Booked appointment- accommodating availability around our timeframe. Punctual - talked us through the project. Inspected loft. Asked as to how we wanted it to look, sketched out rough idea then... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have been delighted with the whole experience with Instaloft. Right from how they dealt with the initial enquiry to the visit from their representative, Charlotte, who explained various opt... Toon meer
Very pleased with our loft boarding. The initial assessment was done in a very professional manner with the bloke able to answer any questions we had. I had assumed the existing insulation would... Toon meer
Bedrijf heeft geantwoord
From the moment we contacted Instaloft we had excellent service all round. Charlotte came to do our loft installation quote.She was pleasant and very approachable whilst being knowledgeable and wel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Instaloft LTD
Geschreven door het bedrijf
Gain up to 50% more floor space in your home for storage
Award winning loft boarding, loft ladders, loft hatches and loft insulation installer offering a patented loft flooring system. Instaloft is now the largest loftzone accredited loft boarding company in the UK with 8 branches across the country and an ever expanding professional installation team. Lifetime guarantee on all of our loft boarding packages and free no obligation quotations. Our surveyors will visit your home, measure up and discuss yours needs and leave you with a no obligation quotation for your loft work. 5 star rated business that won’t let you down and is suitable for new builds and older properties alike.
Transform your loft into a spacious Storage Area with the UK's No.1 Loft Boarding Company.
Convert your dark, dangerous loft into a spacious, bright & safe storage area, gaining up to 50% more floor space in your home.
0800 046 3955
Why should you choose Instaloft?
Geschreven door het bedrijf
- We are really proud to have become the leading Loftzone authorised installer in the UK.
- We fit premium loft boarding to homes across the country, having transformed hundreds of unusable lofts into safe and usable storage spaces. For your peace of mind we are fully insured and offer a lifetime Guarantee on all workmanship, for as long as you own the property. We are also Trustmark and Fairtrades Accredited. We also take pride in our fantastic customer service, see for yourself how we have successfully transformed these happy customers lofts.
Contactgegevens
Unit A, Lodge Park, Hortonwood 30, TF1 7ET, Telford, Verenigd Koninkrijk
- 0800 046 9355
- info@instaloft.co.uk
- www.instaloft.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Took 4 hours in sweltering heat in the…
Took 4 hours in sweltering heat in the loft. I felt really sorry for them. They did a fantastic job and it looks great.
28 juli 2026
Antwoord van Instaloft LTD
Hi John
Thank you for your wonderful feedback. We're pleased to hear you're happy with the finished result. We'll be sure to pass your kind words on to them.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Do NOT give them your contact details
Do NOT give them your contact details. They will NOT leave you alone. For the last few weeks they have called me everyday 2h apart from a different number, I’ve blocked every single number but 2h later, yet another call from Instaloft. I’ve asked them to stop calling, stop emailing and leave me alone and it’s turned into absolute harassment. This is the sort of vulture behaviour that you see from companies looking for vulnerable members of the public as I’ve witnessed on my parents. Leave me alone!
28 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Hi Richard
We are really sorry to hear about your experience.
We'd like to clarify that our records do not reflect the level of contact described in your review. While an enquiry remains active, we make contact attempts at different times on different days, rather than always calling at the same time. This is to give customers the best opportunity to answer if they're unavailable during a particular part of the day.
We would like to look into this as a priority and make sure all contact is stopped. As we can't identify your enquiry from your review, could you please email us at info@instaloft.co.uk with your full name, postcode and the phone number you've been receiving calls on. We'll investigate this straight away and ensure your details are updated so you receive no further contact.
We sincerely apologise for the inconvenience and appreciate you bringing this to our attention.
Kind Regards
The Instaloft Team
Faultless experience. Excellent value!
Smooth process from surveyor (Sam) to fitting. Faultless company.
I thought about boarding the loft myself but for the system InstaLoft use it wouldn’t have cost much less for materials alone and would have taken me more than one day - no brainer to get InstaLoft in to do it!
All my old insulation was bagged up and removed, the carpets were protected and hoovered well after. Excellent.
28 juli 2026
Antwoord van Instaloft LTD
Good Morning
Thank you for your great review! We're delighted to hear you had such a positive experience from your survey with Sam through to the installation. It's wonderful to know everything ran smoothly and that the team took such good care of your home. We'll be sure to pass your kind words on to Sam and the installation team.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Antwoord van Instaloft LTD
Hi Mrs Hannan
Thank you for your 5 star review and for choosing us!
Kind Regards
The Instaloft Team
I enquired for getting my loft done…
I enquired for getting my loft done weeks ago which we have now found someone but for some reason I keep receiving calls from different numbers EVERY single day!!! They let my phone ring 2 times each time and then leave voicemails/emails and texts despite me saying I no longer need this quote! This is now becoming quite distressing as i can’t seem to stop these calls so this Is my only option is to leave a review. PLEASE STOP CALLING ME
3 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
We are really sorry to hear about your experience and for the frustration this has caused.
This certainly isn't the experience we want anyone to have, especially after you've let us know you no longer require a quotation.
We would like to look into this as a priority and make sure all contact is stopped. As we can't identify your enquiry from your review, could you please reply via the Trustpilot link with your full name, postcode and the phone number you've been receiving calls on, or email us at info@instaloft.co.uk with these details. We'll investigate this straight away and ensure your details are updated so you receive no further contact.
We sincerely apologise for the inconvenience and appreciate you bringing this to our attention.
We had our new build loft boarded on…
We had our new build loft boarded on Friday, as well as a ladder and light fitted. Fantastic customer service throughout, on the day of installation I couldn’t believe how quick and simple they made the whole process. Would recommend to anyone and already have told people at work about them.
24 juli 2026
Antwoord van Instaloft LTD
Hi Naomi-Rose
Thank you for your wonderful review! We're delighted to hear you're pleased with your new loft space, and that our team made the installation process feel quick and straightforward. It's fantastic to know our customer service was great throughout, and we're especially grateful that you've already recommended us to your colleagues at work.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Loft completion
Had my loft done with Instaloft, and really happy with the work.
A big thank you to the fitter Michael, who has done an excellent job. Very professional young man, very tidy work, and left everything clean and tidy.
Would highly recommend
Janet
22 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Hi Janet
Thank you for your lovely review! It's fantastic to hear you're so pleased with your new loft. We're especially pleased that Michael's professionalism and tidy approach made your experience such a positive one. We'll make sure your kind comments are shared with him.
We truly appreciate your recommendation and thank you for choosing us!
Kind Regards
The Instaloft Team
Top Job…
The fitter who came was superb and did an excellent job very polite and professional and left no mess. I would highly recommend this company
23 juli 2026
Antwoord van Instaloft LTD
Hi Martyn
Thank you for your lovely review! We're pleased to hear you were happy with the installation and that our install team made such a positive impression.
We truly appreciate your recommendation and thank you for choosing us!
Kind Regards
The Instaloft Team
It was a good job
23 juli 2026
Antwoord van Instaloft LTD
Hi Pete
Thank you for your 5 star review and or choosing us!
Kind Regards
The Instaloft Team
Antwoord van Instaloft LTD
Hi Clare
Thank you for your kind review! We're pleased to hear you're happy with the loft space.
Thank you for choosing us!
Kind Regards
The Instaloft Team
I registered for a job on checkatrade
I registered for a job on checkatrade, they continuously called me, 3..4. Even 5 times a day! Spam calls, when answered it just says call them, waste of time and a very bad company to be trying to gain customers this way. Lack of understanding within the customer service trade to setup such a thing to engage with customers.
They harass you daily, every 20 minutes it seems like and claim it’s because we are unreachable at a given time of day, perhaps you might think we no longer need the job after 3 times of trying to contact!? That might be a better way! This way I place they have is awful and not something I’d recommend trying to get a quote for as they will Harass you hourly.
23 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Thank you for taking the time to leave your review. We're sorry to hear that you were unhappy with your experience.
We'd like to clarify that our records do not reflect the level of contact described in your review. While an enquiry remains active, we make contact attempts at different times on different days, rather than always calling at the same time. This is to give customers the best opportunity to answer if they're unavailable during a particular part of the day.
We appreciate you taking the time to share your feedback. We continually review our customer contact journey and will take your comments into consideration as part of that process.
Your enquiry has now been closed, and no further contact will be made.
Thank you again for taking the time to share your feedback.
There were areas left uncovered- I wish…
There were areas left uncovered- I wish they had discussed with me before packing up their tools.
Also I didn’t understand the breathable membrane which could have made things much better and prevented any dust etc on storage items.
Time will tell with the warranty….
22 juli 2026
Antwoord van Instaloft LTD
Hi Jas
Thank you for your feedback. We're sorry to hear that your experience didn't fully meet your expectations.
We'd like the opportunity to look into the areas you mentioned, Please could you email us at info@instaloft.co.uk with your address and any photos you may have? Our team will be happy to investigate this further and discuss your concerns with you.
Kind Regards
The Instaloft Team
Amazing from start to finish
From start to finish, the team have been brilliant.
Getting the survey booked in was easy, with their friendly team on the phone. I then had Denzil to conduct a survey of the loft. He was friendly, informative, and very helpful.
When the day arrived, I had Morgan carrying out the installation. He and his colleague did an amazing job, working away in the heat. Really pleased with the job they carried out, and they were careful and respectful walking around the property, to and from the loft.
They were able to do the whole job, to a high standard, in very little time. I was shocked how fast they got the whole job finished.
Really pleased with the whole service, and would certainly recommend!
15 juli 2026
Antwoord van Instaloft LTD
Hi James
Thank you for taking the time to leave such a fantastic review. We're delighted to hear everything went smoothly, from booking your survey through to the installation. We'll be sure to pass your kind words on to Denzil, Morgan, and the rest of the team.
We truly appreciate your recommendation and thank you for choosing us!
Kind Regards
The Instaloft Team
Extremely Happy
Sam was fantastic from the very first appointment. He carried out the survey, provided a clear and competitive quote, and offered continuous support throughout the process, always being available to answer any questions I had.
Michael and Ethan, the fitters, were equally fantastic. They worked tirelessly in extremely hot temperatures in the loft and did an amazing job. The finished loft looks fantastic, and they left everything clean and tidy with no mess behind.
Everyone we dealt with was friendly, helpful, and professional. I cannot recommend this company highly enough — an excellent service from start to finish. A truly great company!
20 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Hi Charlotte
Thank you for taking the time to leave a wonderful review. We’re delighted to hear how pleased you are with the service you received from the whole team.
It’s fantastic to hear that Sam was able to support you throughout the process and that Michael and Ethan delivered such a high standard of workmanship, especially while working in challenging conditions. We’ll be sure to share your kind feedback with them.
We really appreciate your recommendation and are so pleased you’re happy with your new loft space.
Thank you for choosing us!
Kind Regards
The Instaloft Team
To board or not board....
In anticipation of future works in our house including a new boiler, we decided to take the opportunity to board out our loft.
The two guys that came from Instaloft (Chris 1 and Chris 2) were very hard working and clearly had a fab working relationship and once supplied with cups of tea, they made the whole experience a joy. The whole project including installing a sturdy wooden loft ladder and additional insulation to bring the loft upto regulations, was completed within the day and our new loft can now be used for storage !
Thanks to everyone at Instaloft for such a worry free experience !
24 maart 2026
Antwoord van Instaloft LTD
Hi Lesley
Thank you for your fantastic review! We're delighted to hear you had such a positive experience from start to finish. It's great to know Chris and Chris made the installation enjoyable, and we'll be sure to pass on your kind words to them! We're also pleased you're happy with your new space and that your loft is now ready to use for storage.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Really good quality job by insta loft
20 juli 2026
Antwoord van Instaloft LTD
Hi James
Thank you for your kind review! We're so pleased to hear you were happy with the quality of the work from the team.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Amazing finishing loft amendments
Done work on my mums loft, was amazing service no issues. Would highly recommend.
17 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Hi Renado
Thank you so much for your wonderful review! We're delighted to hear you were happy with the work we carried out on your mum's loft and that everything went smoothly. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Terrible decision to use these
Their prices aren’t exactly competitive. I would never normally go for a cheaper option as you expect the more expensive option to be better quality. In this case they aren’t.
£1700+ for:
A new hatch
100mm insulation top up
8x6 boarding with shelves
4 truss shelves
A smoke alarm)
I have since seen friends who have had their work done by this. Far bigger houses etc… yet some how I have paid 50% more for work on a smaller house.
I am pestered everyday about referring someone, which I wouldn’t for this poor excuse of work.
The hatch is not sat flush. You can run your fingers around it and some areas physically put your fingers into it
How it’s advertised as an energy saving hatch is also baffling. The polystyrene insert does not fit over the inside of the hatch ledges, so it doesn’t seal it with the hatch shut. Not to mention the poly was damaged and a piece of tape has just been thrown over it.
Pictures of their work on their website does not show the actual quality of the floor boarding they use. It looks and feels extremely cheap.
As for the smoke alarm. It just feels like it was advertised and quoted to me as a requirement now. Surely a heat alarm is best better in a loft that can be dusty. Not to mention the absolute fath of it the installation of that smoke alarm going off for nearly an hour before they had it connected correctly.
The hatch ladder is very weak metal. To say it’s 130kg limit, I don’t see how the rings should have slight bends in them already from 4 uses, 2 of them being from them installing it.
Really don’t recommend these, spatter finding out how much I’ve been overcharged for the work, as well as the quality of it being poor
22 juni 2026
Review zonder uitnodiging
The person who installed my loft…
The person who installed my loft boarding worked tirelessly from 8am until 4pm. Excellent work
17 juli 2026
Antwoord van Instaloft LTD
Hi Perry
Thank you for your wonderful review! We're delighted to hear you were happy with the installation. We'll be sure to pass your kind words on to the installer.
Thank you for choosing us!
Kind Regards
The Instaloft Team
Excellent sservice
Excellent sservice. I didn't expect the whole block ladder and door/hatch replaced for free.
Jacob was very professional and competent with his job.
Thank you Instaloft.
16 juli 2026
Review zonder uitnodiging
Antwoord van Instaloft LTD
Hi Cristiana
Thank you for your fantastic review! We're so pleased to hear you were happy with the service and that Jacob made such a great impression. We'll be sure to pass on your kind words.
Thank you for choosing us!
Kind Regards
The Instaloft Team
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