Imhelpline Reviews 

I received a fantastic service from Jordan. He is very knowledgeable, professional and shows attentation to the details. He demonstrates that he understands the needs and requirements of customers.

Kind regards
Femi

This was our first time remortgaging and had zero idea on what to expect. Having taken out a renewal membership we are lucky to have IMH with us for the future. Although there was a small technical error meaning our renewal date had disappeared from the system (Covid times were hard), once contacted, they pulled out all the stops to get things sorted in a small window. We had Victoria helping us for both renewal and protection. We couldn’t have asked for any more, her knowledge, friendliness and honesty for our needs were brilliant and personable. Victoria took away all of our apprehension and dread of searching, coming back to us with a simple package- all we had to do was say yes and the rest is taken care of, it is such a relief. I am happy to have taken out the membership and have no concerns or reservations when it comes to remortgaging again with IMH, worth every penny.

3rd time of using IMH and as usual they’ve made remortgaging a very stress free experience. Lovely friendly people - feels like chatting things over with a friend! Big shout out to Tia. Hope you enjoyed the footy!

IMH contacted me in a timely manner to remortgage, having arranged a previous mortgage through them. In our appointments, we have had friendly, professional & efficient service, and they have done the hard work finding the best options. A smooth, straightforward experience- thank you to Connor and Izzy.

I was impressed by Jordan Bain. He is very thorough and has a great ability to explain and communicate things in a simple and understandable way.

I would definitely recommend IMH and we will continue to use their services in the future.

Lifetime member. Great customers' service every time.

We have recently remortgaged due to our fixed term mortgage being up for renewal, with the help, advice and support from Isobel Santos-Graney at IMH. We are so impressed and grateful for Isobel guiding us through this process from start to finish, assessing our financial needs and what works best for us, offering honest advice about new mortgage deals and policies which helped us secure a mortgage which works for us and secure policies with extra security, which works even better for us now our family has grown, without being pushy in any way. We honestly cannot rate Isobel and IMH highly enough. The process from start to finish has been fantastic and we just wanted to say thank you.

We have now had 3 mortages through IMH. Michelle thompson was great, she listend and explained everytjing very well told us the options we had the best route to take and also offered didferent packages that would cover us for any problems we coukd face in the future.

Highly recommend and look forward to the next meeting in 3 years time.

Thanks agaim IMH and michelle 5 stars

We had Jordan Baine as our mortgage advisor and he was extremely helpful, knowledgeable and polite. He really listened to what we needed from our mortgage and tailored everything to suit our specific needs.

He was fantastic. Thank you Jordan!

Mykola has been excellent with our first ever mortgage renewal. From the first call he was clear, knowledgable and able to answer our many questions. We felt supported throughout and couldn’t recommend Mykola or IMH more.

I have just sorted my new Morgage plan with Ebony who was so helpful and explained everything thoroughly.
I am very pleased with the service I get from the company in particular was very impressed with how Ebony sorted everything for me
Thank you

This is our second time with Nathan helping us with our mortgage.
Nathan has helped us once again through IMH. He has been nothing but friendly, knowledgeable and helpful in keeping us updated through every step of the process. Nothing ever seemed too much trouble and he was happy to always explain and talk through any areas as needed. Would highly recommend IMH, and thank you again to Nathan!

We recently had the most amazing experience renewing our mortgage. Our advisor, Giles, went above and beyond for us. He made us feel secure and confident in our decisions and guided us into making the correct choices for us as a family. We really appreciate you. Thankyou

Michelle has been incredibly helpful advisor for our mortgage. With our HTB loan + mortgage we had quite a few options to consider. She was able to run us through the different choices to find one that fit best; going well over time to help us. She was very knowledgeable with great communication. We have come away with a much better plan and rate than I expected going in.

Maria was extremely knowledgeable, friendly and helpful. Making a potentially stressful situation very easy!

Joanne was fantastic from start to finish, explained everything in a professional manner

I’m a lifetime member with IMH and recently remortgaged with James Connor.
Genuinely can’t thank James enough for what we find to be an overwhelming process so easy.
He explained everything, listened to what we wanted and delivered exactly that.
10/10 customer service, thanks again James.

I had a fantastic experience working with Grace and Ashley on my remortgage. From start to finish, they were both incredibly professional, approachable, and proactive.

Ashley was especially friendly and took the time to clearly explain all the available options, making sure we fully understood everything before making any decisions. This really helped take the stress out of the process.

Both Grace and Ashley were always quick to respond to calls and emails, which made a huge difference in keeping things moving smoothly and gave us great confidence throughout.

I couldn’t have asked for better support and would highly recommend them to anyone looking for a seamless and well-managed remortgage experience.

Mykola was great throughout the remortgage process! He was very professional and answered any questions or concerns we had, would highly recommend

Alex Nicholson provided excellent mortgage advice and support throughout the process. He was professional, responsive, and made everything easy to understand. I really appreciated his guidance and would highly recommend him to anyone looking for a mortgage advisor.