It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer
Bedrijf heeft geantwoord
Beth any was most informative and helped/assisted throughout the process. A delight speaking with her. Shame Nutshell Insurance don't implement the same system ! The policy price was quite favourable... Toon meer
Bedrijf heeft geantwoord
I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Contactgegevens
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Verenigd Koninkrijk
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Uitstekend
31K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding service
The people I dealt with at Lancaster Insurance Services listened to my requirements and went the extra mile to understand and give me the best service that I could wish for.
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that our team took the care to properly listen to what you needed and put in the extra effort to deliver such high-quality care.
If there is anything else we can support you with in the future, please don't hesitate to get in touch.
Kind regards, Tahara @ Lancaster Insurance Services
Some one to speak to, good value
Simple n straightforward....
If it works stick with the system.
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your review with us.
It is great to know that you are pleased with how straightforward everything was and that our setup is working well for you.
If you ever need any further help, please feel free to reach out to our team.
Kind regards, Tahara @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you so much for taking the moment to leave your feedback with us today.
It is wonderful to hear that your experience felt polished and professional from start to finish.
Should you ever need anything else further down the road, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
No reason to change from Lancaster for Classic Car Insurance
Renewed a classic car with Lancaster for the tenth time for another twelve months. It was significantly cheaper this year than last.
Updates and reminders come by text and email.
Always helpful on the 'phone too!
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for leaving us your review.
It is fantastic to hear about your continued loyalty over the last decade and that your latest renewal came in much lower than previous years. We are also really glad that our text, email, and phone communications have kept things convenient and easy for you.
If you ever need any further assistance, please feel free to get in touch with our team.
Kind regards, Tahara @ Lancaster Insurance Services
Been with them for years never a…
Been with them for years never a problem and very reasonable price
1 mei 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to post your review.
It is brilliant to know that you have enjoyed such a seamless experience during your time with us and that you find our pricing so competitive.
We hope to continue looking after you for many years to come.
Kind regards, Tahara @ Lancaster Insurance Services
Efficient and friendly classic car insurance
I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole process by Emma extremely efficiently with a welcoming friendly manner. I was happy with the quotation and purchased the cover.
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review and for returning to us after ten years.
It is wonderful to hear that Emma looked after you so well and made setting up cover for your classic Rover such a pleasant, hassle-free experience.
If there is anything further we can do to support you, please feel free to get in touch.
Kind regards, Kirsty @ Lancaster Insurance Services
ABSOLUTELY FANTASTIC PROFESSIONAL…
ABSOLUTELY FANTASTIC PROFESSIONAL COMPANY INSURED ME STRAIGHT AWAY AND SO KIND AND POLITE HELPFULL STAFF !
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you so much for leaving us a review.
It is brilliant to hear that setting up your cover was so quick and that our team provided such warm, helpful assistance.
If you ever need anything else, we are always here to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you so much for sharing your feedback with us today.
It is wonderful to hear that your recent experience with our insurance team felt straightforward and completely hassle-free from start to finish.
Should you ever need any guidance or support moving forward, please feel free to reach out to us at any time.
Kind regards, Tahara @ Lancaster Insurance Services
Error.I arranged my insurance with you but…
I arranged my insurance with you but was contacted an hour later to be told an error on your part had happened it was rectified.
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your review with us.
I am sorry to hear about your recent experience after setting up your policy and understand how unexpected contact shortly afterwards would have been frustrating.
If you would like to discuss this further or share any additional feedback, please reach out to us through our contact page, where someone will be glad to look into this with you.
Kind regards, Tahara @ Lancaster Insurance Services
Made it very easy chatting to a lovely…
Made it very easy chatting to a lovely person very helpful
5 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for leaving us a review.
It is great to hear that speaking with one of our team members made everything so straightforward and pleasant for you today.
If there is anything else you need assistance with in the future, please feel free to contact us again.
Kind regards, Tahara @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for sharing your feedback with us today.
It is brilliant to hear how quick and smooth you found setting everything up with us.
If there is anything else we can do to support you, please feel free to reach back out.
Kind regards,
Laura @ Lancaster Insurance Services
Craig was really helpful.
I spoke with Craig who was really helpful, he explained everything very clearly and answered all my questions, he even managed to reduce my excess significantly without any cost to me.
12 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for sharing your experience with us today.
It is fantastic to hear that your conversation went so well and that Craig took the time to talk you through everything, address your queries, and adjust your policy parameters to secure better terms for you.
Please feel free to reach back out to us if you require any assistance in the future.
Kind regards,
Laura @ Lancaster Insurance Services
Agent on the phone was very helpful and…
Agent on the phone was very helpful and polite.
10 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us today.
We are delighted to hear that our advisor was courteous and supportive when speaking with you over the telephone.
Should you ever require any further support, please feel free to get in touch with us.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to share your feedback with us today.
We are delighted to hear that you found our advisors top-tier, the support top-notch, and our rates exceptionally competitive.
If you ever need any assistance in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Overall happy with the experience
Overall happy with the experience. And not a bad price either. You can tell the insurance is more taylored to classic vehicles.
10 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are delighted to hear that you had a positive interaction with us, found our pricing competitive, and felt that our cover was well suited to vintage motoring.
If you ever need any assistance in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Very friendly and helpful person
Very friendly and helpful person dealt with my enquiry and payment.
10 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are delighted to hear that our advisor was welcoming and provided great support while processing your transaction and answering your questions.
If you ever require any support in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Very friendly + ease to insure.
Very friendly + ease to insure.
All questions answered + recommended by MG owners club.
10 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are delighted to hear that our team was welcoming, that arranging your cover was simple, and that we resolved all your enquiries after you were directed to us by your vehicle group.
If you ever need any support in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are delighted to hear that continuing your cover with us was a smooth and hassle-free process.
If you ever need any support in the future, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
The insurance renewal was…
The insurance renewal was straightforward, the discussion with the agent was amiable and the price was good
9 oktober 2026
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are delighted to hear that extending your cover was seamless, that our team member was pleasant to speak with, and that you were satisfied with the overall cost.
If you ever need any support in the future, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Antwoord van Lancaster Insurance Services
Thank you for taking the time to leave us a review today.
We are really pleased to hear that your advisor provided such thorough and helpful assistance.
Should you need any further help, please feel free to reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.