Delightful to be contacted by phone the day after receiving my renewal offer by post. Very quick and straightforward to confirm and pay. Revived text and email confirmation shortly after. Could not ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer
Bedrijf heeft geantwoord
It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer
Bedrijf heeft geantwoord
I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Contactgegevens
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Verenigd Koninkrijk
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Uitstekend
31K reviews
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Person over the phone was really kind…
Person over the phone was really kind and helpful cause of his good knowledge find me a good deal and I accept the offer from Fiaz.
Thank you.
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is great to hear that our colleague was so knowledgeable and polite when guiding you toward an affordable policy option.
If there is anything else we can do for you, please reach out to us.
Kind regards,
Laura @ Lancaster Insurance Services
Call handler had a great sense of…
Call handler had a great sense of humour and was very helpful! Great service!
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to post your review.
It is wonderful to hear that our team member brought some lightheartedness to your call while providing fantastic assistance throughout.
Should you ever require any support from us in the future, please do not hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to know that your experience with us was entirely seamless and hassle-free from start to finish.
If you ever need any further support from our team, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Very helpful agent.
29 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to post your review.
It is brilliant to hear that our advisor was so attentive and supportive during your call.
Should you require any further assistance, please feel free to reach back out.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is brilliant to hear that our advisor was so attentive when getting in touch with your estimate.
If you ever need any further assistance, please feel free to get in touch.
Kind regards, Kirsty @ Lancaster Insurance Services
Great customer service and very clear…
Great customer service and very clear explanation on policy
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is fantastic to hear that our advisor provided such thorough guidance and made everything simple to understand throughout your conversation.
If you ever need anything else, please don't hesitate to contact us.
Kind regards, Kirsty @ Lancaster Insurance Services
Good value classic car insurance through people that care
Getting through to a real person was easy and much better to work with than filling out forms when you are not sure how to deal with insuring a car on SORN and stored in a workshop. Lancaster staff are very knowledgeable about the needs of insuring a classic car and Fiaz was a big help in getting the right quote sorted out. The quote was very good value and payment was simple with all documents delivered electronically while we were on the call.
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to post your feedback with us.
It is brilliant to know that speaking directly to our team made resolving your vehicle's off-road arrangements so straightforward and that Fiaz provided the expertise needed to secure a competitive price and issue your paperwork smoothly.
If there is anything else you require down the track, please do not hesitate to reach out.
Kind regards, Leanne @ Lancaster Insurance Services
Not the cheapest by a long run but the…
Not the cheapest by a long run but the best Agreed Value on offer
29 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We really appreciate you highlighting that our Agreed Value cover stands out for your peace of mind, though we understand your thoughts regarding overall premium pricing.
If you ever wish to discuss your cover in more detail or provide any further feedback, please feel free to reach out via our contact us page to speak with our customer services team.
Thanks again for sharing your review, and please let us know if there is anything else we can do for you.
Kind regards, Leanne @ Lancaster Insurance Services
Very helpful and supportive
Signed up for two insurance policies on same day ,got them confused and cancelled wrong one.
Lancaster staff sorted it very quickly...couldn't be more helpful.
Price was massive saving go my renewal quote from different company. Well Done and thanks!!
17 september 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear how quickly our team resolved the mistake with your cancellation and put everything right for you. We are also delighted that we could save you a significant amount compared to your previous insurer's renewal offer.
If you ever need any further help, please feel free to get in touch.
Kind regards, Kirsty @ Lancaster Insurance Services
Efficient Renewal
Phone answered promptly, and agent answered all renewal questions. A very reliable company to deal with.
29 september 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is wonderful to hear that your phone call was answered so quickly and that our team member gave you all the information you needed regarding your upcoming year's cover.
If you ever need any support from us in the future, please feel free to get in touch.
Kind regards, Leanne @ Lancaster Insurance Services
Always good customer service
Always easy to deal with and very good customer service. They have very friendly and helpful staff. Very happy with the price of the renewal quote.
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is brilliant to hear that you found the entire process so smooth, received top-notch support from our team, and were pleased with your final figure.
If you ever require any further support, please don't hesitate to reach back out to us.
Kind regards, Leanne @ Lancaster Insurance Services
Always pleased with Lancaster Insurance…
Always pleased with Lancaster Insurance for my classic car
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are delighted to hear about your continued positive experiences with us and that we have been able to look after your classic car over the years.
Should you ever need anything else, our team is always on hand to assist.
Kind regards, Leanne @ Lancaster Insurance Services
Very reliable &efficient
6 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are delighted to hear that you found our setup dependable and swift during your recent experience with us.
If you ever need a hand with anything else, our team is always ready to assist.
Kind regards, Leanne @ Lancaster Insurance Services
GOOD OPERATOR
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is brilliant to hear that your experience went smoothly and that our advisor provided great support during the process.
Should you require any further assistance, please feel free to reach out to our team at any point.
Kind regards, Leanne @ Lancaster Insurance Services
Very helpful lady saw me through my…
Very helpful lady saw me through my renewal. I’ve been with them for many years now - no claims but no problems either.
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that you had such a great experience with our team during your renewal and that staying with us for so long has been completely hassle-free.
Should you need anything else going forward, we are always happy to help.
Kind regards, Leanne @ Lancaster Insurance Services
Very good overall service
Ease of communication with attentive, interested staff who seem to know what they are talking about.
Emma who I dealt with yesterday was very informative and helpful.
Pleased that I was offered a very competitive price which I accepted.
The company seems to have a definite interest in classic cars which is very encouraging for enthusiasts.
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is brilliant to hear that your experience with our team was so positive and that you were provided with clear, knowledgeable guidance during your conversation yesterday.
We are delighted that we could offer a rate that worked well for you, and it is fantastic to connect with someone who shares a genuine passion for classic vehicles.
If there is anything else you need assistance with, please feel free to get in touch.
Kind regards, Leanne @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us regarding your recent experience.
It is wonderful to hear that Paul provided such a straightforward and seamless process when updating your policy for another year.
If there is anything else we can support you with, please do reach out.
Kind regards,
Laura @ Lancaster Insurance Services
New insurance for classic car
Dealt with Jamie who was brilliant. Very efficient and friendly. Great experience!
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your positive review with us.
It is fantastic to hear that your recent interaction with Jamie was so swift and enjoyable.
If you ever need a hand with anything else, our team is always happy to help.
Kind regards, Rachel @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us online.
It is brilliant to hear how smooth and hassle-free you found the overall process.
If you ever need any assistance in the future, please feel free to reach out.
Kind regards, Rachel @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your experience.
Hearing how smoothly everything went during your recent contact brings a big smile to our faces.
Should you need a hand with anything else, please get in touch with us anytime.
Kind regards, Rachel @ Lancaster Insurance Services
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