There were various problems with setting up my full fibre broadband service but in every case InspireTelecom overcame them. Their service has been exceptional with clear , user-friendly phone instru... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us t... Toon meer
Bedrijf heeft geantwoord
I had to change my phone handset to upgrade for the new regulations. The staff I dealt with were very knowledgeable and helpful. I particularly appreciated their patience in dealing with a customer wh... Toon meer
They all are helpful who ever I have dealt with I am not very technical with all this technology and they are very helpful step by step so very grateful for that
Bedrijfsgegevens
- Internetprovider
- Internetaanbieder
- Mobiele netwerkaanbieder
- Telefoon- en internetdienst
- Telefoonbedrijf
- Telefoonmaatschappij
Over Inspire Telecom
Geschreven door het bedrijf
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Geschreven door het bedrijf
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Contactgegevens
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Verenigd Koninkrijk
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Uitstekend
650 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good chat with someone who nows what he…
Good chat with someone who nows what he was taking about
20 september 2025
Antwoord van Inspire Telecom
Hi Steve,
Thank you for your review! We pride ourselves on having experienced agents who know their stuff, so we’re really pleased to hear you had a good chat with someone who could give you the right advice.
-The Inspire Telecom Team
They spoken to me easy so can…
They spoken to me easy so can understand because I have a learning disability and they was so helpful and caring
25 september 2025
Antwoord van Inspire Telecom
Thank you for your lovely review. We’re really happy to hear that our team explained things clearly and made you feel comfortable. You deserve great service every time you get in touch with us, and we’ll always take the time to support you.
-The Inspire Telecom Team
Antwoord van Inspire Telecom
Dear Matt,
Thank you for your kind review. I’m pleased the team explained the upcoming digital line changes. We look forward to assisting you again in the future.
—The Inspire Telecom Team
People doing their best
Every time I speak to one of the Inspire team I get the sense of helpfulness
22 september 2025
Antwoord van Inspire Telecom
Dear Harold,
Thank you so much for your kind words! We’re thrilled to hear that you feel the helpfulness of our team every time you speak with us. Delivering friendly and supportive service is what we strive for, and it’s wonderful to know that it’s making a difference.
— The Inspire Telecom Team
Regular updates on progress to sort problem.
Regular contact from helpful and courteous agents until problem fixed.
17 september 2025
Antwoord van Inspire Telecom
Dear Stuart,
Thank you so much for the lovely feedback. We’re glad the regular updates and polite service helped get everything sorted. If you need anything else, we’re always here to help.
-The Inspire Telecom Team
Quick and prompt answering of phone
Quick and prompt answering of phone, courteous staff and to the point information.
18 september 2025
Antwoord van Inspire Telecom
Dear Eleanor,
Thank you for sharing your experience! We’re so pleased to hear you found our team quick to answer, courteous, and clear with the information provided. That’s exactly what we aim for every time.
— The Inspire Telecom Team
Very efficient and friendly service
19 september 2025
Antwoord van Inspire Telecom
Dear Gordon,
Thank you for your kind words! We’re delighted to hear you found our service efficient and friendly, that’s exactly what we strive for.
— The Inspire Telecom Team
My problem was dealt with quickly and…
My problem was dealt with quickly and efficiently
16 september 2025
Antwoord van Inspire Telecom
Thank you so much for your review! We’re delighted to hear your issue was resolved quickly and efficiently.
If you ever need us again, we’re only a call or message away.
- The Inspire Telecom Team
Fantastic company
Was completely fed up of other Internet providers, so I decided to trust the reviews given and try Inspire,absolutely no regrets the Internet speeds are as promised and the customer service is fantastic every conversation pleasant and easy, everything I've always wanted.
28 augustus 2025
Antwoord van Inspire Telecom
Hi Laura,
Thank you so much for your fantastic review!
We’re delighted that you trusted the feedback from other customers and chose Inspire. It’s great to know our internet speeds are living up to expectations and that every conversation with our team has been pleasant and easy. That’s exactly the experience we aim to deliver.
We look forward to keeping you connected and supported for many years to come.
– The Inspire Telecom Team
Help was amazing
The way that your Agent helped me back online was
something rather special as I had previously had a similar problem but the courtesy he gave me was
so much appreciated
The whole process was something to be proud of
Highly Recommend
12 augustus 2025
Antwoord van Inspire Telecom
Dear Irving,
Thank you so much for your wonderful feedback!
We’re delighted to hear that our agent was able to get you back online with courtesy and care, that’s exactly the level of service we strive to provide. It’s fantastic to know the whole process left such a positive impression.
Your recommendation means a lot, and we look forward to helping you again in the future.
– The Inspire Telecom Team
Promises kept
Inspire does what it promises - and with a smile. One feels one is talking to human beings (which we are|) and not dummies in a dress shop. Talk to Jess and Ryan and you'll see what I mean.
26 augustus 2025
Antwoord van Inspire Telecom
Hi Peter,
Thank you so much for your kind words!
We’re delighted to hear that we’ve kept our promises and made your experience feel personal and human. Jess and Ryan will be so pleased to know they’ve made such a positive impression.
We look forward to continuing to support you with the same friendly service in the future.
– The Inspire Telecom Team
Human
Understanding, friendly and helpful. Provides humans to discuss your problems and seem to pick up calls fairly quickly- not sitting listening to endless music!
22 augustus 2025
Antwoord van Inspire Telecom
Hi Linda,
Thank you for taking the time to share your feedback!
We’re delighted to hear you’ve found our service understanding, friendly, and helpful. We know how important it is to get through to a real person quickly without endless hold music, and we pride ourselves on delivering exactly that.
We look forward to being here whenever you need us.
– The Inspire Telecom Team
Patient advisors
Patient advisors. Can get straight through. Easy to talk to. No problems.
12 augustus 2025
Antwoord van Inspire Telecom
Dear Sarah,
Thank you for your kind words!
We’re so pleased to hear you’ve found our advisors patient, easy to talk to, and that you can get straight through without any problems. That’s exactly the service we pride ourselves on delivering.
We look forward to helping you again whenever you need us.
– The Inspire Telecom Team
Can call Inspire anytime.
Josh and Megan spent hours getting my internet working. They managed to get a router to me overnight and helped me to set it up.
Thanks to Josh and Megan for all their time spent .
8 augustus 2025
Antwoord van Inspire Telecom
Dear Peter,
Thank you so much for sharing your experience!
We’re delighted to hear that Josh and Megan were able to get you back online. We pride ourselves on going the extra mile.
We’ll be sure to pass your thanks on to them, and we look forward to helping you again in the future!
– The Inspire Telecom Team
Antwoord van Inspire Telecom
Dear Ros,
Thank you so much for your kind words!
We're really glad to hear you found the team helpful and patient, that's exactly what we aim for. If you ever need anything else, we're just a call or message away.
– The Inspire Telecom Team
Antwoord van Inspire Telecom
Thank you for your feedback!
We're so pleased to hear the installation was quick and easy ,we always aim to make getting connected as smooth as possible.
– The Inspire Telecom Team
Inspire have always provided a speedy…
Inspire have always provided a speedy and effective support mechanism if ever needed. Staff always polite and courteous.
21 juli 2025
Antwoord van Inspire Telecom
Hi David,
Thank you so much for your kind words! We're delighted to hear that you've found our support to be both speedy and effective. Our team takes great pride in delivering courteous and helpful service, so it means a lot to know it’s appreciated. If you ever need anything, we’re always here to help!
— The Inspire Telecom Team
Antwoord van Inspire Telecom
Dear Peter,
Thank you so much for taking the time to leave us a review. We're really pleased to hear that everything is working well for you and that you're happy with the service.
Your satisfaction means a lot to us, and we're always here if you need anything.
Warm regards,
The Inspire Telecom Team
Great customer service
Great customer service. Understtod the problem, sortes it and rang back to inform and check all well. The support team all spoke perfect english and came from Gillingham not Mumbai
8 juli 2025
Antwoord van Inspire Telecom
Hi Bill,
Thank you so much for your kind words! We're really pleased to hear that our UK-based customer service team made a positive impression and resolved your issue promptly. We pride ourselves on providing clear communication and helpful support from our team. It's great to know this was appreciated, we’ll be sure to pass on your feedback!
– The Inspire Telecom Team
Jess the lady that rang she was…
Jess the lady that rang she was friendly helpful and explained everything really well
3 juli 2025
Antwoord van Inspire Telecom
Hi Linda,
Thank you so much for your kind words! We're thrilled to hear that Jess was friendly, helpful, and able to explain everything so clearly. We’ll be sure to pass your lovely feedback on to her, it’ll make her day!
Thanks again for taking the time to share your experience.
Best wishes,
The Inspire Telecom Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.