Lancaster Insurance Services Reviews 

31.417
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Delightful to be contacted by phone the day after receiving my renewal offer by post. Very quick and straightforward to confirm and pay. Revived text and email confirmation shortly after. Could not ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(31.417)

3.444 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Always pleased with Lancaster Insurance…

Always pleased with Lancaster Insurance for my classic car

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

We are delighted to hear about your continued positive experiences with us and that we have been able to look after your classic car over the years.

Should you ever need anything else, our team is always on hand to assist.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

We are delighted to hear that you found our setup dependable and swift during your recent experience with us.

If you ever need a hand with anything else, our team is always ready to assist.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

GOOD OPERATOR

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is brilliant to hear that your experience went smoothly and that our advisor provided great support during the process.

Should you require any further assistance, please feel free to reach out to our team at any point.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Very helpful lady saw me through my…

Very helpful lady saw me through my renewal. I’ve been with them for many years now - no claims but no problems either.

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is wonderful to hear that you had such a great experience with our team during your renewal and that staying with us for so long has been completely hassle-free.

Should you need anything else going forward, we are always happy to help.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Very good overall service

Ease of communication with attentive, interested staff who seem to know what they are talking about.

Emma who I dealt with yesterday was very informative and helpful.

Pleased that I was offered a very competitive price which I accepted.

The company seems to have a definite interest in classic cars which is very encouraging for enthusiasts.

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is brilliant to hear that your experience with our team was so positive and that you were provided with clear, knowledgeable guidance during your conversation yesterday.

We are delighted that we could offer a rate that worked well for you, and it is fantastic to connect with someone who shares a genuine passion for classic vehicles.

If there is anything else you need assistance with, please feel free to get in touch.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Paul made the renewal efficient and…

Paul made the renewal efficient and clear

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us regarding your recent experience.

It is wonderful to hear that Paul provided such a straightforward and seamless process when updating your policy for another year.

If there is anything else we can support you with, please do reach out.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

New insurance for classic car

Dealt with Jamie who was brilliant. Very efficient and friendly. Great experience!

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your positive review with us.

It is fantastic to hear that your recent interaction with Jamie was so swift and enjoyable.

If you ever need a hand with anything else, our team is always happy to help.

Kind regards, Rachel @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Nice easy and professional

Nice easy and professional

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us online.

It is brilliant to hear how smooth and hassle-free you found the overall process.

If you ever need any assistance in the future, please feel free to reach out.

Kind regards, Rachel @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Just great service

Just great service

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your experience.

Hearing how smoothly everything went during your recent contact brings a big smile to our faces.

Should you need a hand with anything else, please get in touch with us anytime.

Kind regards, Rachel @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Classic car insurance Full information about the insurance I…

Full information about the insurance I needed. Very helpful and professional

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that you found our team knowledgeable and received top-class support while getting sorted with your coverage.

If there is anything else you need in the future, please don't hesitate to reach back out to us.

Kind regards, Rachel @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is brilliant to hear that the team member who assisted you was so well informed and gave you all the guidance you needed.

Should you ever require any further assistance, please feel free to reach back out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Advisor was good to remind me about…

Advisor was good to remind me about some details I had overlooked, did not compare prices as Lancaster has good reputation

28 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us following your recent interaction.

It is great to hear that our team member was able to spot those missing details and guide you through the finer points of your policy. We appreciate that you chose to stay with Lancaster based on our standing in the industry, and we are glad we could provide the thorough support you expected.

Should you need any further help with your cover, please feel free to reach back out to us.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

I was called backby a lovely lady called…

I was contacted by a lovely lady called emma 🎀 she ran through the whole process quickly and painlessly and it was a breath of fresh air so I actually speak to someone

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you so much for leaving us a review.

It is fantastic to hear that Emma provided such a swift, hassle-free experience and that speaking directly with a real person made all the difference.

Should you require any further support in the future, please do get in touch with us.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave a review. We are delighted that you found our process completely straightforward from start to finish and that you secured a brilliant price that offered great value for your budget.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

good reminder renewal date discounted…

good reminder renewal date discounted already as a loyal customer fast service good advice of further insurance offers.excellente service.

8 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave a review. We are delighted that you appreciated the early heads-up about your renewal. It is also wonderful to hear that you experienced such fast service and found the information on our other options helpful.

If you ever need any further support from us in the future, please feel free to reach out.

Kind regards,

Karl @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Good staff and pleasant to talk whilst…

Good staff and pleasant to talk whilst renewing my insurance on the telephone, deserve 5 stars.

26 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave a review. We are absolutely delighted to hear that you had such a pleasant experience speaking with our team to get your renewal sorted out. It is wonderful to know that our staff looked after you so well, and we truly appreciate your incredibly kind words and five-star feedback.

Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.

Kind regards,

Karl @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

This is the seventh year I have had my…

This is the seventh year I have had my classic car insurance with Lancaster - so I am definitely a happy, returning customer

3 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to write a review.

It is wonderful to hear about your loyalty over the last seven years and that you remain so satisfied with the cover for your classic car.

If you ever need any support from us, please feel free to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Affordable vintage car insurance

Renewed my MG vintage car insurance for 6th year. Lancaster are the best company for older vehicles. Good rates. Professional service. Good add-ons such as start at home RAC support. Special rates for low mileage. Very affordable comprehensive insurance cover. Lengthy call if first time, due to tons of regulatory questions. But that’s not their fault. They cross refer on all your past claims and also run credit checks now (which I did not understand). Anyway. Highly recommend for good rates.

25 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your experience with us regarding your MG policy renewal.

It is brilliant to know that you have stayed with us for six years and that our classic vehicle cover, competitive pricing, and breakdown options continue to meet your expectations. We completely appreciate that all the necessary compliance questions and background checks can make the call feel quite lengthy, so we really value your patience while we ensure everything is fully sorted.

If there is anything else our team can do for you, please let us know.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Helpful telephone call

I couldn't renew using the app but I had a very helpful telephone call and was able to get it sorted.

3 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

We are glad to hear that a member of our telephone team was able to assist you with getting everything sorted after you ran into difficulty with the mobile app.

Please reach out to us if there is anything else we can help you with today.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Great service and value

Simple renewal letter, easy to contact by phone and pleasant chat with the advisor. All sorted in minutes and a great cost for my 1965 Volvo Amazon.

30 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your experience with us. We’re delighted that renewing your cover was so effortless and that our advisor made the conversation an enjoyable one. It’s also lovely to know we could find the right value for your classic Volvo Amazon.

If you need anything else along the way, please get in touch. We’ll always be happy to help.

Kind regards,
Karl @ Lancaster Insurance Services

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