Lancaster Insurance Services Reviews 

31.392
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beth any was most informative and helped/assisted throughout the process. A delight speaking with her. Shame Nutshell Insurance don't implement the same system ! The policy price was quite favourable... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(31.392)

3.417 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very friendly + ease to insure.

Very friendly + ease to insure.
All questions answered + recommended by MG owners club.

10 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review today.

We are delighted to hear that our team was welcoming, that arranging your cover was simple, and that we resolved all your enquiries after you were directed to us by your vehicle group.

If you ever need any support in the future, please feel free to reach out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Simple and easy to renew

Simple and easy to renew

10 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review today.

We are delighted to hear that continuing your cover with us was a smooth and hassle-free process.

If you ever need any support in the future, please feel free to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

The insurance renewal was…

The insurance renewal was straightforward, the discussion with the agent was amiable and the price was good

9 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review today.

We are delighted to hear that extending your cover was seamless, that our team member was pleasant to speak with, and that you were satisfied with the overall cost.

If you ever need any support in the future, please feel free to reach out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Happy customer

The guy did a good job

2 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review today.

We are really pleased to hear that your advisor provided such thorough and helpful assistance.

Should you need any further help, please feel free to reach out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Everything done on time

Everything done on time, no problems no hassle

2 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your experience with us.

It is wonderful to hear that your setup was completed promptly and without any complications.

If you ever need anything else, our team is always happy to assist.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful , informative staff.Patient and good natured.
Took time to explain answered all my questions. Great , thanks.

9 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your review.

We're glad to hear that our team was so patient, approachable, and happy to talk through every detail to clear up your queries.

If you need anything else from us, please don't hesitate to reach back out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Great people

Great service people I spoke to were great

9 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your experience with us.

It is wonderful to know that our team was able to support you so well over the phone.

Please let us know if there is anything further we can do to assist you.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Had a policy with Lancaster several…

Had a policy with Lancaster several years ago,and had good service!
And decided to reinsurance my classic car, service still excellent.

9 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for getting in touch and taking the time to share your review.

It is brilliant to hear that you had such a great experience with us in the past and that you chose to bring your classic vehicle back to us for cover. We are delighted that our team kept up that high standard of care for you this time around.

Should you ever need anything else, we are always more than happy to help.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Fiaz was amazing

Fiaz was amazing. Super informative and competitive quote. Thank you

9 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us!

We're delighted to hear that you had such a great experience getting your cover sorted and that you secured a great price on your policy.

Should you need anything else from us, we are always on hand to help.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

was able to get my e36 insured for the…

was able to get my e36 insured for the year at a very reasonable cost. Where pleasant to deal with and very happy with the service I received

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your experience with us.

It is wonderful to hear that we could help get your classic BMW protected for the year with an affordable premium, and that our team provided such warm, attentive support throughout.

If you ever need a hand with anything else down the road, please do not hesitate to reach out to us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lancaster Insurance Services

Thank you for sharing your thoughts with us.

It is wonderful to hear that our team was able to address your request rapidly and provide such attentive support.

Should you ever require any help in the future, please feel free to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Very easy to sort out the insurance

Very easy to sort out the insurance, very clear personal to talk to, reasonable cost

8 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us your feedback.

It is brilliant to hear that setting up your cover went so smoothly and that our representative provided clear, tailored support alongside a competitive rate.

Should you ever need anything else, our team is always happy to assist.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 4 van de 5 sterren

Good price affordable for the milage…

Good price affordable for the milage that the car will do as p38 is becoming a classic
Car.

8 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your thoughts with us.

It is great to hear that we were able to provide a fair quote that accounts for your limited annual driving, especially for such a iconic model.

If you ever need any further support from us, please feel free to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Organising renewal classic car insurance

Good knowledge of product and understanding of my requirements.
Nothing was too much trouble and business concluded in a quick, efficient and friendly manner

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving us a review.

It is great to hear how helpful and knowledgeable our team was and that we were able to handle everything smoothly and tailored to what you needed.

Should you ever need any further support from us, please do not hesitate to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Insured cars classic and multi car

I have a classic car insurance inc European recovery, plus a new multi car policy. Professional staff and competitive pricing.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your thoughts and leaving us a review.

It is great to hear that our team delivered such a helpful experience and provided great value across your vintage runaround with continental travel assistance, as well as your combined household setup.

Should you ever need anything else, please feel free to reach out to us at any point.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Excellent service.

A very straightforward process with good information.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving us a review today.

It is great to hear that setting everything up went smoothly and that the details provided were clear and helpful.

If you ever need any support from us in the future, please feel free to reach back out.

Kind regards,
Vicky @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Personalised service

The agent I spoke (Fiaz) to was very thorough and was very responsive to what I had to say and offered me a range of possibilities tailored to my requirements

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for leaving a review about your recent contact with us.

It is brilliant to hear that Fiaz was so meticulous during your conversation, listened closely to your situation, and was able to present choices suited to your needs.

If you require any further support from us in the future, please feel free to reach out to our team at any point.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

The lady was really helpful and soon…

The lady was really helpful and soon sorted my requirements out.

1 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that our team member was able to quickly handle everything you needed and deliver such fantastic support.

If you ever need a hand with anything else, we are always more than happy to help.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Good service from excellent staff

It was so easy speaking to Craig to sort out a new policy

7 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us today.

It is fantastic to hear that your experience setting up your new cover went so smoothly and that Craig was able to make everything simple for you.

If you ever need any assistance in the future, please feel free to get in touch with us anytime.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Easy to deal with

8 oktober 2026
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Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is great to know that you found the whole process straightforward and hassle-free from start to finish.

If there is anything further we can do for you, please do not hesitate to reach out.

Kind regards,
Laura @ Lancaster Insurance Services

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