Key Conveyancing Solicitors  Reviews 

Extremely professional service and I can’t recommend highly enough! Thank you to the team for all your help! A huge shoutout to Fahad who supported us the whole way through!

As a first time buyer I didn't no the process of buying a house and Charlotte was very understanding and helpful with the process. Everything was explained to me throughout and she helped me every step of the way with everything that needed to be done. I highly recommend key conveyancing
Josina clarke

Excellent from start to finish, not a straight forward situation handled brilliantly particularly pleased with Olivia and Charlie. I would highly recommend them

We couldn’t have asked for a better service throughout the whole process. Communication was outstanding from start to finish, with quick responses to every question and a team that was always willing to help in any way they could.

We felt genuinely supported every step of the way, and nothing ever seemed too much trouble. They completely took the stress out of the process for us, keeping us informed and giving us confidence throughout. We always felt extremely well looked after, and their professionalism, efficiency, and friendly approach made such a difference.

We would highly recommend them to anyone looking for a reliable, approachable, and supportive solicitor. Thank you so much for everything!

A special thank you to our case handler, Olivia Wright, and Harry Wild for overseeing our case. We are so grateful for all of your hard work and support throughout.

I don’t think I’ve written a review about anything before so it shows the level of thanks I want to say. I can genuinely say the level of service Sam and her team gives is excellent. Whether you have done this a 100 times and just want a nice easy process or if you’re like me and are a little newer and need things explaining, this team is the one to choose. They did it all with such ease and speed while still answering all of my questions. I cannot find a single fault really, so it’s a big thanks to Sam and her team for making this part of moving house so easy!

would not recommend this conveyancing team based on my experience.

After encountering numerous issues throughout my transaction, I felt it was necessary to submit a formal complaint. Unfortunately, the response I received was disappointing, dismissive, and contained what I believe to be several inaccuracies and inconsistencies that did not reflect my experience of events.

The conveyancing process was characterised by poor communication, a lack of proactive updates, and what appeared to be disorganisation within the team. I frequently had to chase for information and progress reports, which added unnecessary stress to an already demanding process. In my view, the transaction took considerably longer than it should have due to poor case management.

I also found the St Neots manager particularly difficult to deal with. Rather than addressing concerns constructively, I felt my issues were often dismissed and that there was little willingness to acknowledge or take responsibility for the delays and service shortcomings.

What was most frustrating was the way my complaint was handled. Instead of demonstrating an understanding of the concerns raised and taking the opportunity to improve, the response felt defensive and failed to provide satisfactory answers to many of the points I had made.

It was only after I raised multiple complaints and requested that my case be transferred to another member of staff that I saw any meaningful progress. This left me with the impression that issues were not being addressed until they were repeatedly escalated.

Overall, this was a stressful and frustrating experience that fell well below the level of service I expected. Although this firm may appear competitively priced, I would strongly encourage prospective clients to consider whether paying more for a well-organised and communicative conveyancing service could ultimately save significant time, stress, and frustration. I would not choose to use this firm again.

Delighted with our experience. Will not hesitate in using Abbie & the team again. The team were proactive and showed urgency from the first day. Would recommend.

I can’t thank Olivia from the Northampton branch enough for all the help and support she gave me during the sale of my house. From our first conversation, she was friendly, approachable, and made me feel completely at ease.
Olivia was always available to answer my questions, no matter how small, and kept me informed every step of the way. Her proactive approach gave me real confidence that everything was being handled properly.
What impressed me most was how much she genuinely cared. She went above and beyond to keep things moving, chased up anything that needed attention, and always took the time to explain things in a way that was easy to understand. It felt like she was personally invested in making sure the sale went through as smoothly as possible.

Thanks to Olivia’s hard work, professionalism, and support I’m incredibly grateful for everything she did and wouldn’t hesitate to recommend her to anyone looking for a conveyancer. She was absolutely fantastic from start to finish.

I had an excellent experience using Key Conveyancing for both the sale of my old property and the purchase of my new one. Managing a simultaneous move is normally incredibly stressful, but Esme and Kitty made the entire process feel straightforward and manageable from start to finish.
The communication from both of them was outstanding. Every time I sent an email regarding either transaction, either Esme or Kitty would get back to me with a clear, helpful reply within minutes. Their online digital portal was also fantastic, making it incredibly easy to track milestones and sign paperwork for both properties in one place.When things slowed down elsewhere in the chain, they were highly proactive. They kept pushing the other solicitors to ensure both transactions lined up perfectly and stayed on track.
I would highly recommend Key Conveyancing to anyone moving home. A huge thank you to Esme and Kitty for all their hard work in getting both of my deals across the line!

From start to finish Natasha George was very helpful, efficient and professional. I was kept up to date with the process and given clear help and advice. I was very happy with the service.

I was really happy with the service from all at Key Conveyancing. My house sale ran into months of difficulties but they were very professional and did all the were able to do and we got there in the end. The case workers assigned to me were really helpful and polite at all times so I would be happy to recommend them.

I can’t fault all the team that supported me through the sale of our property. We have used them for every sale/purchase and will continue to do so!

I am happy with key conveyancing, services are topnotch. All staff are professional and they know what they are doing. Resolves your case in a timely manner. Good work guys

We recently completed the purchase of our new home, and I couldn't be happier with the service we received. The team was professional, efficient, and supportive throughout the entire conveyancing process.
A special thank you to Megan, who handled our case. She was always responsive, proactive, and kept us informed every step of the way. Her professionalism and attention to detail made what could have been a stressful process much smoother.
Thank you to the whole team for helping us complete our purchase successfully. I would highly recommend this company to anyone looking for reliable, professional solicitors. Thanks again for all your hard work!

Amazing!
I’ve used Key several times and without fail they provide such an excellent level of service. A huge shout out to Olivia & Charlie and the rest of the Team who have really pulled everything out the bag to help us and get us from our offer being excepted to completion in 3 weeks!!!
We can’t thank you guys enough.
Very highly recommended

We had a really positive experience with Key Conveyancing throughout our house move. Olivia and Charlie were always quick to respond to emails and kept us updated throughout the process. Communication really is key (forgive the pun!), and the team were excellent at it.

Getting fast responses to questions and emails made such a difference, as it gave us confidence that everything was being handled properly and that nothing was being overlooked. The whole team always seemed on top of everything, which helped make what can be a stressful process feel much more manageable.

We’d happily recommend Key Conveyancing to anyone looking for a responsive and professional conveyancing team.

We found Key Conveyencing to be excellent from start to finish
When purchasing our shared ownership property
Nothing was too much trouble
We had a difficult and delayed purchase of our property but our conveyancer Mukate Zimber supported us throughout the process

Would highly recommend

Have used Key Conveyancing a few times now and have had a fast efficient service every time I cannot fault them I am an estate agent and have no hesitation in recommending this company always pick up always come back to you and aim to get over the line in the quickest possible time frame special mention to Olivia Wright and Harry Wild who have been amazing on my recent purchase Great job :)

Excellent service from Sam and the team at Key Conveyancing. Their communication was consistently clear, timely and reassuring, so I always knew exactly where matters stood. I particularly appreciated that every question was met with patience and professionalism...I never felt I was asking anything too obvious. They made a potentially stressful process feel remarkably straightforward. I would recommend them without hesitation.

Key Conveyancing have been great and pushed our purchase through really quickly, made the process very easy and were all lovely dealing with throughout. An extra thank you to Julie and Sam, thank you!