Thanks to Harshit for calmly listening to my issues and then addressing each one of them in a lucid way. His expertise was quite evident by the kinds of solutions he suggested. All my queries were ans... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I spoke to Matt regarding a UV filter for whole house system, Matt was very patient helpful and knowledgeable. I ordered what was needed and will be installing asap! Thanks Matt, you put the S in ser... Toon meer
iSpring SUPPORT is the BEST !!! I have been using iSpring for FIVE Years and NOT ONCE have I ever had to make a complaint. EVERY ONE of their Customer Support Team is a STAR !!!
Bedrijf heeft geantwoord
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,6
Uitstekend
369 reviews
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Support lady very professional
Support lady very professional, helpful and solved my issue.
15 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Allan, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Quick help.
They gave me step by step instructions on how to insert a quiz and interaction into a power point slide presentation.
13 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Alison, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Keep up the great work!
Very efficient response on chat box
Very quick response on chat box, resolve the issue efficiently, knew exactly what to do. Really pleased with their service.
11 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Gazala, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
very friendly and competent support.
very friendly and competent support.
unfortunately in English and not in German. but otherwise great!
5 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Steffi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. Also, we have lots of video tutorials and webinars that will help you get started: https://www.ispringlearn.de/ispring-suite/support Hope you'll find this information useful!
Very fast and quick help
4 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Kevin, Thank you for reviewing iSpring here on Trustpilot. We very much appreciate it. We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!
The agent was quite helpful.
The agent was quite helpful.
The chat window is worst. I had t minimize and then type. Or else it doesn't allow me to type.
23 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Sathwik, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Hope it keeps serving you well :)
Clear explanations.
22 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Lydie, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it greatly. Also, we have lots of video tutorials and webinars that will help you get started: https://www.ispringsolutions.com/support
Hope iSpring keeps serving you well :)
Reply my question immediately
19 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Ray, Thanks a lot for posting your review here on Trustpilot. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Keep up the great work!
Excellent product, excellent service
The support is excellent. Agent made a real effort to understand and help me solve the problem. Agents are patient and are willing to help you learn.
15 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Celia, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!:)
Kasey was extremely helpful.
Kasey was extremely helpful and answered my query very quickly and provided me with screen shots to guide me through. Excellent service.
16 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Mark, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)
Excellent turnaround
Excellent turnaround. All emails were responded to very quickly and always provided the solutions I was after.
8 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Mike, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. Keep up the great work!
Oscar from tech support was a big help…
Oscar from tech support was a big help for me. He explained specifically about my question. Thanks
11 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi 김다은, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)
Antwoord van iSpring Solutions, Inc.
Hi, Thank you for rating iSpring so highly, however, I noticed that you gave it only 4 out of 5 stars. Could you please get back to me with a little more details? Thanks a lot and keep up the great work! :)
Tina was extremely Knowledgeable
Tina was extremely Knowledgeable, I received all the information I was seeking.
1 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Jon, Thanks a lot for posting your review here on Trustpilot! We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work:)
A great provider and excellent customer…
A great provider and excellent customer service :) We use this software all the time!
29 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Sadie, Thank you for sharing your thoughts about iSpring here on Trustpilot. We appreciate it greatly. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Keep up the ggreat work!
QuizMaker is BRILLIANT
Not only have I found the QuizMaker software absolutely brilliant, totally customizeable and incredibly user friendly and powerful (unlike many I have come across) but the support is NEXT LEVEL. Well done. Wish I had found iSpring sooner.
29 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Graham, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s nice to hear that iSpring’s been working great for you so far. Hope it keeps serving you well :)
Awesome support team
Most company's sell good software but have terrible helpdesk. Ispring support team is very prompt and their guidance helps in resolving the problem fast. Thank you Mr Balvinder Dhadli for your assistance.
23 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work!
Tina was amazing she responses to all…
Tina was amazing she responses to all my questions professionally and very quickly. Thank you Tina for your help. I am still new and I do not know how to work with the app yet but I am very excited to try it out.
21 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it tons. We are happy to have you on board and hope that you will enjoy working with the product! Also we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Maybe this information can help you use our authoring tool for more cases :)
i am so happy my experience with you
18 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com Keep up the great work!:)
Technical Support is Amazing
Technical Support is Amazing. Tina on the Tech Support team at iSpring was extremely helpful and resolved my issues and went above and beyond to solve my problem. Their online chat/tech support is top notch. Never have to wait long for someone to help you and then you can be assured that the person who does help you knows what they are doing.
16 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service.We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope iSpring keeps serving you well :)
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