Ordered a centre brass door knob. Returned it along with another item as wasn’t the right fit (my fault I didn’t measure up properly). They issued a refund for the second item and a small note written... Toon meer
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Lees wat reviewers zeggen
Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... Toon meer
Ive ordered 5 door handles, cheaper than anywhere else and really nice. I made a mistake on the initial order, I had to call and cancel and reorder., refund received. Customer service was excellent, I... Toon meer
This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was... Toon meer
Bedrijfsgegevens
- Deurenwinkel
- ook in
- Slotenmaker
Informatie afkomstig van verschillende externe bronnen
Knowledge - Experience - Reliability - Family business since 1992
Contactgegevens
470 Avenue West, CM77 7AA, Great Notley, Verenigd Koninkrijk
- 01376 557561
- tracey@ironmongeryexeprts.co.uk
- www.ironmongeryexperts.co.uk
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Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Cupboard Knobs at a Great Price
We purchased 26 kitchen antique brass cupboard knobs for our shaker-style units. They look great, just what we wanted, plus the quality is excellent and at a very good price.
Excellent service
Excellent service - turned up on time and look great, good value for money.
Highly Reccomended
Excellent product, excellent price fast dispatch and delivery
Fantasic product and service
I placed an order for some T bar Kitchen black handles which were priced at £2.33 each for the ones. They arrived the
next day and OMG they are fab. The quality is second to none. Will defo be using them again. Thank you so much
Lovely service - well done
Ordered some items on line. delivered as stated
goods used in home and they are great
lovely service well done
Item exactly as expected
Item exactly as expected. Prompt postage and delivery. Will use again.
Kitchen Cabinet Handles
Very quick delivery and kitchen cabinet handles are very good quality (Carlisle Brass).
Avoid this company
Avoid this company. I had made order twice and both times they let me down. Every time they have problems with stock (even if it set as available on the website) and delivery company but they will not tell you about this UNTIL you don't call them by yourself after 3-4 full business days.
So if you are trade person and you need something to make a jon for your client - you'd better find another supplier because this "family run" company don't care about you.
Very helpful and friendly!
Ben was very helpful on the phone and gave me all the info I needed - much appreciated! Would definitely recommend.
Insanely amazing quality
Insanely amazing quality, customer service and delivery!! Thank you!!
Shocking customer service
Was about to place a large order with the company, I phoned to ask a simple query at 9am this morning prior to placing and was met with an astounding level of rudeness. I asked the name of the person I was speaking to and was told no and the phone was slammed down. Absolutely shocking levels of customer service from a company that claims to be a family run business. Needless to say I will not be placing an order with them now, or ever in the future. Would give 0 stars if I could, I am still reeling from just how disrespectfully I was spoken to, I have never experienced such poor customer service.
excellent company great competitive…
excellent company great competitive prices very excellent delivery service above and beyond bought my kitchen draw handles from them would give more stars if i could highly recommend
Highly recommended
Website easy to navigate with great choice when selecting my door furniture. Communication second to none from the company and the couriers: very quick dispatch and delivery. Excellent quality product.
Brilliant quality
Brilliant quality, far exceeded my expectations.Good price, I will be recommending to everyone I know!!
Thanks.
Don’t deliver as advertised
Visited the website to find items I needed. Items were advertised as 24-48 hour delivery no mention of any processing times just 24-48 delivery.
Items purchased on Thursday evening and expected delivery by Monday (48 hours). With no sign of any tracking details on the Monday I emailed on Monday to follow up and was advised that items had not been dispatched and would be leaving that same day for delivery tomorrow but they could not provide any other details until tracking number had been allocated. They advised that technically Friday was the day to process the order and it would be 24-48 hours from Friday.
Poor customer service as they could’ve offered a before 12 delivery slot to appease the issue but chose not to and basically said, it could be anytime the next day for delivery.
Not clear on the items listed. Pretty poor when advertising an item as 24-48 hour delivery when it could easily be amended to 72 hours to factor in their day to ‘process’. Factor in the mis advertising on their website when ordering items.

Antwoord van Ironmongery Experts
High quality products with quick…
High quality products with quick delivery. Have not fitted them to kitchen doors as yet so cannot give a full review yet...but appear good quality and exactly what I wanted. Would recommend.
Quality and prompt delivery of my…
Quality and prompt delivery of my order. And also a thanks to the gent who helped me make head and tail of the T bar measurements
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