Imhelpline Reviews 

I have used IMH for over 5 years and cannot fault the service they have offered me during this period. A particular mention to Richard Greaves who in my most recent experience was fantastic. He demonstrated incredible professionalism, took the time to truly understand my requirements, and went above and beyond for me. I will certainly be asking for him again!

Working with Sarah Iqbal has been an absolute pleasure from start to finish. Moving homes and arranging a new mortgage can be a stressful experience, but Sarah made the entire process feel straightforward and manageable.

What impressed me most was her constant support and availability. No matter how many questions I had, Sarah was always happy to help, responding quickly and providing clear, honest advice. She took the time to explain everything thoroughly, which gave us peace of mind throughout the process.

Sarah is incredibly knowledgeable and professional, but she also brings a personal touch that makes you feel genuinely cared for as a client. She guided us through every stage with patience, expertise, and reassurance, always looking out for our best interests.

Having dealt with mortgage brokers over many years, I can honestly say Sarah stands out as the best we have ever worked with. Her dedication, attention to detail, and commitment to delivering the best outcome are second to none.

I am so grateful for all of Sarah’s hard work and support and would wholeheartedly recommend her to anyone looking for a mortgage broker. Thank you, Sarah, for making what could have been a stressful journey such a positive experience.

We cannot recommend Sarah Iqbal highly enough. Having worked with a number of mortgage brokers over the past decade, Sarah is without question the best broker we have ever dealt with.

From the very beginning, Sarah provided exceptional support throughout the entire mortgage process. Her knowledge, professionalism, and attention to detail gave us complete confidence every step of the way. What truly sets Sarah apart is her accessibility and responsiveness – no question was ever too small, and she was always available to provide clear, honest advice whenever we needed it.

Navigating a mortgage can often feel overwhelming, but Sarah made the whole experience smooth and stress-free. Her guidance was invaluable, and she consistently went above and beyond to ensure we understood our options and felt comfortable with every decision.

Sarah’s dedication to her clients is outstanding, and it is clear that she genuinely cares about achieving the best possible outcome. We are incredibly grateful for all her hard work and support.

If you are looking for a mortgage broker who is knowledgeable, trustworthy, proactive, and genuinely invested in helping you, look no further than Sarah Iqbal. We would not hesitate to recommend her to family, friends, and anyone seeking expert mortgage advice.

Victoria at IMH was absolutely terrific on all counts. A lovely lady to speak to, very knowledgable, always helpful and responsive to asks, all while being incredibly patient as we aligned. She was happy to look to find the very best deal. I would highly recommend IMH and Victoria especially, with great service.

Fantastic experience for years, here since the start of the first mortgage. Highly recommended - Stephen made my life easier with guided mortgage application and detailed information.

Total 5 star for Michelle Thompson she was thorough with her work and explained complex fact easily. Thank you Michelle

Mykola at IMH was great at helping us find a new mortgage deal. He helped us understand the mortgage and protection offered to use.

It was great experience. The Mortgage and Protection Advisor took time to explain all the points and the pieces of advice were very helpful

Taylor Sargent was our mortgage advisor. She was fantastic from start to finish. A mixture of informative but not over complicating each step. Couldn’t have asked for a better experience for a procedure we were otherwise in the dark about. Despite a slight hiccup at the mortgage providers end, Taylor was able to assist and guide us through the process and got us a great deal.

Michelle was very friendly and helpful and gave very good guidance about the renewal of our mortgage

We had an excellent experience working with Joanne Pitcher. She was incredibly adaptable throughout the whole process and always took the time to find the best deals possible for us. Her kind, personable approach made everything feel much less stressful, and we always felt comfortable asking questions. Most importantly, she made sure we were fully covered on all bases and guided us through every step with care and professionalism. We genuinely felt she had our best interests at heart and would highly recommend her to anyone looking for mortgage advice.

Jackie has been brilliant for me through the whole process so far, very prompt and efficient. Answered any questions that I’ve had and got back to me in a very good timeframe. Will look forward to dealing with IMH through my mortgage lifetime.

Great experience. Got everything sorted that I needed. Scott was knowledgable and helpful. It was really convenient to do it all on Teams as well! Amber's communication was great. Thank you!

A really friendly and helpful service. Plenty of advice that I wouldn’t have received if I’d remortgaged by myself. I would have liked an initial call earlier than mine was scheduled and less focus on the mortgage protection packages.

Alex, thank you for taking the time to clearly explain the mortgage products and life cover options. Your guidance helped me choose the right remortgage product and achieve some savings on my monthly payments. I really appreciate your support and professionalism. Keep up the great work.

This is the third mortgage/remortgage we have arranged with IMH and every one has been easy and problem free.

This time we spoke with Owen Sill who was fantastic! Extremely personable, helpful and knowledgeable, which made it easy to ask questions that some may consider stupid, but allowed my husband and I to have a thorough understanding of our options. It was easy to contact Owen and the customer service team via email or phone to ask follow up questions, something that was extremely important due to rapidly changing interest rates as well as changes to our mortgage requirements. Nothing felt like too much trouble.

We also arranged our life insurance policies at the same time as our mortgage and this was done without pressure or obligation.

Tackling remortgaging and then selling and buying during a period of escalating interest rates, was absolutely not stress free but IMH, Owen particularly, has made it a really easy process and we would absolutely recommend their services!

5 stars for Joanne. Thanks for all your help. Explained everything clearly and professionally.

Izzy has been fantastic throughout the mortgage renewal process. Very flexible and very responsive. Highly recommend her and IMH.

Great service every time we have to renew our mortgage. Jordan was really knowledgeable and gave us a good set of options with clear information. We would recommend it, it’s much easier and simple when we renew our mortgage through IMH.

Samantha Leet has been amazing throughout! I am going through a divorce which is hard as it is and she has made the process of taking on a mortgage for my house so stress free and easy. She even managed to allow me to keep my current mortgage taking the stress of a new application away from me. I can't thank her enough for this she made my year so far!