

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, for a great product.
Had an issue with one of their prams and they quickly and without resistance fixed the problem. I am actually blown away by how great they are.

21 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for your fantastic feedback. It’s wonderful to hear that you were so happy with the support you received when you experienced an issue with your pram, and that we were able to get everything resolved quickly and without any unnecessary hassle.

We really appreciate your kind words about both our products and Customer Care team. If you ever need anything else, please don’t hesitate to get back in touch with us, we’ll be more than happy to help.

Beoordeeld met 5 van de 5 sterren

Replacement in under 24 hours!

Sadly my buggy broke. I reached out to customer service to provide evidence and the person I dealt with was so helpful, she ordered me a new buggy that arrived less than 24 hours later. So impressed

21 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for taking the time to share your experience. We’re sorry to hear that your buggy broke, but it’s fantastic to know that our Customer Care team was able to get a replacement arranged so quickly and that it arrived within 24 hours.

We really appreciate your kind words and are so pleased we could make the process as smooth as possible for you. If you ever need anything else, please don’t hesitate to get back in touch with us.

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding customer service…

Absolutely outstanding customer service from Ickle bubba today. Spoke with Lahara after repeated issues with a model I purchased and she was wonderful and professional and sorted a replacement pronto. I can’t speak highly enough of the service they provided. Outstanding!!

22 september 2026
Review zonder uitnodiging
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Antwoord van Ickle Bubba

Thank you so much for such wonderful feedback. We’re really pleased to hear that Lahara was able to step in, get everything sorted and arrange a replacement for you so quickly. We’ll be sure to pass your kind words on to her, she's really appreciate them.

We really appreciate you taking the time to share your experience, and if you ever need anything else, our Customer Care team will be here to help.

Beoordeeld met 5 van de 5 sterren

Customer service

Following an issue with the changing bag after only seven weeks of use, I contacted Ickle Bubba’s customer service team to make them aware that there may have been a fault with one of the components.

Within just a couple of hours, I received a response apologising for the issue and requesting my delivery address so that a replacement could be sent out. This was completely unexpected and demonstrated an excellent level of customer service.

I would especially like to thank Lahara for her prompt, professional and helpful response. She made the whole process quick and completely hassle-free.

I genuinely cannot fault either the pram itself or my experience with Ickle Bubba. The quality of the product, along with the exceptional customer service I received, has been outstanding.

10/10 — an excellent product backed by exceptional customer service.

22 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for taking the time to share such a wonderful review. We’re really pleased to hear that we were able to resolve the issue with your changing bag so quickly and make the process completely hassle-free for you.

It’s especially lovely to hear your kind words about Lahara. We’ll be sure to pass your feedback on to her, as we know she’ll really appreciate it. We’re also so pleased that you’ve been happy with the quality of your pram and your overall experience with Ickle Bubba. Thank you for your support and for choosing us!

Beoordeeld met 2 van de 5 sterren

My experience was very stressful


My experience was very stressful. Delivery failed twice I took a day off work and stayed home, but no one buzzed or delivered. I clearly stated I work 9am–5pm and can only receive after 6:30pm or on Saturdays, yet attempts kept happening during working hours. Being heavily pregnant, this took a real toll on my wellbeing.

It’s also worth noting there is no phone number or call centre support is only via WhatsApp and email, which made getting help slower and harder when I was frustrated and needed to speak to someone directly.

Eventually, DPD Saturday delivery and a £30 refund were agreed and I appreciate that was finally put in place. But it should never have been this difficult or stressful to arrange a suitable delivery time. I won’t be ordering again, and I hope the service improves for other parents.

11 september 2026
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Antwoord van Ickle Bubba

Thank you for sharing your experience. We’re genuinely so sorry that this was such a stressful experience for you, particularly at a time when you should have been able to feel confident and supported. We completely understand how upsetting it must have been to take time off work, wait in for deliveries and still have them missed despite clearly explaining your availability.

We’re glad we were ultimately able to arrange the Saturday delivery and £30 refund, but we’re truly sorry it took so much effort to get there. Your feedback means a lot, and we’ll make sure it’s shared with the relevant team.

Beoordeeld met 5 van de 5 sterren

Excellent communication quick response…

Excellent communication quick response would definately buy a product from ickle bubba again. Thank you

18 september 2026
Review zonder uitnodiging
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Antwoord van Ickle Bubba

Thank you for taking the time to share your feedback. We’re really pleased to hear that you found our communication clear and our response times quick. It means a lot to know you’d choose Ickle Bubba again, and we really appreciate your support. We hope to welcome you back in the future!

Beoordeeld met 5 van de 5 sterren

Great customer support

I reached out to Lahara for support with my current travel system. A few days later, after 5 years of use- it broke and I was looking at a new stroller. Lahara helped me get the best deal. She was polite and thorough and I found her easy to deal with.

17 september 2026
Review zonder uitnodiging
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Antwoord van Ickle Bubba

Thank you so much for taking the time to share such kind feedback. It’s wonderful to hear that Lahara was able to help you find the best option when it was time for a new stroller after five years of use. We’ll be sure to pass your lovely comments on to her.

We really appreciate you choosing Ickle Bubba again, and we hope you enjoy your new stroller!

Beoordeeld met 5 van de 5 sterren

Bought the twin set and what amazing…

Bought the twin set and what amazing value for money .prompt delivery and easy to put together

28 augustus 2026
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Antwoord van Ickle Bubba

Thank you for sharing your experience with us. It’s lovely to hear that you found the twin set to be such great value for money, and that your order arrived promptly and was easy to put together.

We really appreciate you choosing Ickle Bubba and taking the time to leave your feedback. We hope you enjoy your new twin set!

Beoordeeld met 5 van de 5 sterren

Phoebe at customer care

Phoebe at customer care

15 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that Phoebe was able to assist you and provide the support you needed. We’ll be sure to pass your kind feedback on to her, as we know she’ll really appreciate it.

If you ever need anything else, our Customer Care team will always be happy to help.

Beoordeeld met 5 van de 5 sterren

Brilliant so helpful and very good…

Brilliant so helpful and very good products and customer service

17 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for your kind feedback. We’re really pleased to hear that you’ve been happy with the products and the service you’ve received from our team.

We really appreciate you taking the time to share your experience with us, and if you ever need a hand with anything in the future, please don’t hesitate to get back in touch.

Beoordeeld met 5 van de 5 sterren

I had issues with the mattress after…

I had issues with the mattress after about 4 months of use and the customer service was extremely quick and helpful and ordered a replacement mattress for us within hours. Thank you!

17 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you for taking the time to share your experience. We’re sorry to hear you had an issue with the mattress, but it’s great to know that our Customer Care team was able to respond so quickly and arrange a replacement for you.

We really appreciate your kind words about the service and communication, and we hope the new mattress is perfect for you. If you ever need anything else, please don’t hesitate to get back in touch with us.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, great communication and problem dealt with efficiently.

16 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you for taking the time to share your feedback. It’s fantastic to hear that you were happy with the communication you received and that we were able to deal with your query efficiently.

We really appreciate your kind words and are glad we could make the process as straightforward as possible. If you ever need anything else, please don’t hesitate to get in touch with our team again.

Beoordeeld met 5 van de 5 sterren

Customer Service

The Delivery and customer service has been fantastic from Ickle Bubba, especially Lahara. many thanks for your help.

17 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for taking the time to share your feedback. It’s wonderful to hear that you’ve been happy with both the delivery and the support you received from our Customer Care team. We’re especially pleased to hear that Lahara was able to assist you, and we’ll be sure to share your kind words with her.

We really appreciate you choosing Ickle Bubba, and should you ever need any further assistance, our team will be more than happy to help. Wishing you all the best with your new purchase!

Beoordeeld met 5 van de 5 sterren

The high chair is perfect for our 6…

The high chair is perfect for our 6 month old! It folds away perfectly and is tucked away neatly in our flat

4 september 2026
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for sharing your feedback. It’s great to hear that you’re getting on so well with your high chair and that the folding design makes it easy to store neatly in your flat.

We really appreciate you choosing Ickle Bubba, and we hope you continue to enjoy using your high chair!

Beoordeeld met 5 van de 5 sterren

Fantastic post sale customer service at…

Fantastic post sale customer service at Ickle Bubba from Lahara who helped us with a minor replacement part.

Our Ickle Bubba pram & travel system has been great for our girls.

16 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for your kind review. It’s lovely to hear that Lahara was able to help with the replacement part and make the process nice and straightforward for you. We’ll be sure to pass your feedback on to her.

It’s also great to hear that your Ickle Bubba pram and travel system have been working so well for your family. We really appreciate you choosing Ickle Bubba, and if you ever need a hand with anything else, please don’t hesitate to get in touch with us.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Ickle Bubba's Customer Service was great, I spoke with Pheobe and Francesca who were both very helpful. I had a wrong item delivered but this was resolved very quickly. I haven't used the pram yet so cant comment on their products yet.

4 september 2026
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for taking the time to share your experience. It’s great to hear that Phoebe and Francesca were able to step in and get the incorrect item sorted so quickly. We’ll make sure their kind feedback is passed on to them.

We really appreciate your comments about our Customer Care team, and we hope everything arrives as expected and that you enjoy putting your new pram to use. If you need us for anything in the meantime, our team is always happy to help.

Beoordeeld met 1 van de 5 sterren

Problème de sécurité assemblage cosy…

Problème de sécurité assemblage cosy sur poussette... Après plusieurs échanges à expliquer à plusieurs reprises la problématique je suis extrêmement déçu je déconseille fortement l'achat de leur poussette qui manque de solidité pour la sécurité de mon enfant ...

16 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d'apprendre les difficultés que vous avez rencontrées lors du montage de votre siège auto sur la poussette et comprenons pourquoi vous souhaitez que cette question soit examinée.

Nous sommes actuellement en contact avec vous à ce sujet et travaillons avec vous pour trouver une solution adaptée. Nous attendons votre réponse afin de pouvoir continuer à vous aider et nous assurer que vos préoccupations sont dûment prises en compte.

Nous espérons avoir bientôt de vos nouvelles afin de pouvoir trouver une solution à ce problème.

Beoordeeld met 5 van de 5 sterren

The carry cot was broken

The carry cot was broken but within 4 days they have emailed and have sent out a new on. They was very supportive in the email too.

10 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for your lovely feedback. We’re really pleased to hear that our Customer Care team was able to support you and arrange a replacement carrycot so quickly. We’re sorry that your original carrycot arrived damaged, but it’s great to know we could get a new one on its way to you within just a few days.

We really appreciate you taking the time to share your experience with us. Should you need a hand with anything else, our team will be here to help. We hope you’re delighted with your replacement carrycot!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Ordered the wrong travel system like an absolute baby brained donut, wasn't until afterwards that I realized. I emailed hoping it wouldn't be an issue and that my order could just be updated. Received a swift response from Francesca who completely understood and they amended my order with no extra Fee. Very happy and excited for our travel system to arrive! :)

16 september 2026
Review zonder uitnodiging
Logo Ickle Bubba

Antwoord van Ickle Bubba

Thank you so much for such a lovely review. We’re delighted to hear that Francesca was able to help amend your order quickly and make the process nice and straightforward for you, with no additional fee. We’ll be sure to pass your kind words on to Francesca.

We really appreciate you taking the time to share your experience with us, and we hope your new travel system arrives safely and that you’re absolutely delighted with it!

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