Keepitpersonal Reviews 696

I ordered an engraved beer glass for a gift and I’m really pleased on how it looks. Presentation is excellent. I’d definitely recommend keepitpersonal for personal gifts.

Amazing service from start to finish!
I ordered an personalised engraved glass and also a photo mug and coaster set for my sister's 40th Birthday.
The items were were dispatched and delivered promptly, well packaged and were of high quality.
The coaster was missed off the delivery, but this was sorted really quickly by Emma and sent out for delivery the next day! Thank you!
I am really impressed and will definitely be ordering again soon.

Ordered personalised champagne glasses for my son’s wedding, amazing quality and arrived very well packaged and very quick.
Will be using this company again 100%

PLEASE READ THIS....this company are miles better than any online company before. I ordered one of their personalised glasses and made a mistake of ordering 2 of the same glass, they knew I had made a mistake and took time to contact me to confirm my order. Then their customer service was outstanding, corrected my mistake and I received the glass the next day, fabulous quality, fantastic price and wonderful customer experience. I would like to thank them so much.

Really good quality Cheeseboard engraved beautifully. Arrived in pristine condition well wrapped. Bought for a gift .Tried to add photo but would'nt let me.

Ordered a phto frame and bride and groom glasses with savorski crystals
Both are really beautiful
Came within 2 days
Excellent company

Really impressed with a custom made personalised glass. Was a great price. Ordered and delivered within 24 hours. Will be using this company again!

Great personalised products and fast delivery

Ordered a personalised photo frame for a wedding gift, ordered satin presentation box to go with it, received photo frame but no box (£5.99) emailed and was told they don’t do the box in this size!! WHY TAKE THE MONEY THEN?? Obviously now have to wait for refund (7days) had notification today refund for £5.09?? Very strange way of doing business! Have been using this company for quite a few years, will now have to rethink my options

Gifts fine, you pay for gift wrap and get it in a crap box, not just gift wrap either i paid £7 for a better gift wrap, and it’s came in bubble wrap absolutely awful

I wanted a tee shirt printing with a mortif and lettering. It was a fun tee for my son. I requested next day delivery and I got it. Exceptional service 👏 👌
The tee is top quality at a great price. It's perfect in every way. Exellent ommunication throughout . I will be back. Thank you 😃

Stocked exactly the product I was hoping to find. Appreciate the extremely quick turnaround of 4 days from order to delivery, especially right before Christmas, as this was a last-minute present. Arrived in perfect condition with lovely engraving and great gift wrapping. Will be a returning customer!

I love my item. Was delivered on time! The customer service is brilliant, they responded to my email so quick and everything was sorted on time!
Thanks.

Haven't recieved my order. Been emailing for over a week with no response.

Item ordered at the end of November, was told on the 6th of December it was on the way, still not received it and communication is non existent. Now don't have a Christmas gift I promised I would get.

Great items. The item didn’t arrive when Royal Mail said it would but the company was so helpful. Would definitely recommend

Absolutely brilliant. I can't recommend them enough. Their customer service is brilliant. I emailed them to ask if they could turnaround a personalised gift urgently for Xmas! They responded immediately and It arrived the very next day! The gift, a personalised beer glass was perfect, great quality and came in a lovely box which I think I paid a tiny bit more for but was well worth it. Very happy indeed!

Fast delivery. Ordered Christmas sacks for dogs with photos on. Didn’t expect great quality for price, but they are fantastic quality. Absolutely thrilled with them. Definitely will be ordering again.

Absolutely fantastic customer service from Keep It Personal! ☺️ I emailed them and they expedited my order resulting in it arriving 3 days before the first expected delivery date! What amazing customer service, with the item being excellently well made, packaged and securely delivered. 10/10.. Absolutely recommended! 😍👏

Ordered two baubles with identical pictures. One was blurry, the other perfect. Got in touch with the company late Sunday afternoon, they replied almost instantly (must have been within 5 minutes) apologising and saying they will have another sent to be delivered on the Tuesday. Well by midday on Monday it had already arrived. I don't even know how its possible that they managed to get it turned around this quickly, especially as this was on 17th December so a time when deliveries can be delayed too. Thank you so much, will definitely use them in future. Outstanding customer service and product as expected!

Absolutely fantastic!!!!

The most friendly, prompt and professional company I’ve ever had the pleasure of dealing with. I ordered a gift for a friend of mine and I unfortunately uploaded the wrong logo for engraving. I emailed to ask if I could change the logo. Which they quickly responded asking me to send the correct logo over, not only did they go the extra mile put my order on hold until the correct logo was sent through. The correct logo was the wrong format and they converted it for me saving me time and hassle. 10/10 all round brilliant service!