Thanks to Harshit for calmly listening to my issues and then addressing each one of them in a lucid way. His expertise was quite evident by the kinds of solutions he suggested. All my queries were ans... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I spoke to Matt regarding a UV filter for whole house system, Matt was very patient helpful and knowledgeable. I ordered what was needed and will be installing asap! Thanks Matt, you put the S in ser... Toon meer
iSpring SUPPORT is the BEST !!! I have been using iSpring for FIVE Years and NOT ONCE have I ever had to make a complaint. EVERY ONE of their Customer Support Team is a STAR !!!
Bedrijf heeft geantwoord
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,6
Uitstekend
369 reviews
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A kind tech assistant
Helen was very kind to find a solution to my problem
27 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Renata, Thanks a lot for posting your review here on Trustpilot! We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our guides section as we have a lot of free ebooks, checklists, templates, and other useful resources: https://www.ispringsolutions.com/guides
Keep up the great work!
the help provided was spot on and I…
the help provided was spot on and I feel confident that my UI will be easier from now on because of the quick nice and knowledge-based direction I was given thank you
25 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Tiffany, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work :)
Fantastic!
Tina was very helpful in pointing me in the right direction and answering my queries effectively. Fantastic.
25 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Huda Osman, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!
The team is very competent and responsive
I was able to test the tools with good follow-up from the iSpring teams
21 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi BENSAHAILA, Thanks a lot for sharing your thoughts about iSpring products and service. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
I feel really great thankyou
I spring is very useful tools for our training contents create , but after My laptop change, I can't use that because account activation.
Tina's support is very fast and clear, I feel really great
thankyou
20 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Kei, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! In case you have any difficulties with iSpring Suite activation, here are the instructions on how to sign in to iSpring Suite: https://docs.ispringsolutions.com/ispring-suite/signing-in-to-ispring-suite-59867533.html
Keep up the great work!:)
Tina was my Tech Engineer and was…
Tina was my Tech Engineer and was absolutely FANTASTIC! She was very knowledgeable. Helped me identify the specific features of the ISpring Suite and the ISpring Market platform to help me sell my trainings to corporate clients. She provided links to key resources and helped me tease out what options I would have in working through the platform. It was quick, right on point and so nice to have timely information! Thanks Tina
13 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Toni, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. We are happy to have you on board and hope that you keep enjoying working with the products! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars
Keep up the great work!
Balvinder resolved all my queries with…
Balvinder resolved all my queries with patience. Liked the ispring support. Thanks a ton.
11 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Barun, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold a lot of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
Nice product and clear answer.
The quiz generator does what I want (for language teaching) very nicely. The customer service representative, Tina, answered my question clearly.
9 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Bill, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Keep up the great work!
Adecuadas contestaciones y en un tiempo…
Adecuadas contestaciones y en un tiempo muy rápido.
7 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Raúl, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Hope it keeps serving you well :)
Agent Kasey guided me to activate the…
Agent Kasey guided me to activate the account. she was patient and very responsive and had good technical knowledge.
her customer orientation is exceptional. I truly appreciate her support and customer orientation.
6 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Junaid Asrar, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
Great helpdesk/chat-help
The chat/helpdesk helped me right away. Problem fixed in no time.
1 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Hope this helps!
Great job
Fast responses, accurate assistance. An "out of my league" problem was solved very quickly.
24 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Jack, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work!
Audrey is an asset
Audrey is an asset. Give her a raise! She has virtually sold me the product.
23 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Vinay, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
iSpring Chat Response
Audrey responded quickly, answered all our questions clearly and set us the right path. Great service.
23 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Grant, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars
Keep up the great work!
They've clarified my doubts and…
They've clarified my doubts and scheduled a meeting with their staff.
22 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Alexander, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Antwoord van iSpring Solutions, Inc.
Hi Samuel Abdalla, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)
Quick, professional, friendly
20 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Crystal, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!
Prompt and accurate.
17 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Victor, Thanks a lot for posting your review here on Trustpilot. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Hope iSpring keeps serving you well
Marisa, You are simply awesome . Thanks a ton
The way Marisa guided me for my account sign in through steps was great. And liked the way to help at each step clearing my confusion on the spot. It was great getting such support. Felt very good. And to mention i was in very time deadline sceanrio and a quick help in terms of response had made me feel even more good. Thanks a ton:)
10 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Soumya, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!
iSpring Suite is a great authoring tool!
iSpring Suite is perfect for creating courses, quizzes, digital role playing, and screencasting. It will surely helps you minimize your works and will make your output wonderfully made. The staff is very accommodating as well, they will help you with your queries.
3 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Kaye Anne,
Thank you so much for reviewing iSpring here on Trustpilot! We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far.
Also, you're more than welcome to join our Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com/
Keep up the great work!
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