Imhelpline Reviews 

2.398
•
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

James Connor 5* We had our first renewal of our mortgage this year! Lets say it wasnt fun with a huge interest jump and lots of things to cover that were quite somber topics! BUT James had u... Toon meer

Beoordeeld met 5 van de 5 sterren

Harry Jones has been brilliant with our mortgage renewal process. Very patient and understands our needs. Offering great advice and explains every part of the process. Excellent service and as happy w... Toon meer

Beoordeeld met 5 van de 5 sterren

IMH is a very reliable service. What I like is that they make all the contacts, giving you a piece of mind and not have to worry about booking appointments. Every stage is smooth and you are taken... Toon meer

Beoordeeld met 5 van de 5 sterren

Is our second time using IMH services and again we are very happy with the results and level of professionalism. Owen Sill made our remortgage so much easier. Great communication and good custome... Toon meer

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5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

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5,0

Alle reviews

(2.398)

269 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend

We had an excellent experience with Deepa Joshi as our mortgage advisor. From start to finish, she was friendly, approachable, and incredibly responsive, always keeping us informed and answering our questions quickly and clearly. What can often be a stressful and complex process felt smooth and manageable thanks to her supportive approach and attention to detail.

Deepa went above and beyond to ensure everything stayed on track, and her reassurance throughout made a real difference. She is without doubt the best mortgage advisor we have ever worked with. We would highly recommend her to anyone looking for a professional, reliable, and genuinely caring service.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We were supported through the…

We were supported through the remortgage process by Jordan Bain who was very thorough in assessing and explaining all options available to us in great detail to ensure we could make the most informed decision based on our circumstances. Great service overall.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Liam Arnold

We recently worked with Liam Arnold at IMH to secure our new mortgage, and the whole process was incredibly smooth from start to finish.

Liam was absolutely brilliant — really approachable, easy to talk to, and took the time to clearly explain everything over the phone so we always felt confident in what was happening. Nothing ever felt rushed or overly complicated, which made a big difference.

He handled everything efficiently and kept things moving without any stress on our side. It genuinely felt like he had everything under control, which gave us real peace of mind throughout.

I wouldn’t hesitate to recommend Liam Arnold at IMH to anyone looking for a mortgage advisor — professional, friendly, and very knowledgeable.

Thanks again Liam!

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mortgage

Fraser was professional and knowledgeable through our experience of renewing the mortgage. The whole experience was smooth, transparent and we were pleased with the outcome which really looked after our best interests.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As always great service

As always, great service. This is the third time the team at IMH have looked after my mortgage and health protection and once again they’ve made the whole process smooth and straightforward.

Scott Leacey has been dealing with me for the past eight years, and I genuinely can’t fault the service he provides. Being able to handle everything over Teams gives it a really personal, one-to-one feel, which makes a big difference.

Everything was then clearly confirmed and explained by Kirsten Bell, along with all the supporting information, so I felt fully informed every step of the way.

See you again in two years, guys!

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Nick Black clearly and helpfully guided us through the process of renewing our fixed rate. He was polite and professional throughout and answered all our questions.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Joanne was very thorough and explained the remortgage process clearly. She contacted me ahead of the appointment to ensure the process went smoothly. I left the conversation with peace of mind knowing they would sort everything out on my behalf.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience

Good experience for finding our home mortgage, and more recently to remortgage. Warren Webb helped us find the best deal, he was attentive and made sure we understood all the aspects of the proposals we discussed.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We highly recommended this company

We highly recommended this company! We worked with them since we start first application in 2019. They are very professional and offer a very good services!
Would like, also to express our sincere gratitude to Mykola for all his outstanding work in obtaining the best deal for us, we really appreciate!

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly professionalism

In life, there are true professionals who uphold high standards, and it is refreshing to encounter a team that genuinely does so.

I would like to commend the excellent service provided to my family. It was timely, thorough, and handled with great professionalism, with our needs clearly placed first throughout the process.

We've felt respected, supported, and reassured at every stage. I would highly recommend their services to anyone seeking reliable and professional support in line of the services they offer.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Remortgage

Izzie has been an asset throughout my experience with IMH. From the start, she came fully prepared, clearly having done her homework. She communicates with clarity, no ambiguity, no chasing for updates, and handles everything with patience and composure. It's a pleasure to deal with someone so consistently organised and diligent.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Mortgage Adive and Service

Mykola was super helpful and very friendly. He helped us find the best mortgage deal for our needs and also assisted with a new will and life insurance. Would highly recommend him and the company.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service!

Continued fantastic service and support from IMH, Alex and Amelia were great. Thanks to you both! Will recommend.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fraser was informed and very friendly…

Fraser was informed and very friendly during the 2 calls I had with him this week. I ended up staying with my current lender but it's good to know I hadn't missed any better deals so really value what IMH do. Thanks again

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently renewed our mortgage with…

We recently renewed our mortgage with help and guidance from Mary Neale. Mary was very helpful and patient with us going through everything we needed and making sure we understood everything fully. Mary provided a great service and we were really pleased with the recommendations she got for us.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would highly recommend

I have used IMH twice now and would recommend their services. Izzie is fantastic and explains everything so clearly. Really friendly and takes the stress out of the whole process.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have found dealing with IMH over the…

I have found dealing with IMH over the past 7 years an easy and efficient process. Deepa has looked after my mortgage renewal twice now. She is personable, knowledgeable and takes the time to really understand my needs and answer questions. Very happy with the service provided.

13 april 2026
Review zonder uitnodiging

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