Jamesfrew Reviews 

Engineer who came to property,was efficient, knowledgeable and friendly.

Job well done Came in time. Good contact no mess very very friendly polite technician Alec?

Guy came early and on time very easy to talk to very good at his job very tidy and efficient very happy with the service James Frew provides

I have been a customer of Gas Sure for many years, and their service has been consistently exceptional.

From the professionalism of the office team to the skill and courtesy of the engineers, their communication and commitment to excellence are second to none.

Every member of staff is unfailingly polite and always willing to go above and beyond to ensure that every job is completed to the highest possible standard.

Very pleasant engineer who carried out the service

Annual boiler service no hassle engineers were professional and friendly

William attended my property today. Professional & informative from the offset. Completed the job without issue.

Really good service - plenty of notice of visit and reminders and turned up when arranged. Just what you want.

Engineer, Cameron, phoned before to check i was in and to give me an estimated time of arrival. When he arrived he was polite and friendly and completed the job with no issues. I appriciated the phone call before hand as i knew what time to expect him.

Engineers very polite and friendly.

The engineer was very efficient and came in the allocated time slot.

2nd attempt at getting boiler serviced as first day I waited in no one turned up

Arrived on time, do a great job including emergency call out, very courteous staff...What more do you need.

I've been with this company for years, their service and customer service is usually first rate.

The visit was most satisfactory.
Engineer helped with the problem we had with our
Timer.

Generally at the beginning of job the engineer identified various obstacles but quickly worked out alternative solutions which was encouraging.
Throughout the day the whole team didn't let up and really worked well to get the job done.

Reliable company and workers very pleasant

I had a two-day job to remove my old back boiler and install a new combi boiler in a new location, along with eight new radiators and one radiator being relocated.

Carrick, Neil, Willie and Ross all attended, and they did an amazing job. We are really happy with all the work they carried out. They were professional, friendly and kept us informed throughout the whole installation. They explained what they were doing, showed us how to use the new boiler, and made sure everything was clear before they left.

They were also very considerate of my pets and understanding when I needed to move them between rooms to help keep them calm, which I really appreciated as it can be quite stressful for them.

The whole process was simple and straightforward from start to finish. I would definitely recommend James Frew to anyone looking for a new boiler installation. 10/10 service!