Lancaster Insurance Services Reviews 

31.384
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

It was easy to set up the new insurance. 1 phone call to get an original quote before the car arrived plus an easy 2nd call when we knew the actual arrival date. Agent seemed knowledgeable and althoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beth any was most informative and helped/assisted throughout the process. A delight speaking with her. Shame Nutshell Insurance don't implement the same system ! The policy price was quite favourable... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service cant fault them at all . Emma who took my initial call and craig who finished my insurance today were both friendly and professional and helped me get the correct insurance for my car .... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole pr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(31.384)

3.411 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

New Car Insurance policy

A very prompt call back from Craig who was extremely helpful in sorting out the insurance on my Mini Convertible at a sensible cost in comparison to others.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that Craig was able to get in touch so quickly and guide you through setting up cover for your Mini Convertible at a price that felt fair.

If you ever need any further support from us, please feel free to reach back out.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 4 van de 5 sterren

A quick concise at ease experience with…

A quick concise at ease experience with a confident member of your staff.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is brilliant to hear that our colleague looked after you so well and made setting up your cover feel completely hassle-free.

If you ever need any extra support from us in the future, we are always here to help.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Fantastic as always

Great staff, clear and helpful, fast and efficient service, very polite. Couldn't asked for any better service. Great price too.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us such feedback today.

It is brilliant to hear that our team looked after you so well, provided clear details quickly, and that you were happy with the final cost of your cover.

Please feel free to reach out to us if there is anything more we can do to help.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Policy renewal sorted and the Lancaster…

Policy renewal sorted and the Lancaster assistant helped in an efficient manner to process my requirements

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

We are delighted to hear that setting up your latest cover was a breeze and that our colleague was able to handle everything smoothly for you.

If you ever need any further support from us, please don't hesitate to get in touch.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Really easy to arrange

Really easy to arrange, no problems at all. Helpful operative.

1 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave a review following your experience with us.

We are delighted to hear that setting up your cover went so seamlessly and that you felt well looked after by our colleague.

Should you ever need a hand with anything else, our team is always happy to assist.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review.

It is brilliant to hear that our team has delivered such supportive service to you for two years running.

If you ever need any further assistance, please feel free to get in touch.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Mohammad was a great help in getting…

Mohammad was a great help in getting the policy started and all correct defo 10/10 advisor

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave a review following your experience.

We are so glad to hear that Mohammad provided top-tier guidance and ensured every detail of your cover was set up perfectly.

If you ever require anything further, please do not hesitate to reach out.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Competitive price

Competitive price, quick easy to arrange, very satisfied.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for leaving your review with us.

We are delighted to hear that you secured a fantastic deal and found setting up your cover so prompt and hassle-free.

If you ever require any further support, please feel free to get in touch with us.

Kind regards, Kirsty @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Had information given that I didn’t…

Had information given that I didn’t realise and helped me decide which policy I wanted looking to the future options.the staff were helpful

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

We are delighted that our team provided such valuable details to help you choose the ideal cover for your upcoming plans.

If you require any additional support, please reach out to us at any time.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Easy to talk to and understand

Easy to talk to and understand. Dealt with my renewal very well.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for leaving us a review.

It is brilliant to hear that your experience renewing with us was so straightforward and pleasant.

If you need any extra support from us going forward, please let us know.

Kind regards, Leanne @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Nice guy on the phone and easy to…

Nice guy on the phone and easy to understand

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for leaving us a review.

It is brilliant to hear that our colleague was so helpful over the phone and made everything clear and simple for you.

If you ever need any further support from us, please feel free to reach back out.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 3 van de 5 sterren

Contacting direct

I found forwarding information from my present insurance company to you complicated. Not sure if you received the information that you required.
If you send me a email address instead of portals or links I will attempt to furnish the info.

5 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us your review.

We understand how frustrating it can be when sending over information feels tricky, and we appreciate you sharing your experience with our portal links.

Please visit our Contact Us page on our website so our customer services team can discuss this further with you and help ensure we have everything needed for your policy.

We appreciate your feedback and hope you have a great rest of your day.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Super quick and easy thanks to the…

Super quick and easy thanks to the Lancaster team

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for sharing your positive feedback with us.

It is brilliant to hear that our staff in Lancaster made getting your cover sorted so swift and straightforward.

Should you require any further support from us, please feel free to reach out.

Kind regards, Rachel @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Spoke to Craig who was very helpful and…

Spoke to Craig who was very helpful and professional
the service and price I received was perfect.

13 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for sharing your feedback with us.

It is wonderful to hear that Craig provided such a supportive and expert approach during your conversation, and that both the cost and overall experience met your high expectations.

Should you ever need any additional guidance down the road, please do not hesitate to reach out.

Kind regards,
Laura @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Outstanding service

The people I dealt with at Lancaster Insurance Services listened to my requirements and went the extra mile to understand and give me the best service that I could wish for.

12 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to share your feedback with us.

It is wonderful to hear that our team took the care to properly listen to what you needed and put in the extra effort to deliver such high-quality care.

If there is anything else we can support you with in the future, please don't hesitate to get in touch.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Some one to speak to, good value

Simple n straightforward....
If it works stick with the system.

12 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for sharing your review with us.

It is great to know that you are pleased with how straightforward everything was and that our setup is working well for you.

If you ever need any further help, please feel free to reach out to our team.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you so much for taking the moment to leave your feedback with us today.

It is wonderful to hear that your experience felt polished and professional from start to finish.

Should you ever need anything else further down the road, please feel free to reach out.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

No reason to change from Lancaster for Classic Car Insurance

Renewed a classic car with Lancaster for the tenth time for another twelve months. It was significantly cheaper this year than last.
Updates and reminders come by text and email.
Always helpful on the 'phone too!

5 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for leaving us your review.

It is fantastic to hear about your continued loyalty over the last decade and that your latest renewal came in much lower than previous years. We are also really glad that our text, email, and phone communications have kept things convenient and easy for you.

If you ever need any further assistance, please feel free to get in touch with our team.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Been with them for years never a…

Been with them for years never a problem and very reasonable price

1 mei 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to post your review.

It is brilliant to know that you have enjoyed such a seamless experience during your time with us and that you find our pricing so competitive.

We hope to continue looking after you for many years to come.

Kind regards, Tahara @ Lancaster Insurance Services

Beoordeeld met 5 van de 5 sterren

Efficient and friendly classic car insurance

I have used Lancaster for classic car insurance some ten years ago, so having agreed to purchase a classic Rover after a ten year break, Lancaster was my first choice. I was taken through the whole process by Emma extremely efficiently with a welcoming friendly manner. I was happy with the quotation and purchased the cover.

12 oktober 2026
Logo Lancaster Insurance Services

Antwoord van Lancaster Insurance Services

Thank you for taking the time to leave us a review and for returning to us after ten years.

It is wonderful to hear that Emma looked after you so well and made setting up cover for your classic Rover such a pleasant, hassle-free experience.

If there is anything further we can do to support you, please feel free to get in touch.

Kind regards, Kirsty @ Lancaster Insurance Services

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer