John Clark Motor Group Reviews 

13.917
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Audi buying made simple! Everything done swiftly and efficiently by Hamish. Nothing was too much trouble. Friendly and approachable, made extra effort to make the sale when I was being pulled elsewher... Toon meer

Beoordeeld met 5 van de 5 sterren

Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Toon meer

Beoordeeld met 5 van de 5 sterren

The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Bought a used Kia Niro late August 2026. Pros Keylan was very helpful. Answered questions, sent me a video etc. He arranged test drive and handover. Agreed a good trade in deal. Love... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoreparatie en -onderhoud
  5. Autoservice
  6. Motorzaak
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Geschreven door het bedrijf

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(13.917)

2.013 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First class

Brilliant service provided throughout the process of buying a car! A special shoutout to Aidan who honestly was the best salesperson I’ve ever dealt with! Professional, knowledgeable and extremely paient

1 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Pamela! We're pleased to hear that you received brilliant service throughout your car buying process and that Aidan stood out as the best salesperson you've ever dealt with. We look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Stuart King was excellent in all…

Stuart King was excellent in all aspects of the purchase. There was no hard sell and we were able to consider the decision without any external pressures.

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for leaving us your feedback Linsday! We're happy to hear that Stuart provided excellent service without any hard sell, allowing you to make a decision with ease. Your feedback makes for a happy read and we look forward to welcoming you back in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Great experience at BYD Aberdeen

I had a really positive experience with BYD Aberdeen. From the beginning, the whole process was smooth, professional and stress-free.

A special thank you to Rorie, who was very helpful, friendly and always happy to answer my questions. His communication was excellent and he made the whole buying process much easier.

I would also like to thank his manager for the professional and customer-focused approach. It was clear that the team genuinely cared about providing a good experience.

I’m very happy with my new car and would definitely recommend BYD Aberdeen to anyone looking for a friendly, professional and reliable dealership. Great customer service from start to finish!

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for leaving us your review Artur! We're pleased to hear that your experience with BYD Aberdeen was smooth, professional, and stress-free. Rorie and the team truly appreciate your kind words about their approach and excellent communication and we look forward to supporting you with quality service in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

David engaged with us very well

David engaged with us very well, and was very helpful. We had been to several garages previously as this was our first EV purchase. We were pleased that there were no hidden charges and made the purchase on our first visit.
The handover went well and David fully explained all aspects of the vehicle. He is a great asset to the group.

2 oktober 2026
Beoordeeld met 4 van de 5 sterren

Second hand 5 series purchase

I recently bought a second hand 5 series. Daniel Moates was very helpful providing a video and holding the car for me until I got back from holiday. The car was ready for me when I arrived and Daniel also helped with my private plate.

Unfortunately when I got home, I found the car had 5000 miles more than advertised. However on raising the issue John Clark resolved the difference quickly and effectively by agreeing to compensate me for the difference. This was much appreciated. But for this it would have been a 5 rating for my dealing with Daniel and the garage.

25 september 2026
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Antwoord van John Clark Motor Group

Thank you for your kind words, Robin. We're happy to hear that Daniel provided you with helpful service and support during your purchase. We sincerely apologise for the discrepancy in mileage but are glad that John was able to resolve it quickly and effectively. We appreciate your understanding and hope to welcome you back soon for a truly five-star experience!

Lesley

Beoordeeld met 5 van de 5 sterren

A very straightforward and professional…

A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the car handover. He then spent an hour explaining the new iDrive. He is a credit to John Clark Motor Group and made what can be a stressful experience very enjoyable. Highly recommended.

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you Simon! we appreciate you taking the time to leave us your for your wonderful review! We're thrilled to hear that your experience with Lee was so seamless and professional. His dedication to providing customer-centric support truly reflects our commitment to quality service, and we appreciate your high recommendation!

Lesley

Beoordeeld met 5 van de 5 sterren

Excellent service as always from Tony…

Excellent service as always from Tony Bourne & his team at Aberdeen Audi, they make everything easy to understand throughout the whole new car procees.

This is my 5th car from them & I would recommend them without question !

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for leaving us your feedback Duncan!

We're pleased to hear that you found our service excellent and that Tony Bourne and the team made the new car process easy to understand. Your trust in us for your fifth car means a lot and we look forward to continuing to provide you with reliable and customer-centric support in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Very helpful sales team

Stuart was very friendly and helpful. Very knowledgeable and arranged pur have and pick up of car very well

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Alexander! We're pleased to hear that Stuart provided friendly and helpful service while demonstrating his knowledge and ensuring a smooth car pick-up and drop-off. Your feedback is invaluable to us and we look forward to welcoming you back for more quality service in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Beautiful car, amazing service

Absolutely in love with my new car! The customer service provided by Jenna was incredible, she was so patient in explaining all the cars features to me and answering all of my questions. She made sure I was comfortable every step of the way. I could not recommend highly enough.

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you so much for your kind review, Lana! We're pleased to hear that you are absolutely in love with your new car and that Jenna provided you with incredible customer service. Your trust in our team and your kind words about our support and service mean the world to us, and we look forward to assisting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Good price and excellent service

Price was good and Scott, the sales person I dealt with was excellent, including checking everything was OK after I had purchased the car. Would happily buy another car from John Clark Renault in Aberdeen

25 september 2026
Review zonder uitnodiging
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Peter! We're happy to hear that you found our prices good and that Scott provided you with excellent service. Your trust in us means a lot and we look forward to supporting you again at John Clark Renault in Aberdeen!

Lesley

Beoordeeld met 5 van de 5 sterren

Its all about the service

Its all about the service! This is the 4th BMW I have bought from John Clark and my 10th overall. I drive 380 mile round trip to do business with John Clark because the service is so much better. It is personal friendly and always helpful. Most of all the service is fair! They have always been fair to me on price part exchange and any extras needed. Don't change guys!

2 oktober 2026
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Antwoord van John Clark Motor Group

Dominic, thank you for your review! We're pleased to hear that you value our customer-centric service and find our team to be personal, friendly and trustworthy. Your loyalty means the world to us, and we look forward to supporting you with your next BMW purchase!

Lesley

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I found exactly what I was looking for on the Aberdeen Audi website and from that moment on the buying experience was stress free. All questions were answered thoroughly and no hard sell tactics. The friendly customer service is one reason why I am happy to return for my next purchase

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your positive feedback Neil! We're pleased to hear that you found exactly what you were looking for on our website and that your buying experience was stress free. Your kind words about our friendly customer service and commitment to honesty and reliability mean a lot to us and we look forward to supporting you on your next purchase!

Lesley

Beoordeeld met 5 van de 5 sterren

Very Helpful

2 oktober 2026
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Antwoord van John Clark Motor Group

Thanks Rose! we appreciate you leaving us your five stars are we are happy to hear you had a helpful experience with us at Volkswagen

Lesley

Beoordeeld met 5 van de 5 sterren

Another car great experience

Calvin was great, great deal, nipped in to see & bought that day always good at Audi Aberdeen

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for leaving us your feedback Kevin! We're happy to hear that Calvin provided you with great service and that you found a great deal at Audi Aberdeen. We appreciate your trust in us and look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Highly recommend CUPRA Aberdeen

Just bought a new CUPRA Terramar. Chris and Thor were brilliant! They listened to what I wanted, answered the many questions I had in full, and from start to finish were extremely helpful. They provided me with so much information about the car itself, the finance package, PX and the aftercare.

Collection was made so easy and arranged at a time to suit me. They went through the exterior, interior of the car, the driver settings and helped set up the app and driver profile — the lot!

I would absolutely recommend CUPRA Aberdeen (and an Terramar) and if you’re dealing with Thor and Chris, you can be sure you’ll leave satisfied. Great service from start to finish!

2 oktober 2026
Beoordeeld met 5 van de 5 sterren

Daughters 1st car

Daughters 1st car

It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process special

30 september 2026
Beoordeeld met 5 van de 5 sterren

Amazing service

The team at John Clark Mini really look after you from start to finish of buying a car. Their attention detail is second to none.
Knowledgeable and friendly throughout. I would highly recommend them to anyone and the cars are brilliant.

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Philip! We're pleased to hear that our attention to detail made your car buying experience so positive. Your recommendation means a lot to us and we look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

This is our seventh BMW from John Clark Tayside.

This is our seventh BMW from John Clark BMW Tayside, and on every occasion, including aftercare service, we have been treated like royalty. The entire Team at John Clark BMW Tayside simply can not do enough for you, whether it's buying a new car, getting a service, or having some maintenance carried out.

I must make special mention of the highly helpful professionalism of Glenn MacIntosh, who is always there to call upon for a bit of support, and for the immediate engagement of Cat at reception, who greets you with a smile every time you walk through the front door.

Regardless of how the day is going for the team at BMW Tayside, they always go above and beyond to make your day go that little bit easier, if not that little bit more special.

No, I don't work for BMW Tayside; I just know when the Leadership Team have got it right....! and I enjoy "shopping" there!

2 oktober 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Derek! We're pleased to hear that you felt treated like royalty during your visits to John Clark BMW Tayside. Your kind words about Glenn and Cat truly highlight our commitment to our customers and we appreciate your trust in our team for quality service and support. We look forward to welcoming you back for your next BMW experience!

Lesley

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