JUST EAT Ireland Reviews 

supplying an excellent service of takeaway, never had a problem with them

Delivery always on time

Awful customer service. Really awful. In all the years I've used them I've only had 2 issues both fault of the restaurants. This time around they're refusing to refund me for food not delivered. For ONE mistake of not changing my address in 13 years I've used them.
Also please avoid buying from Okee Chinese in Dundrum. Absolutely awful customer service. Was a regular will never ever buy from them again. They don't know what customer service is. Will file a charge back. Will see if I can switch to Uber eats or deliveroo.

Very easy to order

Ordered a meal through Just Eat and it never arrived, yet the app marked it as delivered.

I contacted customer support straight away, but was told they wouldn’t issue a refund because their system shows the order as delivered. There was no attempt to investigate further, no proof of delivery provided, and no real support offered.

So I’ve paid for food I never received, and the responsibility has been completely dismissed.

Really disappointing experience. I won’t be using this service again, and I’d advise others to be cautious—if something goes wrong, you may be left out of pocket with no resolution.

Very easy to use and you can see everything available to you in your area

Given a gift card of €50 from a colleague. Voucher number didn’t work. I wasn’t working for the company anymore so didn’t have access to the e-mail. I e-mailed customer service plenty of times with no resolution - so that’s €50 of my colleagues money wasted. I told her to never buy just eat vouchers again.

Placed an order via just eats and didnt get my food. Driver says she cant find the house but I can see on the map she just past me. Then after 1 hour and a half says its delivered when it wasn't. I see on the map the delivery driver was parked in a lidl parking lot probably eating the food I didnt get. Ask just eats to get a refund only for them to say sorry we can't provide a refund because the food already left the restaurant and offers a €5 off my nect order. Disgusting, Like its my fault the delivery driver can't use a GPS and find my house which is the basis of a delivery service. Absolutely appalling. We'll done just eats for employing a thief.

Straight off the plane and onto a bike. Supermacs would not take responsibility for the f-up either. No one to talk to on a phone to voice your complaint. Order was never received or located. Please refrain from using these services.

took them over an hour to respond, looking forward to food after long shift and never got the food or a refund this is ridiculous

I ordered my food with a drone waited 1 hour of my life and they canceled my order. Guy gave me 5 euros and shushed me . Never get from just eat. Taking the fuvking piss

Food marked as delivered after being very delayed, but was not delivered at all. Took more time and effort to get a refund as they make it very hard to get in touch. What a terrible company! I absolutely hate Just Ea. Their service is so bad it borders on a scam.

Pizza was half cooked,

Owing to a glitch on the just eat app I was charged three times for the same order apache pizza after complaining was told it would be rectified as yet nothing has been done I feel very let down by both just eat and apache pizza both of which I used regularly but will not be using either again

Customer service is very bad, no help from them

The driver got my address wrong and rather than confirming my order they just left it on some random persons front door and marked it as complete. There was no attempt to contact me about the issue. The website was so clunkly that it made it really difficult to report the issue as well

Just eat delivery service is a disgrace. For two nights in a row now we haven't had our food delivered. The attitude of the delivery driver was a disgrace. He said he texted and rang my number, and he did neither. God only knows where my food is. Then when we got on to customer service, while they were helpful enough they could only give credit note so I didn't even get my money back and I'll have to order from them again. I certainly would not recommend their service.

The app is quick and easy to use for take away services in the area you are in. I would recommend it to all.

I will to step back from this app, they will charge you without your bank details and now I tried to dispute an order that their driver didn't deliver and they said they can't help me.
I will have to dispute the charge with the bank now.
I will not use the app anymore.