L&C Mortgages Reviews 

Have used L&C for over 20 years and always found them hugely helpful and effective

Yahya could not have been any more helpful throughout this whole process.
Not only has the mortgage been processed professionally, advice was given throughout on matters beyond the mortgage itself. This included Conveyors, Surveyors and insurance.
Would Definately use again for any other purchases and remortgaging.
Thank you.

Fantastic experience with l&c, our mortgage advisor was Kieran and he was so so helpful and efficient, I was even able to apply for a mortgage the same day of contacting him for the first time! I could not be happier with the service we have received

Really wonderful mortgage advisors. Would give a special shout out to Heather! Better service and agents than mortgage advisors I have paid a large fee for in the past.

As someone who was completely new to the mortgage application process, I found Jake's support invaluable. From the start, he made me feel reassured and confident, taking the time to explain everything clearly and answer all of my questions. He was professional, knowledgeable, and friendly throughout the entire process, making what could have been a stressful experience feel straightforward and manageable. I would highly recommend Jake to anyone looking for mortgage advice. Thank you for all your help! We will be definitely coming back in the future.

Used L&C for my last 3 remortgages. Great service. Make everything quick and simple.

The process was really good. The portal was great- easy to access and upload any information & documents.
And any issues I had were resolved very quickly

Great service as always very efficient and smooth process to understand our needs. Very highly recommended.

Excellent mortgage service, I have used them previously and have gotten me deals as good as paid brokers. Easy to use website and people are very helpful and informative. Dropped a star as recently their website has been very slow, I suspect due to dynamic loading of the mortgage value without proper asynchronous handling of api requests

Thomas Bree has provided excellent support. He has always responded promptly to any questions, nothing is a silly question and I am very grateful for this. Thank you

I honestly can’t recommend Charlene Fenn at L&C Mortgages highly enough.

We were in an incredibly stressful financial situation and needed to release money quickly. Charlene completely understood how urgent it was for us and, from the very beginning, made me feel like we were in safe hands.

She was so easy to talk to, incredibly kind and reassuring, and took so much of the hard work and stress away from me. She kept me updated throughout, chased things when they needed chasing and made what felt like a completely overwhelming process so much easier to deal with.

Getting this mortgage through has genuinely changed things for our family and helped us out of a situation that was becoming financially unsustainable. I don’t think Charlene will ever fully realise quite how much her help has meant to us.

She didn’t just arrange a mortgage — she took care of us through a really difficult period, and I will always be incredibly grateful for that.

Thank you so much, Charlene. You have made an enormous difference to our family and I wouldn’t hesitate to recommend you to anyone looking for a mortgage broker.

Thanks you Khurram and the team, very good communication and helped a lot throughout the process.

Everything went smoothly Alexander was very easy to talk to and professional

The mortgage broker did not help me complete the remortgage and just told me to call NatWest when there was no number and all attempts to finalise the end product after many calls s and voicemail to l and c ended in the mortgage ending and your mortgage broker telling me the interest rate would be higher. He was happy to get me to commit but didn’t help me finalise the deal re IT issues so lost out on the remortgage . I rang and left messages several times and the only response I got from Matthew was call NatWest? No number contact for NatWest on agreement . Why wasnt he interested in helping me until the end? Most companies would be?

From start to finish it was refreshing to deal with people who genuinely wanted to help! Reza was fantastic from start to finish. Extremely informative and a credit to your company. I look forward to dealing with Reza again in the hope mortgage rates fall 👍 I would recommend your services!!

Excellent service

I rarely write reviews, but my positive experience with L&C made this an exception. As a slightly older applicant, I felt that the mortgage boat had sailed, but after playing with the numbers, I reached out to L&C to give it a go. From that point on, it was plain sailing. The online application was comprehensive but easy to follow, particularly if you have all your financial details to hand. The mortgage adviser got in contact over the bank holiday weekend, was knowledgeable and approachable, and we completed the application over the phone in a follow-up call the following Wednesday. He was also able to put me in touch with a surveyor and solicitor, and set up an income protection review. As a one-stop shop for an inexperienced first-time buyer, L&C seem hard to beat. From initial application to mortgage offer has taken exactly 3 weeks; the process has been smooth throughout, and I would definitely recommend.

Keenan was great to deal with, very polite and professional, he explained everything and was efficient dealing with everything.

Rudest customer service I have ever received. If I wasn’t so close to completing on the sale I would have left this company and gone elsewhere due to their rudeness.

They send reminders every month during the solicitor stage to let you know that you are still on the best mortgage deal which I thought was great at first, until after 4 months I decided to double check myself and every major bank had a deal A LOT lower than I was on (which equated to thousands of pounds less). Shocked that I hadn’t been informed about these better offers, I emailed them to request to be switched to this deal however 3 days later I still hadn’t received a reply and so I followed up with another message. In response I was then sent a rude email about how everyone else is in the same position as me and to wait until they get around to it. As a result of how long it took them to action our request, the lower rate had been already pulled and so we had to settle on a higher rate.

I wonder if I had not emailed to ask to be switched, would we have even been told about the lower available rates.

I also asked for them to reapply for the mortgage so that a new 6 month period would be triggered so that we didn’t have to worry about the current offer expiring and possibly having to reapply with highly inflated rates and funnily enough I still haven’t received a reply - and that was over 2 months ago.

As you can appreciate, I would not recommend this company.