King's InterHigh Reviews 

1.027
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TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

We enrolled our son at KIH after two years of him barely attending his huge bricks and mortar secondary school. He has ADHD and is autistic and was struggling with the environment from Year 7 onwards.... Toon meer

Beoordeeld met 5 van de 5 sterren

We made the decision to move to Kings in the summer and we are so glad we did. Lots of info at the initial looking stage, webcalls/videos/group chats to ask as many questions as you need to. E... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This review is in response to the online iGCSEs my son took through Kings InterHigh, not the teaching which was excellent. Kings really needs to change how it conducts it’s iGCSE’s. They are curr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Moving my daughter from mainstream school, to an online school was a very big decision. Honestly KIH have been and continue to be exceptional. It has been the best move for her. She is getting so mu... Toon meer

Bedrijfsgegevens

  1. Internationale school
  2. ook in
  3. Basisonderwijs
  4. Hoger onderwijs
  5. Middelbare jongensschool
  6. Middelbare meisjesschool

Geschreven door het bedrijf

King’s InterHigh is an independent British international online school. Offering Primary, Secondary and Sixth Form education, we cater to students from age 7 – 18 who are looking for a high-quality British education delivered in a way that revolves around their lifestyle. Considered the original online school and founded in 2005, King’s InterHigh offers easy access to quality live and recorded lessons from anywhere in the world. Lessons are designed and optimised for online and taught by fully qualified and experienced UK teachers. Combined with a proven educational model and innovative delivery, we bring life to lessons and increase students’ involvement in learning new concepts. The school offers International GSCEs and A Levels. King’s InterHigh is an extraordinary blend of 50 years of academic excellence of the King’s College Group and of InterHigh’s more than 15 years of delivering unparalleled online education. With over 10,000 alumni and graduates progressing to fulfilling careers and to further studies in universities across the UK and internationally, King’s InterHigh is a global learning community. King’s InterHigh will be offering the IB Diploma Programme, completely online, from September 2022. We are pleased to be championing this truly innovative programme and are honoured to be collaborating with the IB on this important step to increasing access and flexibility around the IB Diploma Programme.


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4,0

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Alle reviews

(1.027)

151 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Where Learning Becomes a Joy: Our Experience with KIH

Our daughter Raha joined KIH this year for the first time and is currently studying in Grade 10. We live in Iran, and she attends all her classes online.

Over the past three months, she has repeatedly told us how much she loves her school, her teachers, and the teaching methods. She prepares for her classes every day with great excitement and completes her assignments with real motivation.

The credit and achievement points system is also a wonderful idea that truly motivates students and makes learning more enjoyable.

As parents, it is very rewarding to see that we made the right choice and that our daughter is on the right educational path. From the moment of registration until now, every question or issue we or our daughter had was handled quickly and professionally. Even when we had timetable changes and some payment link issues, both the technical and financial support teams guided us patiently until everything was resolved.

We are deeply grateful to the school management, the caring teachers, and the professional staff at KIH. We truly hope that Raha will continue her education at KIH for the next four years with the same joy and that she will always remember this school with great memories.

3 december 2025
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Antwoord van King's InterHigh

Your review means the world to us. Thank you for recognising the hard work and dedication of our team. We're proud to have you as a part of the King's InterHigh community.

Beoordeeld met 1 van de 5 sterren

Do not enroll your kid here

They do not assign grades that reflect the student's work. They have an inevitably poor management of university applications, with incompetent teachers who don't grade work according to students' performance.

1 september 2025
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Antwoord van King's InterHigh

Thank you for your feedback. We’re very sorry to hear you’ve been disappointed with your experience at King’s InterHigh.

Our teachers are committed to fair and accurate grading to ensure that students make the best progress, and learners are welcome to email their teachers at any time. Parents can also book one-to-one calls with teachers year-round to discuss progress, better understand assessments, and explore how their child can continue improving their grades. Our education team would be delighted to support you, and we encourage you to reach out.

We also provide comprehensive guidance for university applications (including specialist support for medical and Oxbridge degrees), with our expert team helping students gain admission to universities like Cambridge and Yale last year.

We recognise that this process can be complex, so please feel free to contact your tutor if you need any more help or advice. We’d welcome the opportunity to better understand your specific concerns and ensure you’re accessing all available support.

Thank you again for sharing your experience.

Beoordeeld met 1 van de 5 sterren

Disgraceful

Disgraceful! They promise a great service, get you to sign into a legal agreement and then fail instantly. The refund policy states full refund within a stated time frame as long as you do not use any educational material online. We did not use anything as their system was not working on day one. They still claimed we used the system and deducted a huge amount from what should have been refunded. The first thing they do it encourage you to access the thing that invalidates the refund policy and use it against you. This is even if you don’t use the learning resources due to their system failure. Once the legal contract is in place, they don’t deliver the basics like induction support etc. and then ignore their own refund policies when the service you are getting (or not in this case) are poor. They acknowledged their fault, but still refused to refund hundreds of pounds from the total amount paid. They took their sweet time dealing with all of it too! They are underhanded and unhelpful. Very bad experience!

*** Edited following unsatisfactory reply from Kings Inter High.

We were within the time scales as stated in the contract when raising initial concerns. Again, this only goes to validate my point. Hiding a bad service behind technicalities of a contract, even when concerns were raised prior to cancellation time scales. A good company would not deliver a sub par service (as you have apologised for) and then take money while hiding (inaccurately) behind ‘it’s in the fine print’. I repeatedly explained I was waiting for clarity on this before moving forward with any other educational solution for my daughter, so it also cost time.

No one has contacted me to ask if I am satisfied with the resolution as stated below. It seems clear I am not happy with the outcome as I lost a lot of money for no educational service for my daughter. Another misdirect! The purpose of this is to convince anyone reading a review that after my review the company resolved the issue to my satisfaction. In fact they just left the reply to my review and hoped I would leave it at that. This is another clear indication of the way they work.

15 september 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for sharing your experience, Gill. We’re truly disappointed to hear about your frustration with the withdrawal process.

We’re committed to transparency with all our families, and our cooling-off period terms are outlined in our enrolment agreement to ensure the process is clear before joining. All students and parents also have access to comprehensive induction support when joining us, though we understand that your family may not have attended these sessions before withdrawing.

We are aware that our team has been in contact with you throughout this process, and have contacted you recently to ensure you’re satisfied with the resolution you’ve received.
System reliability is also highly important to us at King’s InterHigh, and we appreciate how challenging it can be when technical issues occur. As such, we sincerely apologise for the temporary difficulties you may have experienced.

Thank you again for your feedback, as your insights help us improve our experience for all families.

Beoordeeld met 1 van de 5 sterren

No Support and Serious Communication Issues

Update on 17th February 2026: I sent my contact details but was ignored until now.

The only straightforward thing in dealing with this school was to sign up and pay upfront. My son stayed for only one week and during this week the tutor did not reply his queries and I could not access the Parent Portal area. I tried to contact them several times and nothing was resolved. Then my son got a place at a physical school and he left. When we gave them notice that our son was leaving, they insisted that I had signed up for the yearly contract when I had signed up for the rolling contract. I needed to prove this so I didn't have to pay them more money. And we were under the 14 days colling off period to cancel a service but until today ( this happened in September) they don't answer my emails and did not give me the partial refund that we were promised.

When we try to call it takes ages for someone to answer the phone. They will only reply emails if you chase them.

Take your child to a more reliable school where they are able to give you the support they need.

26 september 2025
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Antwoord van King's InterHigh

Hello,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us in our commitment to continual improvement.

To better understand your concerns and offer a thorough response, we kindly request your contact details. This will enable us to address the specific points you've raised in greater detail.

Best wishes,
King's InterHigh

Beoordeeld met 4 van de 5 sterren

Straightforward enrolment procedure

At this point, cannot comment on the educational experience as my son has not yet commenced. However, the enrolment process was smooth and simple and user friendly with lots of support.

13 november 2025
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Antwoord van King's InterHigh

Thank you for your positive feedback, Gary. It's great to hear you had a wonderful experience enrolling with King's InterHigh, and we're delighted to have your family as part of our school community.

Beoordeeld met 1 van de 5 sterren

awful organisation - not a good online school

if your kids are not autonomous and need any kind of guideance i do not recommend this online school. they are highly disorganised, difficult to contact. i have been writing to them since august with no answer..and then get mails about the course when my daughter is no longer in the school as she failed and they never ever answered any of my questions until today finally saying oh ok we didnt know..absolutely awful organisation.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Hello,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us in our commitment to continual improvement.

To better understand your concerns and offer a thorough response, we kindly request your contact details. This will enable us to address the specific points you've raised in greater detail.

Best wishes,
King's InterHigh

Beoordeeld met 5 van de 5 sterren

Top notch administration experience by Jessica Mcneal

Jessica, the admission staff is truly amazing! She was patient and answered all my queries, even go to the length of rectifying all the issues I faced on the spot. The whole entire process was smooth sailing because of her assistance and constant follow ups. She is such a gem for the school!

22 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for sharing your positive experience with our admissions team at King's InterHigh, Nurifa. We're delighted we were able to support you fully on your journey.

Beoordeeld met 5 van de 5 sterren

Very professional approach

I would like to express my sincere gratitude to the admission team at King's InterHigh school. Even though we ultimately chose a different path for my daughter due to personal reasons and did not enroll in the school, the team was incredibly professional and supportive throughout the entire process. My daughter had an interview with them, and they treated her with such kindness and respect. A special thanks to Mrs. Hiba, who was exceptionally supportive and always answered all our questions. Their professionalism left a lasting impression on us. Thank you for your excellent work

8 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for taking the time to leave a review, Sabina. We're glad to hear you had such a supportive experience with our admissions team on your journey, and your positive feedback is truly appreciated.

Beoordeeld met 5 van de 5 sterren

King's Interhigh gave us freedom to grow

King's Interhigh provided an opportunity for both our Neurodivergent children to thrive in! They are movement seekers too, which makes mainstream school a huge challenge. With King's they get high quality education in a flexible home environment with live online classes & engagement. It's been a life-changing experience.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for highlighting the strengths of King's InterHigh for neurodivergent children, Jandra. It's so great to hear how well online learning is working for your family, and your support encourages us to keep enhancing our experience.

Beoordeeld met 5 van de 5 sterren

Couldn't be happier!

Our daughter had a bad experience in her local state school for Years 3-5. We ultimately removed her hoping to restore her confidence and re-establish her love for learning.

In our research, we found King's InterHigh and decided to enrol her for Year 6. Since joining in early September, she has absolutely been THRIVING! We couldn't be happier with the quality of the teaching, the responsiveness of the teachers and the head of year, and the learning systems used by the school.

Her love for learning has returned, and her confidence is soaring! She actively participates in her lessons and loves attending her co-curricular clubs three afternoons a week.

Our daughter has slotted into her schedule so quickly and even at her young age has been managing her own schedule, is keeping up with her assignments, and has already made friends. We are also looking forward to upcoming in-person meet-ups set up by the school!

Would give more stars if Trustpilot allowed!

9 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for sharing your positive experience with us, Lyndon. It means the world to us to hear that your daughter has been doing so well since joining King's InterHigh, and we're so glad to hear she's already making the most of our learning and co-curriculars.

Beoordeeld met 5 van de 5 sterren

Supportive teachers

Supportive teachers, progressive leadership and a true holistic education is the reason my child has stayed learning with KingsInterhigh for the last 6 years. Now embarking on his GCSE's, he is being supported all the way.

9 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for your lovely feedback, Theresa. It's our pleasure to have your family as part of our school community, and we're delighted to hear your son is thriving in his education.

Beoordeeld met 1 van de 5 sterren

This is not a school

This is not a school, it is a company first and it really shows. The teachers do nothing other than reading from a PowerPoint and don't engage the class whatsoever. They've also started heavily using AI to replace as much as they can; teachers, support, lesson content, homework, etc. Issues with other students on their own private social media platform also aren't taken seriously, and any problems reported to them were always ignored.

During my time at KIH, they introduced a "technology integration fee" of £50/year with barely any warning. On the website it says this about the fee: "This fee contributes to the development of our Inspired Al tools and our investment in best-in-class technology to enhance online student learning." while "Inspired AI" is just what they call CENTURY Tech, whom they have no affiliation with.

Also during my time here, they merged with another online school, and everything went even further downhill. Even more AI being used everywhere, even worse handling of issues with other students, even lower quality of lessons, and recently a new type of "lesson" has been introduced, where students don't actually attend a lesson, but just complete what is basically a piece of homework by themselves during school hours.

I cannot recommend KIH to anyone at all.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for taking the time to share your experience with us, Daniel. We’re very sorry that your time at King's InterHigh hasn't met your expectations. Our community is designed to revolve around our students and we work continuously to enhance our school experience, so we appreciate your insights as a learner.

We're disappointed to hear that you were unhappy with your online lessons. Our teaching includes a range of different approaches to give every student broad, in-depth, and personalised ways to understand each topic. Explore lessons are where you'll get the deepest engagement with class-teacher discussions, breakout rooms, and interactive activities. These expand on the content taught in our focused, lecture-style Learn lessons, with our new Discover lessons offering this content in a self-paced format (designed to give IGCSE students more flexibility and build independent learning skills).

Likewise, technologies like AI serve as an enhancement to learning at King’s InterHigh, never as a replacement for the live teaching and connection at the heart of our school. Inspired AI, for example, is our proprietary tool that students can use in complement to their live lessons to boost their progress at their own pace. While powered by CENTURY Tech, it has been rigorously researched and integrated in-house to ensure it brings real benefits to our learners, along with all new tools we implement.

We also want to assure you that we take student safety and wellbeing very seriously, including any concerns about our school social media platform. The platform is fully monitored by staff, including our Safeguarding Lead, for any issues around bullying, content, and behaviour. We investigate any and all concerns raised, though the disciplinary actions we take may not be shared with all students.

If you would like to flag any issues to us, discuss your experience, or need any guidance going forward, please don’t hesitate to reach out; we’re here to support you.

Beoordeeld met 1 van de 5 sterren

Poor communication; below par recorded sessions

We were led to believe that we could watch the recordings if unable to attend the live sessions. Well you can, but the experience is inferior and leaves my son with loads of questions and being unable to participate e.g. a task given in a live lesson which when watching on the recording he has no ability to upload anywhere, web links which can't be followed from the recording.
From a parent perspective the communication is awful. I have been locked out of the Parent Portal and emailed them 2 weeks ago for help. Today I got sent the wrong details and was told if I needed more help to use their online chat. The online chat is just AI. When I asked to speak to a human I was just left hanging.
The lessons are variable in quality in terms of teaching.

29 september 2025
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Antwoord van King's InterHigh

Thank you for taking the time to share your feedback, Katie.

We're sorry to hear about the trouble you've experienced accessing your Parent Hub. We understand that our team has been in touch via telephone to work with you on this, and our technical team can confirm that your Parent Hub access remains live. Nevertheless, we want to assure you that we are available to help if you're still having difficulties. Please don't hesitate to get in touch with us again if needed; our email, phone, and live chat support options can all connect you to a member of our team.

We also appreciate hearing your experience with your son's learning. As our lesson recordings are direct captures, they include all the engaging teaching content, class discussions, and informative materials from our live classes. We also recognise that having the opportunity to ask questions is important whether attending live or not, so students can reach out to their teachers via email at any time for help understanding the topics, completing their tasks, or accessing links.

Thank you again for your feedback, and please don't hesitate to reach out to us again if there's anything more we can do to support you and your son.

Beoordeeld met 5 van de 5 sterren

Fabulous experience so far!

Both our daughters are now enrolled with Kings Interhigh and so far it's been brilliant! Having seen them struggle for years in mainstream schools, Kings Interhigh has changed our family life. Both girls are happy and keen to learn, without all the stress and anxieties of attending a bricks and mortar school. The teachers are fantastic, easy to contact, and really engage the students in the lessons. I would highly recommend!

27 september 2025
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Antwoord van King's InterHigh

Thank you for sharing your experience, Carl. We're delighted to hear your lovely feedback on our supportive teachers, and we're so glad your daughters are thriving in our school community.

Beoordeeld met 3 van de 5 sterren

Certificate Issue Debacle

I write this out of frustration but the facts are correct. My daughter studied the IB Diploma course through Kings in 2023/24. It made sense as we were living in UAE and the local schools weren't suitable. The course teaching went ok except it felt like my daughter missed more classes/caught up a lot. This wouldn't have been the same has she attended a physical school. Overall, given it was their 1st year of teaching the IB I would give it a 6/10. Making the same choice again, I would opt for a physical school

However, the real issue has been getting the certificates. Not only were the original ones posted to an old address, returned to KH an then 'forgotten' but my daughter re-take exams certificates are still not delivered despite ongoing communication.

I am more than frustrated as these are needed for a legalization process so she can attend a Spanish university.. no certificates, no process, no university entry.. Its September 10th.. term has started

10 september 2025
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Antwoord van King's InterHigh

Thank you for sharing your feedback, Darren. We appreciate hearing about your daughter’s experience as part of our inaugural IB cohort, including around the flexibility of catching up with online classes. While we have continuously enhanced our online IB Diploma offering as we now enter our third year of the programme, we welcome all parent insights as they help us to keep improving our experience for all families.

Regarding your daughter’s certificates, we are about sorry the difficulties you have experienced. We understand the stress this can cause, and we sincerely apologise for any delay. We would like to emphasise the importance of informing us of any changes in address before certificates are dispatched. This year’s certificates have only recently arrived at our Head Office and will be dispatched at the end of this week, and replacement certificates have also been dispatched for any families who contacted us regarding this matter.

Nevertheless, in cases where certificates are lost, we will always do our best to support you; this often involves requesting a new certificate and repeating the process. Please rest assured that we are looking into your case and will be in touch as soon as we have an update. Thank you again for your feedback.

Beoordeeld met 4 van de 5 sterren

Easy access.

Easy access to the content is the best.
Think school should make an assessment on students ability to access ways available.
Some students with need might not benefits just to be left alone to explore.

9 april 2025
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Antwoord van King's InterHigh

Thank you for your feedback, Mumtaz. We're delighted to hear that your family is enjoying our lessons and learning content.

We do have lots of support options available for students with additional learning needs, including support to access learning materials, so please do reach out to our team if you'd like to know more about how we can help your child get the most out of their learning at King's InterHigh.

Beoordeeld met 1 van de 5 sterren

Do your research….. and don’t stop here

If you want a school who has great communication and support for your homeschooled child, this is not it. You can no longer speak to staff, it’s all ‘live chat’, a response from emailing teachers or staff is a least a week if you’re lucky at all. It’s not very engaging…. Try elsewhere.

5 september 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for sharing your feedback, Rosa. We believe that timely responses are imperative, and we're sorry that your experience hasn't met our commitment to quick and efficient communication with our families.

While our Live Chat is a great way to get a quick response to your questions, we do have lots of ways to get in touch with our teachers and staff. For example, our education team is always happy to engage with parents and caregivers, and you can book a meeting with your child's teachers at any point during the year for a more personal conversation.

We have requested your details via Trustpilot as our team would like to reach out directly and ensure your queries have been answered. We can also let you know more about the various teams and communication options we have available for support at King's InterHigh. Thank you again for sharing your experience; we take all feedback seriously in our work to continuously improve our school.

Beoordeeld met 1 van de 5 sterren

Good teachers, but appalling administration – urgent requests ignored

While my son’s academic experience at Kings InterHigh was generally positive thanks to the teachers, the administration has been nothing short of appalling.

For weeks I’ve been requesting an official confirmation of results for the June exams — a vital document my son needs for his college registration. Despite repeated emails, follow-ups, and even contacting them through live chat, I’ve been ignored. When I finally managed to get a reply on chat, the only “solution” offered was that a case had been opened and if I wanted faster help, I should try calling. Calling(from overseas) also led nowhere and each time I was just on hold.

This isn’t a minor paperwork issue — it’s something that directly affects a student’s future education. Yet the school has shown zero urgency, zero accountability, and complete disregard for the impact on their students and families.

It’s shocking that a school of this size can treat such an important matter with such neglect. Until the administration takes responsibility and starts supporting students properly, I cannot recommend Kings InterHigh.

3 september 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Hi Dave, thank you for your feedback. While we’re pleased to hear that your son had a positive learning experience with our teachers at King’s InterHigh, we understand the frustration and difficulty this issue may have caused. Our teams are committed to timely communication with all our families. We’ve looked into this matter and can see that a member of our team reached out in response, but we sincerely apologise if your experience hasn’t met the standards we strive for.

We want to give families the flexibility to choose an exam centre that is convenient and accessible for them. However, this does mean that we only receive results directly for students who sit their exams at the King’s InterHigh exam centre.

We want to make sure that you’re supported through this process. A member of our team will call you shortly to understand which documents you are waiting for and discuss how we can assist you in obtaining them from the relevant body. Thank you again for bringing this matter to our attention.

Beoordeeld met 1 van de 5 sterren

The worst exam experience you could…

The worst exam experience you could imagine. School forgot to enter DS for igcse exams.

Then lost one of DS exam papers!

1 september 2025
Review zonder uitnodiging
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Antwoord van King's InterHigh

Thank you for your feedback, Alison. We’re very sorry about the stress this situation must have caused for you and your son.

While Pearson handles the technical delivery and coordination of all online IGCSE exams and papers, we are committed to ensuring our families are well supported through the examinations process, and we apologise if your experience did not meet our standards. Thank you for your patience and for taking the time to share your insights, as feedback like yours helps us strengthen our services.

Following our conversation yesterday, we're pleased we were able to help you resolve the matter. If you'd like any more assistance or guidance from us, please don't hesitate to get in touch with our team.

Beoordeeld met 2 van de 5 sterren

Poor

Pros: provides an option to study iGCSEs online in a low demand environment.
Cons: Expensive, Poor communication, Terrible Customer Service, Exam Department chaotic. Basically it’s not a school it’s a tuition service, parents have to check/double check/chase everything, as inevitably they will get it wrong. Year 11 was a disaster - couldn’t log in to mock exams, very little focus on exam practice and past papers, had to chase exam entries, broke GDPR rules re student data, students receiving important emails (eg deadlines) but not copied into parents, no parents evening/teacher communication, predicted grades way off, long waits for responses to emails if they reply at all.
And there are additional charges for everything other than the basic tuition.

30 augustus 2025
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Antwoord van King's InterHigh

Thank you for your detailed feedback, Martin. We’re sorry to hear about the challenges your family experienced.
Rather than limiting families to parents’ evenings, we give parents and caregivers the opportunity to contact teachers and arrange meetings at any time throughout the school year. We are committed to providing timely support at all times, so we apologise if your experience did not meet our standards for communication.

Our teachers also strive to support students throughout their exam preparation with past papers, exam guidance, and more assistance across the year. While exam board coordination involves parties outside of our school community, we understand that families need confidence and guidance through the process, and our exams and family liaison teams work to provide support throughout the year. Please do note that if you feel your child’s exam outcomes were not correct, each exam board has established appeals processes, which we can support you to access.

Regarding GDPR, we operate under robust policies and take data privacy very seriously, so we would appreciate the opportunity to discuss any concerns you may have had. We have requested your contact details through Trustpilot, and a member of our team will be in touch with you as soon as possible.

Thank you again for highlighting your experience, as insights from families like yours are key in our commitment to ongoing improvement.

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