Super ravie de mon achat de la poussette Aries ! Je cherchais un modèle très compact pour rentrer facilement dans le petit coffre de ma voiture et ultra facile à manipuler seule avec mon enfant : elle... Toon meer
Bedrijf heeft geantwoord
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Super ravie de mon achat de la poussette Aries ! Je cherchais un modèle très compact pour rentrer facilement dans le petit coffre de ma voiture et ultra facile à manipuler seule avec mon enfant : elle... Toon meer
Bedrijf heeft geantwoord
The wrong mattress size was sent the first time, so I waited in twice because of this mistake. FedEx is used for delivery and they do not give a very precise or accurate time slot.
Bedrijf heeft geantwoord
Products are good value. We had a small issue with pram handle not retracting and customer service was excellent in responding and sending a new chassis out. We have rotating car seat we're happy with... Toon meer
Bedrijf heeft geantwoord
I have never experienced such excellent customer service & such a quick response, after a faulty item was delivered. They responded quickly to my email and sent a replacement the next day! No... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf

Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, Verenigd Koninkrijk
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Quick response time. Very helpful would deffo recommend

Antwoord van Ickle Bubba
Amazing customer service, for a great product.
Had an issue with one of their prams and they quickly and without resistance fixed the problem. I am actually blown away by how great they are.

Antwoord van Ickle Bubba
Sadly my buggy broke. I reached out to customer service to provide evidence and the person I dealt with was so helpful, she ordered me a new buggy that arrived less than 24 hours later. So impressed

Antwoord van Ickle Bubba
Absolutely outstanding customer service from Ickle bubba today. Spoke with Lahara after repeated issues with a model I purchased and she was wonderful and professional and sorted a replacement pronto. I can’t speak highly enough of the service they provided. Outstanding!!

Antwoord van Ickle Bubba
Following an issue with the changing bag after only seven weeks of use, I contacted Ickle Bubba’s customer service team to make them aware that there may have been a fault with one of the components.
Within just a couple of hours, I received a response apologising for the issue and requesting my delivery address so that a replacement could be sent out. This was completely unexpected and demonstrated an excellent level of customer service.
I would especially like to thank Lahara for her prompt, professional and helpful response. She made the whole process quick and completely hassle-free.
I genuinely cannot fault either the pram itself or my experience with Ickle Bubba. The quality of the product, along with the exceptional customer service I received, has been outstanding.
10/10 — an excellent product backed by exceptional customer service.

Antwoord van Ickle Bubba
My experience was very stressful. Delivery failed twice I took a day off work and stayed home, but no one buzzed or delivered. I clearly stated I work 9am–5pm and can only receive after 6:30pm or on Saturdays, yet attempts kept happening during working hours. Being heavily pregnant, this took a real toll on my wellbeing.
It’s also worth noting there is no phone number or call centre support is only via WhatsApp and email, which made getting help slower and harder when I was frustrated and needed to speak to someone directly.
Eventually, DPD Saturday delivery and a £30 refund were agreed and I appreciate that was finally put in place. But it should never have been this difficult or stressful to arrange a suitable delivery time. I won’t be ordering again, and I hope the service improves for other parents.

Antwoord van Ickle Bubba
Excellent communication quick response would definately buy a product from ickle bubba again. Thank you

Antwoord van Ickle Bubba
I reached out to Lahara for support with my current travel system. A few days later, after 5 years of use- it broke and I was looking at a new stroller. Lahara helped me get the best deal. She was polite and thorough and I found her easy to deal with.

Antwoord van Ickle Bubba
Bought the twin set and what amazing value for money .prompt delivery and easy to put together

Antwoord van Ickle Bubba

Antwoord van Ickle Bubba
Brilliant so helpful and very good products and customer service

Antwoord van Ickle Bubba
I had issues with the mattress after about 4 months of use and the customer service was extremely quick and helpful and ordered a replacement mattress for us within hours. Thank you!

Antwoord van Ickle Bubba
Great customer service, great communication and problem dealt with efficiently.

Antwoord van Ickle Bubba
The Delivery and customer service has been fantastic from Ickle Bubba, especially Lahara. many thanks for your help.

Antwoord van Ickle Bubba
The high chair is perfect for our 6 month old! It folds away perfectly and is tucked away neatly in our flat

Antwoord van Ickle Bubba
Fantastic post sale customer service at Ickle Bubba from Lahara who helped us with a minor replacement part.
Our Ickle Bubba pram & travel system has been great for our girls.

Antwoord van Ickle Bubba
Ickle Bubba's Customer Service was great, I spoke with Pheobe and Francesca who were both very helpful. I had a wrong item delivered but this was resolved very quickly. I haven't used the pram yet so cant comment on their products yet.

Antwoord van Ickle Bubba
Problème de sécurité assemblage cosy sur poussette... Après plusieurs échanges à expliquer à plusieurs reprises la problématique je suis extrêmement déçu je déconseille fortement l'achat de leur poussette qui manque de solidité pour la sécurité de mon enfant ...

Antwoord van Ickle Bubba
The carry cot was broken but within 4 days they have emailed and have sent out a new on. They was very supportive in the email too.

Antwoord van Ickle Bubba
Ordered the wrong travel system like an absolute baby brained donut, wasn't until afterwards that I realized. I emailed hoping it wouldn't be an issue and that my order could just be updated. Received a swift response from Francesca who completely understood and they amended my order with no extra Fee. Very happy and excited for our travel system to arrive! :)

Antwoord van Ickle Bubba
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