I ordered an experience to be sent directly to the recipients email , I then had a Granny brain moment and thought I'd sent it to myself!!!...contacted the company and Charlie sorted it out for me..... Toon meer
Bedrijf heeft geantwoord
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I ordered an experience to be sent directly to the recipients email , I then had a Granny brain moment and thought I'd sent it to myself!!!...contacted the company and Charlie sorted it out for me..... Toon meer
Bedrijf heeft geantwoord
I was gifted an experience that I wanted to change. Absolutely no problem to do that and Charlie was efficient, helpful and charming. You can even speak to them in person, which is a rare and wonder... Toon meer
Bedrijf heeft geantwoord
Really disappointed with indytute. Bought a voucher for a relative and paid extra for special delivery (1-2) working days. Purchased on a Wednesday evening and not delivered until the following Monday... Toon meer
Bedrijf heeft geantwoord
The experience was a gift which in itself sounds wonderful, big cheese fan. When I tried to book it using the voucher it kept not accepting my code, I was trying to book for November do quite a way... Toon meer
Bedrijf heeft geantwoord
Give good times with The Indytute. Inspiring lessons, workshops and experiences in London that make brilliant day outs and unusual gifts.
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Loved every second, highly recommend and bonus points for me, female founded! Boom!
I’ve used the indytute for gifts, experiences and a work Christmas party and have always had excellent customer service that has made me and those I’ve gifted and my colleagues feel looked after whilst they’ve enjoyed unique and interesting experiences
Indytute is my go to for unique christmas gifts. Brilliant one-of-a-kind experiences! Can’t recommend enough especially when socks or slippers just won’t cut it!
Always a fun time with Indytute and great value too. Staff were very helpful and knowledgeable about our experience. Will definitely come back again and again. Thank you!
The Indytute customer service is brilliant - I was helped by Helen when I couldn't find a voucher I was given as a gift (must be in a drawer somewhere!). She sorted it so quickly. I can't wait to go on my cheese barge experience, I've heard really good things about it. Thanks Helen!
The Indytute is my go-to for creative, thoughtful gifts for my team. I love that they have been hand chosen by the founder. I really trust the selection of experiences.
Beautifully curated unique experiences. The Indytute over deliver and always impress. Perfect for gifting to multiple friends but also an inspiration when incentivizing your team or rewarding the whole office. Who needs stuff anymore now you can give good times!
I have had 2 experiences booked with Indytute. The first time their web site did not recognise their own voucher code, the second time the description of the experience I was sent in the post was out of date and incorrect. To be fair, on both occasions they sorted the issues out quickly and efficiently but they do need to be more careful with their administration processes.

Antwoord van The Indytute
We have experienced Afternoon Cheese, Pizza and darts and I have just booked for Fish Chips and Sips. Great customer service and really easy to use and some great original gift ideas
Voucher for the Cinnamon Kitchen in the newly opened Battersea Power Station. Really well presented and made to look very special as a gift. The experience at the restaurant was great, amazing service, very tasty food and a cocktail in a buzzing venue which we’d definitely return to.
One drawback- the experience included an audio tour of the Power Station and it’s history, or so we thought.. it’s actually part of a free exhibition that’s there already and the wifi link to the tour never worked so I wouldn’t include it as part of the package as basically it didn’t happen. So the 4 stars are for the restaurant and food part.. we can’t comment on the audio .
Our daughter purchased the East London wine walk from Indytute in 2019, but due to Covid we were only able to redeem in Feb 2022. All 3 establishments we visited were excellent, as were the food and of course the wine.
Many thanks to Helen at the Indytute for rolling the tour over for a couple of years.
Highly recommended
Ordered a number of times now through Indytute and always great service and wonderful products. Also nice to be supporting smaller businesses through the range of products/experiences Indytute have pulled together!
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