They actively help thief to steal your money with no consequence, i had a unknown charge made from amazon, reported it, it was made with a card that was locked and suposed to be disabled, they asked m... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
They actively help thief to steal your money with no consequence, i had a unknown charge made from amazon, reported it, it was made with a card that was locked and suposed to be disabled, they asked m... Toon meer
Bedrijf heeft geantwoord
The service koho provides its very valuable to me. I do not own any credit cards other than Koho's. If not for Koho's 'pre-pay' card I would not be able to purchase most online items or use Google wal... Toon meer
Bedrijf heeft geantwoord
I was having trouble trying to manipulate the site, I’m just not savvy with the new rules & guides. I reached out for help and your assistant responded immediately. They were very well infor... Toon meer
Bedrijf heeft geantwoord
Great banking app that really helped me with loan when funds were tight. Also gives you money back on daily transactions for grocery and transportation. Helping me with my credit recovery as well. Wo... Toon meer
Bedrijf heeft geantwoord
KOHO is the simple, secure, and rewarding way to manage your money. We empower Canadians to improve their financial lives without the red tape and high fees found elsewhere. We provide easy-to-use tools for spending, saving and credit building all in one place.
601 West Broadway, Suite 400, V5Z 4C2, Vancouver, Canada

Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything is fine. I liked using it in Europe for example, where I could pay for a streetcar by touch.
I like fast transfers from Scotiabank.
I don't like no cheque deposits. If I could make deposits by cheque, I would close my regular bank account.
Also, you stopped my OLG subscription several times without notification.

Antwoord van KOHO
Amazing banking, this company goes above and beyond and customer service and it looks after the needs of its customers.

Antwoord van KOHO
Je suis membre sur l'application, mais ne comprends tout à fait à quoi j'aurai droit si je m'abonne pour $20

Antwoord van KOHO
Excellent service rewarding referrals
Easy to use and the choices to build your credit 👌 get current credit score
Great advice

Antwoord van KOHO
KOHO is gaslighting -- again. “we do want to clarify that KOHO does not close accounts ARBITRARILY.” ~ Excuse me?!?!? ~~ Me, myself, & I, want to clarify that KOHO does not close accounts WHEN ASKED (even repeatedly) !!! ~~~ My Aug 14 (15:38) email to KOHO. “Please close my account & transfer the $$$$ to my {main bank} account.” ~~~~ KOHO failed to pay any interest, & failed to close my account & return my funds promptly. My case involves real damages to me, & warrants punitive damages from them.
Locked my account for 2 days without any explanation!!!..
Worst People ever

Antwoord van KOHO
Just that my credit is going up

Antwoord van KOHO
They were a good product at one time.
Very recently after immediately putting money on the card it was used for "payments" to a VPN and then many transfers through WorldRemit starting woth huge amounts and then whatever they could get. I realized quickly and locked the card then called KOHO.
While I'm on the phone with them transactions are beong declined for the same thing!! I filed a dispute and they say the transactions are legitimate yet they see the several "payments" and continued attempts for payments after I locked the card as legitimate.
But the VPN payment is definitely fraudulent so I'll get that $26 back.
Starting to believe KOHO is in on it all. "Investigated" extremely fast and the message says the support team are unable to reverse the decision. So basically don't call us.

Antwoord van KOHO
Great applications with Koho. User experience is top shelf. I intend to utilize some of the credit building options in the future. Overall very happy customer.

Antwoord van KOHO

Antwoord van KOHO
Generally speaking the AI bot while impersonal does seem capable of answering questions, with instructions if required, that are relatively basic. In fact the speed and specifics to most questions are above satisfactory. The only time I run into difficulty is when I require more personalized information about my specific account. That’s when I get transferred, if I feel the answer is important enough to be transferred! For this reason I gave a four out of five star review since the bot lost track of what I wanted because of a second question that wasn’t as linked as I first thought. Otherwise it’s good. Great even provided you are specific in your information sharing and clear about the specific situation. Just don’t ask a second question until your first question has been answered!

Antwoord van KOHO
Koho has been useful, the app is easy to use, and you don't have to pay anything to use it. Customer service is quick and efficient. There are many ways to manage how you want to move your money, if that's something you want.

Antwoord van KOHO
I am writing to formally dispute the permanent closure of my KOHO account based on the statement that deposits into my account were reported as unauthorized.
I strongly disagree with this characterization. The deposits in question were legitimate funds belonging to me and were earned through my Uber delivery account. They were not fraudulent, unauthorized, stolen, or obtained from any third party without authorization.
I am attaching supporting documentation from my Uber account showing the source of these deposits, including my delivery earnings and transaction/payment information. This evidence establishes a clear and legitimate connection between the funds deposited into my KOHO account and my earnings from Uber.
The transactions were therefore legitimate income generated through my own work, and I am prepared to provide any additional documentation reasonably required to verify the source of the funds, including Uber earnings statements, transaction histories, payment records, or other information necessary for your investigation.
I am particularly concerned that my account was permanently closed without first giving me a meaningful opportunity to explain or substantiate the source of these deposits. A transaction being reported or flagged as unauthorized does not, by itself, establish that the funds were fraudulent or that I personally engaged in unauthorized activity.
I respectfully request that KOHO:
Conduct a full manual review of the deposits and the attached Uber documentation.
Identify the specific transactions that were allegedly unauthorized, including the dates and amounts.
Confirm what information or report led to the determination that these deposits were unauthorized.
Review the attached evidence demonstrating that the funds originated from my legitimate Uber delivery earnings.
Reconsider the permanent closure of my KOHO account based on the evidence provided.
If KOHO maintains its decision, provide me with a clear explanation of the basis for that decision and confirmation of exactly what funds will be returned to me.
I also ask that you ensure that all legitimate funds currently associated with my account are accounted for and returned withing 24hours
KOHO IS ONE OF THE WORST FINANCIAL INSTITUTIONS
How can you close a customer account without verification of where the funds is coming from
A legitimate transaction for that cause

Antwoord van KOHO
KOHO is very user-friendly. Transferring from one KOHO account to another is very seamless

Antwoord van KOHO
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.