Junkwize Reviews 

1.776
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Genuinely one of the best waste collection services you could possibly hope to find in the UK. To echo many other similar reviews; -the booking process is smooth -the communication is swift... Toon meer

Beoordeeld met 5 van de 5 sterren

What an absolute pleasure this company was!! I work in events so we work with loads of courier companies, disposal companies, etc and I just was so impressed by this team. Lorenzo was fabulous to comm... Toon meer

Beoordeeld met 5 van de 5 sterren

Friendly team who turned up at the agreed time and took away everything as agreed. Booking process very easy and flawless. I've used them several times and each has been a great experience.

Beoordeeld met 5 van de 5 sterren

Great service, came the same day that I emailed. Two lovely guys no complaints even after having to walk up and down 3 flights of stairs with heavy furniture and also the pricing was a good bit cheape... Toon meer

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf
  2. ook in
  3. Huisopruimingsdienst
  4. Schroothandelaar
  5. Vastgoedonderhouder
  6. Vuilnisbelt
  7. Vuilnisophaaldienst

Geschreven door het bedrijf

Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.776)

148 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic Service

Fantastic service from start to finish. Friendly staff, quick responses, and a great price. Highly recommend!

18 juni 2026
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Antwoord van Junkwize

Dear Customer,

Thank you for your wonderful 5-star review!

We're really pleased to hear you had a fantastic experience from start to finish. It's great to know you were happy with our friendly team, quick responses, and competitive pricing.

Thank you for recommending Junkwize. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Quick and easy

23 juni 2026
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Antwoord van Junkwize

Dear Carmel,

Thank you for your 5-star review!

We're really pleased to hear you found our service quick and easy. Your feedback is much appreciated.

Thank you for choosing Junkwize, and we look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 4 van de 5 sterren

SImple and straightforward in terms of…

SImple and straightforward in terms of booking. The driver was very punctual and polite and customer service is top notch. The customer services staff are very professional. They let me knew 15 minutes in advance when the driver was coming. My only issue is that the price was a little bit steep for one small fridge hence the 4 stars.

All the same, I would not hesitate to use Junkwize again. I will just ensure I do a good sorting out to ensure there's loads of rubbish for them to take to justify the price.

18 juni 2026
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Antwoord van Junkwize

Dear Sarah,

Thank you for your 4-star review and for taking the time to share your experience.

We're delighted to hear that you found the booking process simple, our driver punctual and polite, and our customer service team professional and helpful. It's great to know that our updates and communication made a positive difference.

We also appreciate your feedback about our pricing. We understand your point, and while our prices may seem a little higher for smaller collections, they are competitive and reflect the professional, reliable service we provide from booking through to responsible disposal.

Thank you again for choosing Junkwize. We really appreciate your recommendation and look forward to helping you again when you have more items to clear!

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Collection and communication excellent

Collection was punctual in allocated time slot. Communication over WhatsApp for booking seamless. Collection was carefully removed without disturbance to neighbours or damage to the property. Friendly and courteous member of the team handled collection. This is 2nd time use.

17 juni 2026
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Antwoord van Junkwize

Dear Customer,

Thank you for your 5-star review and for being a returning customer!

We're really pleased to hear that you were happy with the punctual collection, smooth WhatsApp communication, and careful removal of items. It's especially great to know our team worked respectfully and professionally, ensuring no disturbance or damage during the visit.

We truly appreciate your continued trust in Junkwize and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Junkwize

Dear VBryan,

Thank you for your 5-star review!

We're really pleased to hear you were happy with our prompt and efficient service. Your feedback is much appreciated.

Thank you for choosing Junkwize, and we look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Have used them 4 times over the years

Have used them 4 times over the years. Excellent service and communication. Fair price. Always polite and helpful. Highly recommend

11 juni 2026
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Antwoord van Junkwize

Thank you for your continued support, Peter.

It means a great deal to us that you have chosen Junkwize on multiple occasions over the years. We are delighted to hear that you found our service, communication and pricing to be consistently high standards.

Your recommendation is greatly appreciated and will be shared with the team, who always strive to provide a professional, friendly and reliable service.

We look forward to assisting you again in the future.

Kind regards,
Junkwize

Beoordeeld met 2 van de 5 sterren

Expensive, unfriendly and unhelpful

Your pricing is complicated and could be simpler. I had to make quite few phone calls to understand and then when the bill came i felt it was alot for what i received. The 3 guys that came … 2 seemed very inexperienced and none friendly or approachable. No floor sheets were brought and i was not told i needed to provide floor protection. The stairwell was left with dust from the bags on the stairwell which i had to clean. A suspected slab of asbestos was discovered and work was stopped. I think it could have been handled better. The guys just stopped, i didn’t know why until the office called. My overall impression was of a rather unfriendly, unsupportive and money grabbing company.

2 juni 2026
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Antwoord van Junkwize

Dear Nigel,

Thank you for your review.

We are disappointed to read your comments and do not recognise your description of our company, our staff or the events that took place during your booking.

Our pricing and scope of works were discussed prior to the booking, and our rates are also published on our website. The charges applied were not for a completed clearance, but for the attendance, labour and work undertaken before the job had to be stopped.

During the clearance, our team identified a material suspected of containing asbestos. As a company, we take health and safety extremely seriously. All of our operatives receive regular asbestos awareness training to help them identify potential risks and work safely in older properties. The team that attended your property has more than 13 years of combined service with Junkwize and followed the correct procedures throughout.

When the suspected asbestos-containing material was identified, work was stopped immediately. This was done in accordance with our legal obligations, our training and industry best practice. Properties of this age can contain asbestos-containing materials and, where there is any suspicion that asbestos may be present, work must cease until the material has been properly assessed.

Our office contacted you as soon as possible to explain the situation and discuss the available options, including arranging for professional asbestos testing and removal if required, and returning to complete the works once the area had been declared safe.

The decision to stop work was made solely to protect the safety of our staff, our customers and anyone else present at the property. We make no apology for following the correct health and safety procedures where asbestos is suspected.

We reject any suggestion that work was stopped for reasons other than compliance with our legal and safety obligations. We also hold photographs and records from the visit which support both the work undertaken and the decisions made on site.

While we appreciate that you were frustrated that the clearance could not be completed on the day, we stand fully behind the actions of our staff. Health and safety will always take priority, and we will always choose to pause a job rather than place anyone at unnecessary risk.

Kind regards,
The Junkwize team

Beoordeeld met 4 van de 5 sterren

Went smoothly

Easy to book, smooth pick up, no problems. I have little to compare the price on, but it seemed reasonable.

9 juni 2026
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Antwoord van Junkwize

Thank you for your review.

We're pleased to hear that you found the booking process straightforward and that the collection went smoothly with no issues. Providing a reliable, hassle-free service is exactly what we aim for.

We're also glad you felt our pricing was reasonable. Of course, we'd have loved to earn that fifth star, so if there's anything we could have done even better, we'd be delighted to hear your feedback.

Thank you again for choosing Junkwize, and we hope to assist you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Seamless

Seamless - really quick to respond and next day pick up :)

1 juni 2026
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Antwoord van Junkwize

Thank you for your lovely review, Rose.

We're delighted to hear that you found the process seamless and that our team was able to respond quickly and arrange a next-day collection for you. Providing a fast, efficient and reliable service is something we take great pride in.

Thank you for choosing Junkwize, and we hope to be able to assist you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Easy to arrange the pick up

Easy to arrange the pick up: helpful; gave an estimate; came on time as arranged; let me know more exactly as they were coming; cleared the waste quickly; friendly team

8 juni 2026
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Antwoord van Junkwize

Thank you for your wonderful review, Rachel.

We're delighted to hear that you found the whole process easy to arrange and that our team kept you informed throughout. Providing clear communication, arriving when promised, and completing collections efficiently are all things we work hard to deliver.

It's also great to hear that you found the team friendly and helpful. We'll be sure to pass your comments on to them.

Thank you for choosing Junkwize, and we look forward to assisting you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, timely, communicated well. Recommended.

28 mei 2026
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Antwoord van Junkwize

Thank you for your review.

We're delighted to hear that you were happy with the service and that our team delivered a timely collection while keeping you well informed throughout the process.

Thank you for your recommendation. It means a great deal to us and is greatly appreciated by the whole team.

Kind regards,

The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and reasonable quote

We booked Junkwize based on previous reviews and found them to be reasonably priced, incredibly fast with their response and quote, not pushy at all and above all else their customer service including that of their drivers is first class. We will definitely use them again and recommend to friends.

4 juni 2026
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Antwoord van Junkwize

Thank you for your fantastic review, Angi.

We're delighted that you chose Junkwize based on our previous customer reviews and even more pleased that we lived up to your expectations. It's great to hear that you found our pricing reasonable, our response times quick, and our approach helpful without any pressure.

We're especially grateful for your comments about our customer service and collection team. We take great pride in providing a professional and friendly service from first enquiry through to collection, so it's wonderful to know that this stood out to you.

Thank you for your recommendation and for taking the time to share your experience. We look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Junkwize

Thank you for your review.

We're delighted to hear that you found our service fast and reliable. Providing an efficient and dependable service is exactly what we strive for, so it's great to know we delivered on that for you.

We appreciate your feedback and thank you for choosing Junkwize. We hope to assist you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, honest quote - good price.

Ordered on Monday - all collected on Tuesday. Helpful and cheerful staff doing the collecting.

Recommended

2 juni 2026
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Antwoord van Junkwize

Thank you for your fantastic review, Steve.

We're delighted to hear that you were happy with our service, pricing and turnaround time. Providing honest quotations, fair pricing and a prompt collection service is exactly what we strive for.

It's also great to hear that our collection team left such a positive impression. We'll be sure to pass your kind comments on to them.

Thank you for your recommendation and for choosing Junkwize. We look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Everything went smoothly

Everything went smoothly. Booked them and they arrived super quickly. Reasonable prices as well. Would recommend!

1 juni 2026
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Antwoord van Junkwize

Thank you for your review, E Locati.

We're really pleased to hear that everything went smoothly and that you were happy with how quickly we were able to arrange and complete your collection. It's great to know you found our pricing reasonable as well.

Thank you for your recommendation and for choosing Junkwize. We look forward to helping you again in the future.

Kind regards,

The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Good Service

Driver arrived and collected items and left within 10 minutes. Very pleased with the service. Would recommend this company.

26 mei 2026
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Antwoord van Junkwize

Thank you for your review, Shirley.

We're pleased to hear that the collection was completed quickly and efficiently and that you were very happy with the service provided. Our team always aims to work promptly while keeping disruption to a minimum, so it's great to know this reflected in your experience.

Thank you for your recommendation and for choosing Junkwize. We look forward to assisting you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

These guys are brilliant

These guys are brilliant. They were delayed due to a big traffic accident, (not them), well beyond 6pm, but still came to do the job on the day requested. And great communication
Thank you

21 mei 2026
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Antwoord van Junkwize

Thank you for your review, Russell.

We're really pleased to hear that you were happy with the service and communication throughout your booking. While delays can sometimes occur due to factors outside our control, we always aim to keep customers informed and complete jobs on the scheduled day wherever possible.

It's great to know the team still attended and completed the job as requested despite the disruption.

Thank you for choosing Junkwize, and we appreciate your kind feedback.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

Junkwize provide an excellent service

Junkwize provide an excellent service. I will be using their service again and the pricing is very reasonable.

20 mei 2026
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Antwoord van Junkwize

Thank you for your review, John.

We're pleased to hear that you were happy with our service and found our pricing to be very reasonable. It's great to know you would use us again — that’s exactly the standard we aim to deliver.

We really appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

I can't say enough how great the team…

I can't say enough how great the team that cleared are garage was. They were so polite and friendly and so efficient. The garage was spotless when they were done! I think they even sweeped it after.

14 mei 2026
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Antwoord van Junkwize

Thank you for your review, Jennifer.

We're delighted to hear how pleased you were with the team and the garage clearance. It's great to know they were polite, friendly, and worked efficiently, and we’ll certainly pass your kind comments on to them.

We’re also glad you were happy with the finished result and attention to detail.

Thank you for choosing Junkwize, and we appreciate you taking the time to share your experience.

Kind regards,
The Junkwize Team

Beoordeeld met 5 van de 5 sterren

The italian guy who came to collect all…

The italian guy who came to collect all my stuff was fantastic. Very nice indeed.

11 mei 2026
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Antwoord van Junkwize

Thank you for your review, Maria.

We're really pleased to hear that you were happy with the collection and that our team member made such a positive impression. We’ll be sure to pass your kind feedback on to the team.

Thank you for choosing Junkwize and for taking the time to share your experience.

Kind regards,
The Junkwize Team

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