James Cargo Services Reviews 

They have been the most helpful in relocating our pet Oreo. Thank you for your service and bringing our dear one home. Will definitely recommend them to anyone looking for pet relocation services.

I cannot thank the JCS team enough for all of their help and patience throughout the entire process of importing my cat to the UK from Bermuda.

This was my first time moving my animals and had no idea what to expect. Of course I was very nervous about flying my cat in cargo. From the start of the process all the way through to collection, the JCS team were so incredibly pleasant and wonderful to communicate with. They provided constant updates throughout all stages of her travel which certainly helped ease my nerves!

The team are incredibly professional and compassionate which certainly helped to reassure me she was in the best of hands.

I cannot thank the JCS team enough for making this such a smooth and completely hassle-free process. I will certainly use JCS again when the time comes to relocate my other animals to the UK.

A special thank you to Lisa Daly in particular :)

JCS has a fantastic team I cannot recommend their service enough!

James Cargo were so incredible in helping me reunite with my kitty who had arrived from Cape Town after over 48hrs of travel! They went out of their way to make the whole process easy and enjoyable. So happy to have my little girl back with me now 😊🐱 thank you Georgina and everyone at James Cargo!

After making a mistake myself on import of coral I notified Danielle and her team of the issues I faced a required an agent to clear corals for me. This was handled in the most efficient and professional manner. I have the utmost confidence in Danielle and Alex to handle further business when required. Excellent communication too, always providing updates as and when. I could not ask for a better service.

James Cargo looked after our dog when he arrived after a long flight - they were reassuring and quick to communicate his arrival and wellbeing. They obviously love animals and looked after our precious pet well. Thank you!

Thanks very much to Alex and the team at James Cargo for their prompt, helpful and friendly communication. I was updated regularly about my cat’s arrival and clearance at Heathrow, and felt relieved and supported throughout the process. Highly recommended.

Lisa and Alex kept contact with us every step of our dog’s journey from NZ to Heathrow. I have never had such good communications from a company. They completely understood our anxiety and did their best to alleviate it. I would have no hesitation in recommending this company or of using them again. HARC were great too

Thanks to Georgina and her team for the seamless transporting of my pet cats from their arrival at Manchester airport to our doorstep on the Isle of Man. We got regular updates and it seems the cats got regular food! Excellent job thank you

We have used James to fly our dog to Sweden twice and trust them completely. They are on-the-ball, communicative and understanding and, most importantly, incredibly professional. It is a huge wrench handing your pet over for an international journey, but with James we do so with total confidence. We are particularly grateful to Rachel who has always gone above and beyond to help to make our dog's journey as smooth and happy as possible.

JCS are the best at bringing pets over to the uk from anywhere in the world. I had a lovely experience with them, hassle free they dealt with everything so I didn’t have to and bought my cat safely to London for me. Very helpful and a lovely team. So glad I used them. I’m an ever so thankful to them all. Would defo recommend JCS. I now have my cat with me at home ❤️❤️

Today, my dog travel from Turkey to UK. As soon as I landed, I called the james cargo and Zoe helped me, answered all of my questions. She called me every hour and kept me updated. Glad to work with this company. Carrying my dog was stressful process but being informed in every step helped me calm down. Thank you Zoe.

Excellent service and support provided by the team.
From the very point of landing, we got regular phone and email updates.
The collection process was very simple and not much a wait.

Thanks team for a wonderful asssitance and support.

They provided continous updates from the moment we landed and have been very quick to respond to any questions throughout. Thanks!

JCS se encargó de recibir a mi gatita que venía desde Buenos Aires con muy poco tiempo de antelación. Gracias a ellos por su ayuda , los recomiendo al 100%. Estaré siempre agradecida.

The company went above and beyond in making sure our pets were delivered to us safe and sound. Specifically Danielle Young kept us fully appraised of all updates and ensured transparency in the whole process. Would strongly recommend and would 100% use this company again.

Danielle is one of the nicest ladies I have ever had the pleasure of working with. I had an issue with the paperwork from the country of origin and it was an extremely stressful 12 hours but Danielle somehow made it all okay. Our pets Milo and Cody are safe with us and we are very happy. I will never forget the kindness and support we have received with the relocation. Thank you SO much!

The team at JCS were very helpful and ensured that my dog, Loki's, clearance at Gatwick was swift and stress-free. I was kept in the know at all stages of his travel and their professionalism and compassion assured me that Loki was in the best hands! Would definitely recommend!

We recently utilized James Cargo Services to bring our beloved cat back into our lives after a two-year separation. The entire process was exceptionally smooth and stress-free. The team demonstrated genuine care and attention to detail, ensuring our furry friend's comfort throughout the journey. Our reunion with our cat was heartwarming, and we credit the professionalism and expertise of Alex and team for making this transition seamless. Highly recommended for anyone seeking a reliable and compassionate pet transport service.

Moving our family dog to the UK was such a pleasure, thanks to James Cargo Services. The Admin and stress was taken away, thanks to their professionalism and care. Thank you so much.

This was our 9-year old Shih-Tzu’s first plane ride as well as flying cargo and alone. I was very nervous and did not know what to expect. JCS was up front about costs, the customs process at HARC, and even was able to offer delivery when my husband came down with a cold. JCS staff were in constant communication and I was able to dial down my anxiety. They truly care about the animals and their owners. The whole experience was streamlined. Very happy with their services.