ID-Workz Performance Parts Reviews 

310
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Idrees is always super well informed, helpful and super quick delivery. Stocks many parts and will help source them if he currently doesn't have stock. I have used ID-Workz for years to help maintai... Toon meer

Beoordeeld met 4 van de 5 sterren

Bought a HKS Catback system for a GD WRX, everything arrived ok, communication could have been better but other than that it was ok.

Beoordeeld met 5 van de 5 sterren

Bought some coilovers for my eg civic from ID works mainly due to the fact they were cheaper than the competition. Had an email shortly after placing the order to explain there would be a 5/6week wait... Toon meer

Beoordeeld met 5 van de 5 sterren

Idworkz have always provided a good stock of quality products and despatched items quicker than any other parts shop I've used, their customer service is also of the highest quality. Recently an item... Toon meer

Bedrijfsgegevens

  1. Autowerkplaats
  2. ook in
  3. Raceauto-onderdelen winkel

Geschreven door het bedrijf

ID-Workz is a UK based supplier of performance and replacement car parts. We supply a wide range of upgrades including suspension, big brakes, exhausts, wheels and engine tuning parts. We also stock standard replacement parts such as service parts, belts, brakes, engine parts and oil.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

310 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(310)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Immature Management

After receiving delivery of an airtec intercooler that took 6 weeks to arrive and not even in the colour i wanted, but that's another story. We attempted to have the intercooler fitted and was advised by a mechanic that much of the front bumper needed cutting out and this would butcher the front of the car. I'm by no means understand the mechanics of fittings mods etc, but I will certainly take advice from the man who was supposed to fit it. i then messaged id workz about potentially returning the item. Granted it was 10 days after the 28 days return policy. I asked if it was possible that they could help and they said yes, but then 10 minutes later they messaged me changing their mind, as management decided to just say no and dig their heels in. After an exchange of replies Idrees (Manager) decided to respond with a real condescending response, how mature! Laughable really. The product has never been used and was barely outside of the 28 day window. I would have given them a 2 star, but for the immature response they deserve only 1.

8 april 2021
Review zonder uitnodiging
Logo ID-Workz Performance Parts

Antwoord van ID-Workz Performance Parts

Hi,

I've checked your order and it was dispatched within 12 working days of ordering, not 6 weeks. Our listing states it's a special order item so this lead time is correct and the order was not late. You ordered a black intercooler with blue hoses, which is exactly what we sent.

6 weeks later you contacted us to return the item. Our returns policy states we do not accept returns after 28 days from the date of delivery.

Once we made you aware of this you used the excuse that the item doesn't fit. We have this exact same intercooler fitted on our own Golf Mk5 GTI which is the same car as yours. The bumper doesn't need to be cut at all. This intercooler fits in place of the original intercooler which is approx 6" away from the bumper. This is why we refused to accept your false excuse of 'the item doesn't fit'.

The bottom line is you tried to return an item 6 weeks after it was delivered and spat your dummy out when we told you we can't take it back. You then threatened us with a bad review if we didn't accept the return thinking you'd twist our arm in to giving you a refund. Sorry but we won't be bullied in to giving anyone a refund, especially someone with such disgusting and childish attitude.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS COMPANY

Not very impressed... Sent out wrong kit even after explaining over the phone my cars make, model, age and reg number, how can a so called professional company then get it wrong. And before I ordered I doubled checked again with them all details over the phone to there sales team before I purchased. So how can it not be there fault seeing as this is what they sell day in day out. Do not buy from this company as all they then do is try and sell you other full kit at a slightly discounted rate. I bought a ram air induction kit for an Audi TT mk 2 2007 with my reg number and stated at the time of my conversion on the phone the battery was situated in the cars boot not under the bonnet... So needed the right kit for that car... Easy you would think.... DON'T WASTE YOUR TIME !!!!!!!

24 maart 2021
Review zonder uitnodiging
Logo ID-Workz Performance Parts

Antwoord van ID-Workz Performance Parts

Hi Garry,

Sorry to see you had an issue with your order.

I've had a look to see what went wrong here. You sent us pictures via Whatsapp asking for the correct induction kit for your car. We advised of the correct kit for your car but you then went and ordered the wrong one later that evening.

We would have happily swapped it for you if you hadn't tried to fit it and it was in saleable condition.

Sorry about this.

Beoordeeld met 1 van de 5 sterren

Clown Fiesta of Failures

Ordered an induction kit to suit a duratec 2.5l engine. Was never notified that it was even dispatched and turned up at my door about a week later. Fine I can forgive that. And then I opened the package and oh dear...The tubing supplied is approximately half the diameter of the parts its supposed to connect. This is now starting to concern me, this isn't just a little out of tolerance, this is clearly half the size it should be. Luckily there was room to fit the filter without the tubing, albeit awkward. And then came the fitting. No fasteners were provided, more a hassle than a complaint, but the icing on the cake is that the adaptor plate supposedly designed to fit my engine, did not in fact fit my engine.
By this point I'm starting to question the wisdom of buying a £50 induction kit from these people. So I contact them and inform them that the product is not fit for function. They asked for picture evidence, which was provided...And the only further contact I've had since then is the email asking me to rate them...which is a bold move for people who can't measure circles properly, or make sure that their product fits to what they say it does, but here we are.

12 maart 2021
Logo ID-Workz Performance Parts

Antwoord van ID-Workz Performance Parts

Hi Kyle,

Sorry about the issue with your purchase.

You ordered an induction kit for a Ford Cougar when we clearly list this for a Ford Mondeo. Just because both cars use the 2.5 Duratec engine doesn't mean the induction kit will fit the Cougar. If it was designed for the Cougar then we'd have listed if for the Cougar.

Turns out the only clown here is you. Maybe order parts for your actual car next time instead of assuming parts designed for a different car will fit.

Beoordeeld met 3 van de 5 sterren

Bought a airtec stage 2 intercooler…

Bought a airtec stage 2 intercooler from them. Intercooler I would give 5 stars fit nicely with only small mods to do. The only reason I'm giving it 3 stars is that I ordered this to get delivered to my friends garage so that the Mrs didn't find out im spending more on my car but it got delivered here so I'm now in trouble but they did deliver a nice airfresher to my friends garage fo me hahaha

18 februari 2021
Logo ID-Workz Performance Parts

Antwoord van ID-Workz Performance Parts

Hi Liam,

Sorry, we can only ship to the billing address and we did email you to notify you about this.

I'm glad you're happy with your purchase and look forward to your next order with us!

Beoordeeld met 5 van de 5 sterren

Ordered a set of YSR coilovers for my…

Ordered a set of YSR coilovers for my Lancer, which where special order. They informed me right away of roughly how long it would take due to being special order and kept me updated constantly. All of my queries where answered very quickly by Elli who was awesome. Will definitely be ordering anything I can/need from them in the future.

Wish everyone could be like these guys!

26 januari 2021
Beoordeeld met 5 van de 5 sterren

Fast service

Parts I needed where in stock and dispatched quickly. Free postage, which arrived quickly too

25 januari 2021
Beoordeeld met 5 van de 5 sterren

Faultless service received

Faultless service received, great communication & very helpful & friendly staff.
Slight delay with order due to supplier but was kept well informed & my order still arrived very quickly.
A very positive shopping experience & would definitely use again.

13 januari 2021
Beoordeeld met 5 van de 5 sterren

Fast, Easy & Straight forward

Ordered a few parts for my car hoping for them to arrive at end of this month but it arrived so much quicker than expected which is a bonus!
The parts were professionally boxed up to prevent transit damage
Website easy to use and order + emails to confirm tracking no. For peace of mind
Highly Recommend this company
Thanks guys

13 januari 2021

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