There were various problems with setting up my full fibre broadband service but in every case InspireTelecom overcame them. Their service has been exceptional with clear , user-friendly phone instru... Toon meer
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Lees wat reviewers zeggen
Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us t... Toon meer
Bedrijf heeft geantwoord
I had to change my phone handset to upgrade for the new regulations. The staff I dealt with were very knowledgeable and helpful. I particularly appreciated their patience in dealing with a customer wh... Toon meer
They all are helpful who ever I have dealt with I am not very technical with all this technology and they are very helpful step by step so very grateful for that
Bedrijfsgegevens
- Internetprovider
- Internetaanbieder
- Mobiele netwerkaanbieder
- Telefoon- en internetdienst
- Telefoonbedrijf
- Telefoonmaatschappij
Over Inspire Telecom
Geschreven door het bedrijf
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
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The Inspire Service Standard
Geschreven door het bedrijf
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Contactgegevens
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Verenigd Koninkrijk
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Uitstekend
650 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been with Inspire Telecom for a…
I have been with Inspire Telecom for a few years now and have always been able to contact them within seconds.
They have even telephoned me some hours later to check my internet was still up and running after a lightening storm. Their staff are always knowledgeable, helpful and friendly - I cannot recommend them highly enough.
20 mei 2026
Review zonder uitnodiging
Antwoord van Inspire Telecom
Hi Jane,
Thank you so much for your kind words and recommendation.
Reviews like this show exactly what we work hard to achieve every day - being there when our customers need us, providing personal service, and going the extra mile to make sure everything is working as it should.
We really appreciate your support and look forward to continuing to serve you for many years to come.
The Inspire Telecom Team
I’ve been with Inspire Telecom for years
I’ve been with Inspire Telecom for a few years now and am very pleased that I switched to Inspire. Quite honestly it’s a nice easy going provider of my broadband. Whenever I talk to them it’s as tho I’m talking to a friend from down the road. I’ve never, ever had any problems with Inspire. They provide a great service 👍
6 mei 2026
Review zonder uitnodiging
Antwoord van Inspire Telecom
Hi Lawrence,
What a lovely review!
Thank you so much for your continued support over the years - it really means a lot to us!
It is great to hear you’ve had such a consistently positive experience, and we’re always here if you ever need anything.
The Inspire Telecom Team
Just renewed quick and easy ollso clear
5 mei 2026
Review zonder uitnodiging
Antwoord van Inspire Telecom
Thank you for your feedback!
We’re really pleased to hear your renewal was quick, easy, and clear - that’s exactly the experience we aim to provide.
The Inspire Telecom Team
Antwoord van Inspire Telecom
Hi Wendy,
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with the service and found our team helpful. Providing great support at a fair price is exactly what we aim for.
The Inspire Telecom Team
Excellent customer service
The person I spoke to..Jess...was very polite friendly and obviously knew her job.She really wanted to help.
I have never had any problem with the company in any respect although to be honest I have not needed to contact them often.Probably a testament in itself.
30 april 2026
Antwoord van Inspire Telecom
Thank you for your fantastic review!
We’re delighted to hear about your positive experience with Jess - she’ll be so pleased to know her friendly and knowledgeable approach made a difference. It’s also great to hear that everything has been running smoothly overall, as that’s exactly the level of service we aim to provide.
We really appreciate you taking the time to share your feedback.
-The Inspire Telecom Team
Every body is polite and patient when…
Every body is polite and patient when answering questions. The phone calls have always been answered promptly.
I have been given helpful advice.
29 april 2026
Antwoord van Inspire Telecom
Thank you for your kind feedback!
We’re really pleased to hear that you’ve found our team polite, patient, and helpful, and that your calls have been answered promptly. Providing clear advice and a positive experience every time you get in touch is exactly what we aim for.
We really appreciate you taking the time to share your experience 😊
— The Inspire Telecom Team
Staff are very polite asking any…
Staff are very polite asking any questions regarding what you ask them
27 april 2026
Antwoord van Inspire Telecom
Hi Anthony,
Thank you for your feedback!
We’re really pleased to hear you found our team polite and helpful when answering your questions. Providing clear and respectful support is something we always aim for.
The Inspire Telecom Team
The team were easy to talk to…
The team were easy to talk to understood the situation and sorted my issue quickly.
25 april 2026
Antwoord van Inspire Telecom
Hi Joanne,
Thank you for your kind feedback!
We’re really pleased to hear that our team understood your situation and was able to resolve your issue quickly. Making things easy and stress-free for our customers is always our goal.
The Inspire Telecom Team
Renewing with Inspire was really easy
Renewing with Inspire was really easy. I’ve been with inspire for many years now and honestly wouldn’t change. Great service and always answer the phone quickly, Thank you
24 april 2026
Review zonder uitnodiging
Antwoord van Inspire Telecom
Thank you so much for your continued loyalty, it really means a lot to us.
We’re so pleased to hear that renewing was easy and that the service you’ve received over the years has kept you with us. Making things simple and being there when you need us is exactly what we aim for.
Thank you again for your support!
The Inspire Telecom Team
Liam and Megan were both patient with a nonagenarian
18 april 2026
Antwoord van Inspire Telecom
Thank you for your kind feedback!
We’re so pleased to hear that Liam and Megan were patient and supportive, providing the right level of care and understanding to every customer is incredibly important to us.
We’ll be sure to pass your lovely comments on to them.
The Inspire Telecom Team
Excellent service.
On Friday 10th Apr., we had no internet connection. Tried various tests like resetting the router etc. but to no positive effect. Phoned Inspire and was answered at once. Described the situation and was told they would investigate and call us back A shore time later we were told that Openreach were working on the lines and it was affecting our area. Not the fault of Inspire. It was hoped to be completed in a few hours. Next day we still had no connection but in a phone call from Inspire we were told that Openreach wouldn’t but sending updates as it was the weekend but it was hoped connection would be made later that day. It was. Inspire did all that was possible to keep us informed in a situation not of their making..
11 april 2026
Antwoord van Inspire Telecom
Thank you for taking the time to share your experience.
We’re really pleased to hear that you felt kept informed throughout the issue. Situations like this can be frustrating, so we always aim to communicate clearly and keep our customers updated every step of the way.
It’s great to know this made a difference, and we appreciate your understanding while the work was being carried out.
The Inspire Telecom Team
very easy to renew and all questions…
very easy to renew and all questions asked answered
8 april 2026
Antwoord van Inspire Telecom
Thank you for your feedback!
We’re really pleased to hear your renewal was quick and straightforward, and that all your questions were answered clearly. That’s exactly the experience we aim to provide.
The Inspire Telecom Team
Antwoord van Inspire Telecom
Thank you for your kind words!
We’re really pleased to hear you found our team patient and helpful, it’s something we pride ourselves on, so your feedback is much appreciated.
The Inspire Telecom Team
Antwoord van Inspire Telecom
Thank you for your feedback!
We’re really glad to hear that your query was handled helpfully. Providing clear and supportive assistance is always our priority.
The Inspire Telecom Team
Helpfull and friendly
So nice to talk to a friendly and very helpful voice on the phone and not having to press endless numbers to get through...
7 april 2026
Antwoord van Inspire Telecom
Dear Betty
Thank you for your lovely feedback!
We’re so pleased to hear you enjoyed speaking with our team and that you were able to get through without the frustration of endless menus. We believe in keeping things simple and personal, so it’s great to know that made a difference to your experience.
The Inspire Telecom Team
Antwoord van Inspire Telecom
Thank you for your lovely feedback!
We’re so glad you found our team helpful and friendly, and that getting in touch was quick and easy. That’s exactly the experience we aim to provide every time.
The Inspire Telecom Team
Highly recommend
They always answer the phone speedily. You speak to a real person who is courteous and friendly and manages to reassure. They are the best.
24 maart 2026
Antwoord van Inspire Telecom
Hi Ann,
Thank you so much for your kind words and recommendation!
We’re really pleased to hear that you’ve had such a positive experience with our team. Providing quick, friendly, and reassuring support is exactly what we aim for, so it’s great to know we’re getting it right.
The Inspire Telecom Team
Excellent service
9 maart 2026
Antwoord van Inspire Telecom
Hi Elizabeth,
Thank you for your review! We’re really pleased to hear you received excellent service.
We truly appreciate you taking the time to share your feedback.
- The Inspire Telecom Team 😊
They answer quickly, are always polite and knowledgeable.
They are always fast at answering the phone , they are knowledgeable & don't mind me asking stupid questions, I found that people were calling me but the mobile didn't ring or register a missed call, I was told to turn it off and reboot it , they phoned back to check it had worked, it did.
Not everyone understands tech, thank goodness they don't mind explaining things in simple English, they are always polite, if that person doesn't have the answer they get help and phone back rather than guess, most of all they don't make you feel stupid because things that turn out to have a simple correction seem to be to me very tricky, so I check with them first, they are always helpful, many thanks, my mobile is behaving itself now & I remember to reboot weekly now.
21 februari 2026
Antwoord van Inspire Telecom
Hi Evelyn,
Thank you so much for taking the time to leave such a thoughtful review.
We’re really pleased to hear that our team were able to help resolve the issue with your phone and that the advice worked. It’s great to know you found the team polite, knowledgeable and happy to explain things clearly, that’s exactly the experience we aim to provide.
There are no such things as “stupid questions” when it comes to technology, and we’re always happy to help and make things as simple and stress-free as possible. We’re also glad the follow-up call was helpful and that everything is now working as it should.
Thank you again for your kind words and for choosing Inspire Telecom.
– The Inspire Telecom Team 😊
Great service
Great service, courteous, knowledgeable, solved first time. Thanks
3 maart 2026
Review zonder uitnodiging
Antwoord van Inspire Telecom
Hi Mark,
Thank you for your kind review! We're really pleased to hear you received great service and that everything was resolved for you first time. Our team always aims to provide courteous and knowledgeable support, so it’s lovely to know that came across.
Thanks again for taking the time to share your experience.
– The Inspire Telecom Team
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