IVECO Reviews 80

IVECO / Dick Turpin
Both "Highway Robbers"
Don't buy a IVECO TRUCK they will rob you for every day you own it

Shocking customer service. My son is currently broken down on the side of the road in France because these useless imbeciles didn't do their job properly. They carried out an unsafe service, charged a fortune for it, and then deny it was their responsibility.
Even the Iveco center in France admits these morons are responsible; you can't make this stuff up.
I urge everyone to keep well away from these thieving clowns. I will be taking legal advice, and I will spend the rest of my life finding review sites and letting everyone know how bad these cretins really are.

Awful trucks.
Lack of power, tiring slow gear box.
Vehicles have low milage, but the lights on the dash keep coming up as if there is no tomorrow. Same Problem with same model (Stralis eev 460) in 2 different companys.
Finally they decided to get rid of em!!
You get what u pay for!

Le 20/06/2022, j'ai déposé une demande de certificat de conformité auprès du service homologation d'Iveco à Paris. On est le 16/08/2022 et je n'ai toujours rien eu. Je passe mon temps à appeler le service mais sans aucun résultat. Finalement je reçois un courrier de ce service et je me dis que c'est bon j'ai ce papier mais non le courrier me demande d'aller le chercher auprès d'un concessionnaire pas loin de chez moi, je ne présente chez le concessionnaire pour apprendre qu'ils n'ont rien eu et qu'ils vont envoyer un mail pour comprendre où est passer ce courrier et à qui a été envoyé !!! Et pourtant le courrier du service homologation indique mon certificat a été envoyé au chef d'atelier du concessionnaire, mais la secrétaire ne trouve rien sur son bureau et on ne peut pas le contacter car il est en vacances, il faut donc attendre son retour.
Ce qui est formidable chez Iveco est que ce certificat qui existe dans leur base de données, puisqu'il est établi lors la sortie d'usine du véhicule, vous est délivré pour un coût de 590 euros !!! Le même tarif pratiqué par Rolls-Royce !!

Bloody awful vehicle manufacturers to deal with not a clue don't bother the service is awful buy a Scania MAN back up puts Iveco to shame.

In the last year I've put 3 new Iveco Daily vans in to the company fleet, this decision is one I'll regret for a long long time! We would usually run a fleet of Mercedes vans along with a couple of VW T6.1's but long lead times forced us to look at alternative brands. On paper it appeared that the Iveco Daily with the 8 speed auto' box and a few other extra's would suit our requirements. The sales person assured us the latest model had moved on a long way in terms of reliability and they had sold hundreds without any reported issues. Shortly after placing the new vans in to service the problems began - all electrical and mainly AdBlue system related. We have had numerous breakdowns requiring recovery to Iveco service centers for replacement of sensors and wiring looms. To add insult Iveco attempted to charge us for the repairs stating the vans had been used off road (which is not the case) and therefore the issues were damage related, after several heated conversations and offering proof through vehicle tracking records, Iveco changed their mind and covered the cost under warranty. Due to continuing reliability issues, the supplying dealer agreed to carry out a detailed inspection of each van and resolve any issues that they found. When collecting one van from the dealer following inspection and replacement of defective parts (they had it for 2 days), it travelled less than 1 mile from the dealership before breaking down again and had to return for more new parts to be fitted. Dealer informs us that we are very unlucky as they have had no other customers experiencing these issues, yet the stories exchanged in the customer waiting area's confirm that this is clearly not the case. On the positive side I was able to cancel an order for the fourth Iveco Daily and a new Mercedes Sprinter arrives in May. This marks the beginning of an accelerated fleet replacement program, ensuring the Iveco Daily's are disposed of ASAP. I am told that you learn from your mistakes, the lesson here is an easy one - I'll never buy another Iveco again.

Never had so bad experience with mechanics and customer service in my life .I bought brand new new van from London dealership and in 20000 miles engine started shaking .Been 3 times for inspection and didn't fix it.
on the end they come with arguments some times engine have trembles and shaking .
Never mess with this people ,that will cost a lot of stress and losses.

Absolutely shocking from Iveco assist/customer service, trying to charge me £350 for a call out when the vehicle is under warranty!!! The EML was not on when they turned up. They said if I didn't pay TODAY i would be put on an Assist blacklist!! Just terrible & rude. Never experienced customer service like it!

Bought a new iveco daily tipper engine packed up 2000 miles was told engine needed a rebuild which parts were not available after kicking up was told i could have a replacement van. 8 weeks later after paying for own hire van eventually got some back but still out of pocket . Shocking customer service from iveco uk and dealership. No communication and lies told. Never again will use iveco

3 new Daily vans. All off the road more than on it. All needed replacement hi-matic gearboxes before 6 months old. Cruise control faults. Vosa investigating tow bar faults. Paint peeling, rust, electronic brakes keep seizing on requiring recovery, list is endless, shocking build quality.. Wow I wish I bought Mercedes. Iveco Daily's just an utter waste of money, and will cost you thousands. Badly built. Chassis bolts shearing off, Poor dealer backup. Really bad vans. We had one van replaced free after 18 months of hell over 100k miles. Brand new Replacement van even more problems.

The new daily 2020 came from the factory with defects, 8 times in service, almost a month spent in repairs, they don't know much about repairs, simple things fix weeks, standard in the Iveco brand or customer discrimination, questionable quality of the vehicle and service. Within 20 years i have not encountered such a bad service, the choice of Iveco was a bad choice.
Begin the purchase with Northern commercials in Irlam,after 7 times in service (Irlam)i inform head office in Turin,finally repairs was finish in brighouse,but simple repair take a week and vehicle wasnt finish (back in another 2 days).Fear.
Now (after 9 months)the vehicle after 12 visit (one months of repair without courtesy vehicle),electric hand brake is still not fixed,sat nav cannot be update (maps 2018),cruise control reach only to 88km/h (they said is normal???),some few issues from factory been solved (2 from 6).
Currently the case is brought to court,my business has big losses.
Iveco brand should review contract/franchise with *Northern Commercials*,it is an absolute scandal to deliver such a defective product to carry out a transport business,service level is 1 of 10,the staff is not trained well.
IVECO should have counted on the commercial market at the top, but it took a big step backwards.

Iveco Daily automatique full 13000km qualité de véhicule déplorable. Et service médiocre ont ma remplace 3pedale d accélérateur un gps du temps du moyen âge il faut attendre 5min arrive à destination pour confirmée que l ont et bien arrivé. La caméra et la radio et l heure s efface après plusieurs ouverture et fermeture de porte il faut 10min avant de faire manœuvre car la caméra de recul n ai pas actif 30jour d immobilisation pour réparation introuvable le service de l importateur et incapable en résumé Un dechet un véhicule et un service a 10balles