Delightful to be contacted by phone the day after receiving my renewal offer by post. Very quick and straightforward to confirm and pay. Revived text and email confirmation shortly after. Could not ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer
Bedrijf heeft geantwoord
Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer
Bedrijf heeft geantwoord
I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Contactgegevens
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Verenigd Koninkrijk
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Uitstekend
31K reviews
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Easy telephone renewal.
Easy renewal by telephone as an amendment to renewal quote was required. The person I spoke to was friendly and helpful.
1 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your experience. We’re so pleased that adjusting your cover was handled smoothly and that our advisor made the whole process feel welcoming and stress-free.
If you need any further help with your policy, please get in touch. Our team will be more than happy to assist.
Kind regards,
Karl @ Lancaster Insurance Services
Helpful staff.
15 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking a moment to share your feedback. We’re so pleased to know our team made your experience a positive one and that you felt well looked after.
If there’s anything else you need, please get in touch. We’ll always be happy to assist.
Kind regards,
Karl @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted that our team made you feel welcome and kept everything clear and easy to understand.
If there’s anything more we can do for you, please feel free to get in touch. We’ll be glad to help.
Kind regards,
Karl @ Lancaster Insurance Services
Policy renewal 2 Oct 2026
Details checked on policy renewal by phone, payment sorted all in some 20mins. All good
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thanks for taking the time to share your experience with us. It’s great to hear that your renewal was handled quickly and everything was sorted with ease.
Should you need us for anything else, please don’t hesitate to get in touch. We’re always happy to help.
Kind regards,
Karl @ Lancaster Insurance Services
Staff and price
30 september 2026
Antwoord van Lancaster Insurance Services
Thanks for taking the time to share your experience with us. It’s great to hear that you were happy with both the service from our team and the price you received.
Should you need us for anything else, please don’t hesitate to get in touch. We’re always happy to help.
Kind regards,
Karl @ Lancaster Insurance Services
Staff were very helpful and got my…
Staff were very helpful and got my policy sorted out very quickly. All I would suggest is when reading out all the information about the policy terms and conditions that they can take it a bit slower.
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us. We’re really pleased that our team made arranging your cover a smooth and efficient experience. We also appreciate your comments about the pace at which the important policy information was explained, and we’ll take this valuable feedback on board.
If there’s anything else we can help with, please get in touch and we’ll be happy to assist.
Kind regards,
Karl @ Lancaster Insurance Services
Good comms
Good comms, good vfm and very understanding of options that would meet my needs. Friendly knowledgeable staff and very straightforward to deal with. Thoroughly recommend.
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share such lovely feedback. We’re really pleased that you felt well looked after and that our team took the time to find a suitable option at a price you were happy with. It’s wonderful to know you’d recommend us.
If there’s ever anything more we can do for you, please get in touch. We’ll be delighted to help.
Kind regards,
Karl @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your experience. We’re really pleased that everything was explained clearly and that you were happy with the value you received.
If you ever need any further assistance, please feel free to get in touch. Our team will be more than happy to help.
Kind regards,
Karl @ Lancaster Insurance Services
Simple straightforward process to renew…
Simple straightforward process to renew my classic car insurance
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us.
We are delighted to hear that extending your vintage vehicle cover was such a smooth and hassle-free experience.
Please get in touch if we can support you with anything else.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to write us a review.
It is brilliant to hear that you had such a positive experience and felt well looked after throughout.
Please let us know if we can do anything else to support you.
Kind regards,
Thank you for taking the time to write us a review.
It is brilliant to hear that you had such a positive experience and felt well looked after throughout.
Please let us know if we can do anything else to support you.
Kind regards,
Thank you for taking the time to write us a review.
It is brilliant to hear that you had such a positive experience and felt well looked after throughout.
Please let us know if we can do anything else to support you.
Kind regards,
Vicky @ Lancaster Insurance Services
I renewed my policy because their…
I renewed my policy because their communication is good and I have never had a problem of any kind with Lancaster Insurance. They are easy to deal with and what is important to me is that I trust them.
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is wonderful to hear that our clear updates and reliable service gave you complete confidence to stay with us for another year.
If there is anything else you need in the future, we are always here to help.
Kind regards, Leanne @ Lancaster Insurance Services
I used Lancaster for two of my cars.
I used Lancaster for two of my cars.
Staff are always very helpful.
They are very competitive price wise.
I will be adding a third soon 👍🏻
2 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for leaving a review about your experience with us.
It is great to hear that our team has consistently provided support and that our pricing continues to offer excellent value for your vehicles. We appreciate your continued trust in us as you prepare to cover another car.
If you ever need anything else, we are always on hand to assist.
Kind regards, Leanne @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is wonderful to hear that you were pleased with the standard of support you received alongside a competitive rate.
If you ever need any additional help, please reach out to our team.
Kind regards, Leanne @ Lancaster Insurance Services
Quick concise service.
2 oktober 2026
Antwoord van Lancaster Insurance Services
We really appreciate you taking the moment to post a review.
It is great to know that your recent experience with our advisors met your expectations.
If you ever need any further guidance, feel free to contact us.
Kind regards, Leanne @ Lancaster Insurance Services
Dissatisfied that there was no movement…
Dissatisfied that there was no movement on the renewal the price was more expensive as the previous years offer could not be repeated , no loyalty offers for staying another year
24 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
I can completely appreciate how disappointing it is to see an increase in your renewal quote, especially when you have been a loyal customer with us and were hoping for a similar deal to your previous term.
We would really welcome the opportunity to look into this with you and discuss your options in more detail. Please feel free to get in touch with our customer service team via our online contact page so we can chat through your quote.
If there is anything else we can assist you with in the meantime, please don't hesitate to reach out.
Kind regards, Leanne @ Lancaster Insurance Services
10 out of 10 in all respects
I spoke to a very nice young man who ran through procedures and efficiently dealt with my renewal. A credit to the company.
1 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is fantastic to hear that our team member looked after your annual renewal so capably and made the entire process so smooth for you.
Please get in touch if we can support you with anything else.
Kind regards, Leanne @ Lancaster Insurance Services
Very helpful
Craig was very helpful, listened and advised me on my options very clearly.
1 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that Craig took the time to listen closely to your needs and explained your choices so clearly.
Please reach out if you need support with anything else moving forward.
Kind regards, Leanne @ Lancaster Insurance Services
No increase in premium for 3 points on…
No increase in premium for 3 points on license and I saved approx. £200 for removing a named driver.
1 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is fantastic to learn that your driving record details were processed without extra charges and that updating your policy setup unlocked such significant savings.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is wonderful to know that extending the cover on your MG was such a hassle-free process for you.
If you ever require any further support, our team is always on hand to assist.
Kind regards, Kirsty @ Lancaster Insurance Services
Great reminder phone call from a real…
Great reminder phone call from a real person. Set me up to renew on the spot.
23 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us your feedback.
It is brilliant to hear that our team member's phone call was a helpful prompt and made sorting out your renewal so quick and straightforward.
If you need any further support moving forward, we are always more than happy to help.
Kind regards,
Rachael @ Lancaster Insurance Services
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