Kindertons Reviews 

From start to finish the service has been exceptional. First spoke with Archana who took down all the details of the incident who really listened to my concerns. Then passed to David on the transport team who listened to my needs for a higher car, the hire car I was provided with was AMAZING, just the right car to sort me out whilst mine was in for repairs, I then spoke with Kim on the vehicle movement team who was a joy to speak with, she arranged for my vehicle to be collected for repairs and this was arranged and collected within the hour, such speed! I was then allocated Paulina as my file handler who kept me thoroughly updated throughout my claim, so polite and helpful who then swiftly arranged for my vehicle to be returned to me and the hire returned to the depot, thank you to all involved, highly recommend!

I got a curtesy car from hassle free very helpful getting me sorted staff friendly and polite and when they came to get car back it was so easy would use again definitely.

Kindertons arranged a hire car for me while my vehicle was being repaired.
On the day of collection of the hire vehicle, their employee was running late and said it was okay to leave the keys on the wheel so I did not have to wait for him. The vehicle was collected in my absence and I heard nothing more.
Over a month later I received an email with a bill for £300 excess for damage to the hire vehicle.
As I had not damaged the vehicle in any way, I asked for time/date stamped photos of the alleged damage.
I was provided with two photos (not time/date stamped) of the hire vehicle, with no visible damage, which were taken in the car park of the local pub, which is not where I left the vehicle.
After discussing this with the company, they then came back to me 9 days later and said that I was responsible for taking photos to prove that I had not damaged the car.
So they wanted me to pay for alleged damage that is not apparent in any of their photos, that were taken in a pub car park, after the collection of the vehicle had taken place.
These people think nothing of the distress that they cause when harassing their customers and have refused to have any further discussion on the matter.
So I will now have to wait for a court date.
Avoid this company

Kindertons helped us promptly with a courtesy car after an accident . They contacted me and arranged to bring a hire vehicle as soon as possible.
The driver Kevin Baker was punctual and very helpful. I’m very please with the service . Thank you

Considering I’d just been in a car crash and seen my life turned upside down. Hailey Patrick was a star and made the whole process stress free and amazing! Clear information and next steps and I hope this gets seen

Archie (archana murthy) was so helpful, very clear , very precise and exuded the confidence that she knew what she was doing, dealing with Archie was very refreshing and a very professional experience. thank you Archie

The company Kindertons have been amazing they make it look easy and inspire me with faith in my insurers ... They have sorted my damages out rapidly with minimum stress in fact no stress , they contact me frequently and have taken all the worry out of this situation , fantastic real proffesional s, setting the bar very high 👏

Excellent service and excellent time to drop off and to pick up and very helpful very understanding

I had a really positive experience working with Lauren Morris at Kindertons following my accident. From start to finish, she was incredibly helpful, making what could have been a stressful process feel much more manageable. Lauren was consistently polite, approachable, and professional in all of our interactions. She took the time to explain everything clearly and kept me updated throughout, which I really appreciated. Her friendly and reassuring manner made a big difference during a difficult time, and I felt well supported every step of the way. I’m very grateful for her assistance and wouldn’t hesitate to recommend her services to others.

Great service! Igor was incredibly helpful and made the process easy and clear to understand. Couldn’t rate him enough!

Laura - Jayne was efficient professional and supportive. A great service at a challenging time.

The company was extremely helpful from start to finish. They arranged a hire car for me similar to my own and arrangements to deliver it and to collect it were done efficiently. Their staff were polite and very helpful and I can't fault them at all.

The service is outstanding and timely.The staff very helpful,courteous and kept me updated.

Karen at KINDERTONS, seamless claim management keep doing what your doing at this difficult time.

Am very happy to your service your staff is very respectful 😍

Good communication and excellent service

I would like to express my deepest gratitude to your insurance agency, and especially to Ms. Kinga, for the exceptionally professional and dedicated handling of my case. Thanks to Ms. Kinga K. and the entire team, I achieved an excellent result in the form of a full insurance compensation payout. Your professional service, meticulousness, and outstanding expertise ensured that the entire process went smoothly and with the highest level of professionalism. Once again, I sincerely thank you for your support, commitment, and attention to every detail. I am extremely grateful and will undoubtedly recommend your services to anyone seeking reliable insurance support.

Very responsive! Had an accident on 4/24 last Friday, all staff from claim’s department are very nice and helpful. Just a little bit discrepancy on the document need to correct.

Thank you driver Shane Brunt who come within the time frame and delivered me the hire car on 4/27 Monday afternoon and explain very details about how to operate the car and cross check all the little defect of the hire car before handover. Very appreciated!

Thank you!

Lauren was most helpful on the call today and explained everything throughly.