Lancaster Insurance Services Reviews 

31.400
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delightful to be contacted by phone the day after receiving my renewal offer by post. Very quick and straightforward to confirm and pay. Revived text and email confirmation shortly after. Could not ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beth any was most informative and helped/assisted throughout the process. A delight speaking with her. Shame Nutshell Insurance don't implement the same system ! The policy price was quite favourable... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(31.400)

3.428 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Organising renewal classic car insurance

Good knowledge of product and understanding of my requirements.
Nothing was too much trouble and business concluded in a quick, efficient and friendly manner

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving us a review.

It is great to hear how helpful and knowledgeable our team was and that we were able to handle everything smoothly and tailored to what you needed.

Should you ever need any further support from us, please do not hesitate to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Insured cars classic and multi car

I have a classic car insurance inc European recovery, plus a new multi car policy. Professional staff and competitive pricing.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your thoughts and leaving us a review.

It is great to hear that our team delivered such a helpful experience and provided great value across your vintage runaround with continental travel assistance, as well as your combined household setup.

Should you ever need anything else, please feel free to reach out to us at any point.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Excellent service.

A very straightforward process with good information.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving us a review today.

It is great to hear that setting everything up went smoothly and that the details provided were clear and helpful.

If you ever need any support from us in the future, please feel free to reach back out.

Kind regards,
Vicky @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Personalised service

The agent I spoke (Fiaz) to was very thorough and was very responsive to what I had to say and offered me a range of possibilities tailored to my requirements

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving a review about your recent contact with us.

It is brilliant to hear that Fiaz was so meticulous during your conversation, listened closely to your situation, and was able to present choices suited to your needs.

If you require any further support from us in the future, please feel free to reach out to our team at any point.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

The lady was really helpful and soon…

The lady was really helpful and soon sorted my requirements out.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that our team member was able to quickly handle everything you needed and deliver such fantastic support.

If you ever need a hand with anything else, we are always more than happy to help.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Good service from excellent staff

It was so easy speaking to Craig to sort out a new policy

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us today.

It is fantastic to hear that your experience setting up your new cover went so smoothly and that Craig was able to make everything simple for you.

If you ever need any assistance in the future, please feel free to get in touch with us anytime.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Easy to deal with

8 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is great to know that you found the whole process straightforward and hassle-free from start to finish.

If there is anything further we can do for you, please do not hesitate to reach out.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Quick and easy no fuss

Quick and easy no fuss

30 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to post your review.

It is brilliant to hear that setting up your cover with us was so swift and hassle-free.

If you ever require any further support, please feel free to reach out.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

As usual great service great policy…

As usual great service great policy classic multi car policy is the best policy on the market

30 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving us a review.

It is brilliant to hear that our classic multi-vehicle arrangement continues to deliver top-tier protection and that you remain so happy with our service year after year.

Should you ever need anything else from us, please do get in touch.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Good insurance renewal service from Lancaster

Lancaster insurance were very helpful in renewing my car insurance. They ensured that all details were up to date.

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your experience with us.

It is wonderful to hear that our team made your annual arrangement smooth while making sure every aspect of your information remained fully accurate.

Should you ever need a hand with anything else, please don't hesitate to contact us.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Quick ,Thorough

Quick ,Thorough, Professional, very happy with service.

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is wonderful to hear that your experience was so prompt and efficient, and that you were pleased with the assistance provided.

Should you need anything else in the future, we are always happy to help.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

No unnecessary faffing about

No unnecessary faffing about. Open as to costs an admin charges
Professional and personable ....Fiaz

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to write a review.

It is brilliant to hear that you found our setup transparent and that you were pleased with the clarity around our pricing and administration fees.

Should you ever need a hand with anything else, our team is always ready to assist.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Professional assistance in a personable…

Professional assistance in a personable manner

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is great to hear that you found our team both knowledgeable and easy to chat with while getting things sorted.

If there is anything else you need from us down the track, please feel free to reach out.

Kind regards,
Vicky @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Person over the phone was really kind…

Person over the phone was really kind and helpful cause of his good knowledge find me a good deal and I accept the offer from Fiaz.
Thank you.

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is great to hear that our colleague was so knowledgeable and polite when guiding you toward an affordable policy option.

If there is anything else we can do for you, please reach out to us.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Call handler had a great sense of…

Call handler had a great sense of humour and was very helpful! Great service!

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to post your review.

It is wonderful to hear that our team member brought some lightheartedness to your call while providing fantastic assistance throughout.

Should you ever require any support from us in the future, please do not hesitate to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

All good

All good, nothing bad to say

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is wonderful to know that your experience with us was entirely seamless and hassle-free from start to finish.

If you ever need any further support from our team, please feel free to reach out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Very helpful agent.

29 september 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to post your review.

It is brilliant to hear that our advisor was so attentive and supportive during your call.

Should you require any further assistance, please feel free to reach back out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Called back with a quote and was very…

Called back with a quote and was very helpful

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is brilliant to hear that our advisor was so attentive when getting in touch with your estimate.

If you ever need any further assistance, please feel free to get in touch.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Great customer service and very clear…

Great customer service and very clear explanation on policy

6 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is fantastic to hear that our advisor provided such thorough guidance and made everything simple to understand throughout your conversation.

If you ever need anything else, please don't hesitate to contact us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 4 van de 5 sterren

Good value classic car insurance through people that care

Getting through to a real person was easy and much better to work with than filling out forms when you are not sure how to deal with insuring a car on SORN and stored in a workshop. Lancaster staff are very knowledgeable about the needs of insuring a classic car and Fiaz was a big help in getting the right quote sorted out. The quote was very good value and payment was simple with all documents delivered electronically while we were on the call.

5 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to post your feedback with us.

It is brilliant to know that speaking directly to our team made resolving your vehicle's off-road arrangements so straightforward and that Fiaz provided the expertise needed to secure a competitive price and issue your paperwork smoothly.

If there is anything else you require down the track, please do not hesitate to reach out.

Kind regards, Leanne @ Lancaster Insurance Services

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