Kindertons Reviews 

4.412
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My hire car was collected yesterday by a lovely lady from kindertons, I was constantly updated by her regarding her arrival to collect the car , I can honestly say kindertons has been very profe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the first contact until the return of my repaired car the service was faultless. I was impressed and reassured by the calm, good humour of every responder to my queries. Each took time to listen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service, no problem to small or big for this company. Staff happy to help and in 2026 this is rare. Remarkable speed to get my car into storage and a hire car delivered to my workplace. Not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My car was damaged in a supermarket car park fortunately a witness left details of the driver who left the scene along without stopping. The witness left his contact details on a note on the windsc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Verzekeraar

Geschreven door het bedrijf

With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(4.412)

356 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

10/10 service

10/10 service, best of best in all aspects.

8 juli 2026
Review zonder uitnodiging
Logo Kindertons

Antwoord van Kindertons

Thank you for your brilliant feedback Mohamed. We really appreciate you getting in touch. Kindertons Customer Experience Team

Beoordeeld met 2 van de 5 sterren

Spanish Inquisition has nothing on this company

Was recommended this company by my Insurance company the AA. Contacted this company and answered all the questions posed by the claims consultant including all the information I provided the day earlier to the AA. Even needed my drivers licence number and National insurance number. On the phone over 15 minutes confirming what the AA should have passed on. Now Sent me a link and all the information provided on the phone needs to confirmed by Email, what a waste of time and effort, How the AA recommended this company? Claim 1749332

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Kindertons

We are very sorry to hear of your concerns.

Your driving licence and National Insurance Number are required in order for us to provide you with a hire vehicle. If you had provided this information to your insurance broker AA who then did not provide this information to your claim handler then you are able to raise your concerns directly with AA.

In order for us to send your version of events to the third party's insurer to obtain admission of liability; we require that you complete a copy of your accident report form.

Please let us know if you require any assistance.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Good service and they gave the nice car…

Good service and they gave the nice car and excellent 👍

20 juni 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for taking the time to share your feedback with us Mandeep. We are really pleased to hear that you have been happy with all that we have done for you. Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Great experience with this company

Great experience with this company. Good clear communication. Prompt with car delivery and pick up. All persons I have spoke with have been brilliant at dealing with my inquiries.
Thanks to Laura-Jayne, Mark who dropped off the car and Mohammed who picked it up today. All very pleasant and thorough at their job.

Thanks for all your help and support.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you Michelle for sharing such a wonderful review about Laura-Jayne, Mark and Mohammed. We will share your feedback.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Phenomenal service from the start to…


Phenomenal service from the start to finish with Kindertons. Extremely professional and attentive.
Lots of useful tips and great customer service and support. Tony who delivered my hire car was brilliant 🤩
Thank you guys 🫶🏻

29 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you Lena for taking the time to share the excellent service provided by Tony and the claims team.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Very nice to deal no complaints from…

Very nice to deal no complaints from me lovery cars and staff to would highly recommend

24 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for taking the time to share your experience with us. We are very happy to hear your feedback.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

From start to finish a very…

From start to finish a very professional company with staff members who treat you with every respect in accordance to what has happened to you in an accident, help at every corner in what you need to do and what they provide to help your case

28 juni 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Mark, thank you for taking the time to share your experience with us. We are very happy to hear your feedback.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Prompt service with vehicle delivered…

Prompt service with vehicle delivered to my home address.Delivery men handover was very good and they explained everything

9 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you Peter for taking the time to share the excellent service provided by our depot driver.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Supported throughout

Unfortunately I was involved in an accident back in February. The team at Kindertons (especially Karen Baumber) kept me updated throughout the process and even though the repair took a long time due to part availability Karen was always available to help with any questions I had. The customer service was excellent, thank you all at Kindertons!

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for your review on the service you received from Karen. It is brilliant to read how well she is representing our company, and we will be sure to share this with her. Thanks again, Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

I've had really great experience with…

I've had really great experience with the company. Professional and friendly staff and an excellent service.Thank you !

24 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Beata, thank you for your review on our service. We are really pleased that we have impressed you! thanks for sharing this with us. Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

The body work on my car was excellent. and…

The work on my car was excellent and the staff was very polite they keep in touch with me to let me know how the work was going. I would definitely recommend them.

29 juli 2026
Review zonder uitnodiging
Logo Kindertons

Antwoord van Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

The speed,prossionalism & continual…

The speed,prossionalism & continual updates throughout the whole process was first class.. excellent service!
Will 100% use these guys again! Thanks.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Nick, thank you for taking the time to share your experience with us. We are very happy to hear your feedback.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Very impressed with kindertons

Very impressed with kindertons. Friendly/helpful/professional people interactions throughout the journey; clear directions at every stage. Loved the SMS updates that answered my questions before I had one!!

30 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Deepanjan, thank you for your review on our service. We are really pleased that we have impressed you! thanks for sharing this with us. Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

I found them very helpful and easy to…

I found them very helpful and easy to deal with had no problems at all.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Christina, thank you very much for taking the time to share your experience of our service. It is brilliant to read that you have been happy and found the process easy. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Peter is an expert

Peter was very efficient at taking down all the details of my claim, and explaining how the process would work.
He gave me confidence to let him and Kindertons take over my claim and Look forward to progress!

23 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Philip thank you for your lovely feedback on the service you have had from Peter; we will be sure to share this with him. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Very good communication and customer…

Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease.

Your support has been excellent and prompt assistance with car hire was fantastic! I was very happy with the car you provided me with too. Your delivery driver was very nice too.

Please continue to do what you do best ! Special thanks to Craig who collected the hired car today ! Very professional!

Highly recommended!!!

23 juli 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you Heather for your review on the service you received from Molly, Joshua, Richard, Craig and the rest of our claims team. It is brilliant to read how well they have represented our company, and we will be sure to share this with them. Thanks again, Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, had a van available the next day. Not quite the same as mine but near enough.

22 juli 2026
Review zonder uitnodiging
Logo Kindertons

Antwoord van Kindertons

Hi Guy; we really appreciate you taking the time to share your feedback.

Kindertons Customer Experience Team

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