LeadMailbox Reviews 

194
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I have been using lead mailbox for 10 years now. as a lender who buys online leads its a big part of my business. the service, cost and ease of the product are A++++ I love the simple lay out how it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been using LeadMailbox for over 10 years, and they have been a great partner for our business. Their lead management system is easy to use, reliable, and has helped us automate our process and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using CRM's for almost 15 years and I have to say Leadmailbox is best company in the space period!! Spencer Shiffman is always on call ready to help whenever needed and Bob Price who is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Through-out my 15+ years in the mortgage industry i am surprised i never tried LMB. I have used almost all CRM's out there from Bntouch, salesforce, Jungo, etc. and with 100% certainty LMB is the easi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. CRM-aanbieder
  2. Internetmarketing
  3. Online marketingbureau
  4. Softwarebedrijf

Geschreven door het bedrijf

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you and your company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features: * Month to month - no long term contract required * Per seat charges * Import or Export CSV files * Direct POST from Lead Providers * Interface with Leading Loan Origination systems * Customizable database field structure * Email Drip Campaigns * Mass Email * SMS services * Automatic Unsubscribe * Auto Dialer with Voice Message Service * Interface with Outside Services and other CRM systems * Live telephone support * Daily support online webinars * Share files with marketing partners * Triggers do work for you an night * Add more sales agents at any time * Local presence dialing * Interface with Telemarketing services - live call transfer * Animated Videos * Videos * HTML using pictures logo and more * Modifiable, Flexible, Customizable * Standard Email Templates that can be modified to suit your situation * Standard SMS Templates that can be modified to suit your situation * Email strategies available: Early Follow Up, Immediate Follow Up, Long Range Follow Up, Nurture, Borrower while Shopping, Pre Qualified, Prequalified, Funded Loans, Closed Loans, Stay in Touch long range, Status Update, Yes, No, Wait, No Contact Referral Partners, Marketing Partners Industries Served: Lead Management CRM Customer Relationship Management Mortgage Real Estate Insurance Solar Manufacturer's Representative Manufacturer Rep Professional Services Dental Dentists Legal Lawyers Consulting Consultants HVAC Heating, Ventilation, and Air conditioning Education Equipment Sales General Sales


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(194)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very Helpful

Very Helpful. David Wilson guided me to integrate leadmailbox with my custom form. He responds quickly. 10/10

21 augustus 2021
Review zonder uitnodiging
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Antwoord van LeadMailbox

Thank you, Shubh, for your high rating! We all try to be quick to respond to support requests, but Dave Wilson, is about the best! Thanks for noticing and saying so.

Beoordeeld met 5 van de 5 sterren

The service was great and easy to use

The service was great and easy to use. I have dealt with a lot of lead management platforms and this is certainly near the top

20 augustus 2021
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Antwoord van LeadMailbox

Thank you, Jimmy, for your high rating. Our head of IT works really hard to keep this lead management service intuitive and easy to use. Our support staff works just as hard to deliver quick support service. Thanks again.

Beoordeeld met 5 van de 5 sterren

AWESOME CUSTOMER SERVICE !

Had the pleasure to work with Spencer. He is AWESOME ! Provided great customer service and kept me updated throughout the setup process. Would highly recommend

18 augustus 2021
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Antwoord van LeadMailbox

Thank you, Kevin, for the positive remarks and 5 STARS! Spencer for sure, but also our entire team tries to have new users up and running as quickly as possible. Thanks for using LeadMailbox.

Beoordeeld met 5 van de 5 sterren

I don't care what CRM you're looking at…

I don't care what CRM you're looking at I don't care who suggested it when you need to speak to somebody the CRM you're looking at is going to give you a video or tutorial at lead mailbox you speak to live human beings who answer the phone and they care about your success I'm not just saying this they really care if you don't go with lead mailbox quite frankly you're buying into hype because lead mailbox does everything everyone else does and a whole lot more there are people behind the machines and the people care. If I was mandated to use a different CRM I would still keep lead mailbox because I can rely on them. My name is Thomas Hocking, you can find me on Google and if you have any questions please don't hesitate to reach out lead mailbox is by far the only CRM!

13 augustus 2021
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Antwoord van LeadMailbox

Thomas, thank you for bringing it out so strongly! We are mostly LIVE support here at LeadMailbox. We have some help documents that are designed to enable clients to get an answer, or follow a guide without having to wait for us, but we try to assist them within a very brief amount of time. There is a good culture here.

Beoordeeld met 5 van de 5 sterren

Amazing Representative!

I would like to direct this review more towards an employee at your company rather than the product itself. Dave Wilson has been invaluable in assisting me with what I felt was some impossible issues that I was having with my limited knowledge of CRM systems. Being a Creative Director for an advertising and marketing company I deal with a lot of tech support and customer support representatives and no one has gone out of their way more to help with an issue like he has, even taking the time out of his lunch break to call me back. It is refreshing and very much appreciated to deal with someone that dedicated to their job and it's customer base. If there is a promotion coming up it's time he gets it. Thank you again Dave.

30 juli 2021
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Antwoord van LeadMailbox

Rich, thank you for this 5 Star review. Dave Wilson is very conscientious to provide quick and accurate support. Thank you for also commenting that he goes beyond the level of normal support--"taking the time out of his lunch break to call me back." All of us on the LeadMailbox Team appreciate your review.

Beoordeeld met 5 van de 5 sterren

Amazing Services

Long, Long ago, when Velocify was Leads 360, I ran across a firm called Leadmailbox... This firms program seemed so simple that dismissed it and kept using the new Velocify. Some time passed and costs kept climbing with Velocify, I circled back and gave Spencer a call, my account was created like instantly, Bob Price, came in and customized every campaign i could think of. Continuing nowadays I add lead source after lead source and Dan fixes every issue and connection just like Spencer set up my account years ago. Instantly! This company is truly amazingly easy to work with. Guys...Thank you!

29 juli 2021
Review zonder uitnodiging
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Antwoord van LeadMailbox

John, thank you for your kind remarks. We truly have a great team, and I am glad to be part of it. Loyal clients like you, who appreciate our efforts, make going the extra mile a pleasure. Thanks again for using LeadMailbox.

Beoordeeld met 5 van de 5 sterren

Looking for a great CRM ? LeadMailbox is your solution.

The best part of LeadMailbox as a company is that they don’t sell you. After my demo they never even asked me to purchase the subscription. I decided to go with them and ever person that I have dealt with is knowledgeable professional and really quick to answer any questions I had

23 juli 2021
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Antwoord van LeadMailbox

Nikolas, thanks for your kind comments. I feel better about myself and I am sure others on the team experienced that same pick-up that I did--knowledgeable and professional. THANK YOU! I know the team is very consistent in delivering this same level of support to everyone. Thanks for being our valued client.

Beoordeeld met 5 van de 5 sterren

I rarely ever write reviews unless it's…

I rarely ever write reviews unless it's a bad one. LOL. But I have to say that I'm extremely impressed by Bob Price and his team. Every time I need help with something, he will schedule a call and spend time to help me with my email campaigns. Every time he does that, I always get referrals from my past clients. He is patient, extremely knowledgeable and also helps with wordsmithing your content if he doesn't think it sounds right. He is an extremely resourceful person within LeadMailbox. I wouldn't know how to fully use their resources if he wasn't there. :)

16 juli 2021
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Antwoord van LeadMailbox

Juliana, thanks for your kind words. I also want to share the kudos with the rest of the team since Dave Wilson and others worked diligently to get you situated with a new account set up that successfully POSTS your lead sources into LeadMailbox. Thanks again, and we are here for you when you need us.

Beoordeeld met 5 van de 5 sterren

Incredibly Easy Automated CRM for Loan Officers

I have used LeadMailBox for over 2 years and have found there customer service second to none. The ease of the system and functionality allows a loan officer to focus on originating and letting the automation do its job with little effort from us.

16 juni 2021
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Antwoord van LeadMailbox

Michael, thank you for the Five Star review! The team works very hard to provide timely support and it is good to know that we are doing that consistently--you have watched us for 2 years now. Ease of use and saving you time to originate loans are two primary objectives for us. Thanks again.

Beoordeeld met 5 van de 5 sterren

We have been working with LeadMailbox…

We have been working with LeadMailbox for a while now and it has been an amazing experience. We have been blown away with the response time and level of service. Dan English and the rest of the team go above and beyond to make sure they accommodate to our specific business needs. When looking for a CRM just know that LeadMailbox is the best option due to the Technology as well as the service.

15 juni 2021
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Antwoord van LeadMailbox

Andi, thank you for this highest level of review and your kind comments. Where would any of us be without the technology department keeping things well-designed, user-friendly, and using up-to-date technology. Thanks to Dan and the IT Department!

Beoordeeld met 5 van de 5 sterren

I am very appreciative of how flexible…

I am very appreciative of how flexible the whole team is at LMBX. They make the platform very easy to use and are always available. They have assisted me in consistently growing my pipeline year after year.

14 juni 2021
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Antwoord van LeadMailbox

Manny, thank you for this highest level review. Everyone here on the team appreciates it. We are glad to contribute to your growth year after year and will work diligently to continue the high level of support you are used to receiving.

Beoordeeld met 5 van de 5 sterren

I spoke to Bob today about the…

I spoke to Bob today about the different tools available for me in Lead Mailbox. He was very helpful and knowledgeable about all aspect of the program. I feel very confident about working in lead mailbox and I know if I have a question or concern Bob is the one to call.

9 juni 2021
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Antwoord van LeadMailbox

Thanks, Carey, for this highest level of review. The entire team is here to assist whenever you have questions or need assistance. You can email us directly or use the SUPPORT link at the bottom of your LeadMailbox screen to reach someone. Thanks again!

Beoordeeld met 5 van de 5 sterren

Impeccable Service!

In the past 24 years in the mortgage business, I dealt with many CRM companies and even more third party service providers. However, I have never experience such a high level of service as I have received from LeadMailbox. They are nothing short of AMAZING. Nobody in 24 years have come close. What makes this such a great surprise is that....When I signed up with them I never even asked about their service levels because I have grown accustomed to low levels. They have exceeded even what I would expect great service to be. I also love the software for its ease of use.

2 juni 2021
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Antwoord van LeadMailbox

Jon, thank you for this highest level of review. Coming from someone who has 24 years in the mortgage business and experience with many CRMs, it means all the more. You stated, "...I [had] grown accustomed to low levels [of service]." We are glad that we stepped out of that mold for you, and delivered a quality customer experience. We try to do that all the time, with every customer, so thank you for noticing and commending us by saying, "Nobody in 24 years has come close."

Beoordeeld met 5 van de 5 sterren

LeaveMailbox Great Service, Great Team

LeadMailbox is turning out to be far more robust than anticipated; especially for the price. It's definitely a great value. Bob Price has been particularly helpful in getting us set up. Thanks Bob!

28 mei 2021
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Antwoord van LeadMailbox

Matt, thanks for your kind remarks. Our entire team is dedicated to helping you get the most out of LeadMailbox and maximize the yield from your lead purchases. I look forward to our continuing business relationship.

Beoordeeld met 5 van de 5 sterren

Great product with easy to reach…

Great product with easy to reach support.

14 mei 2021
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Antwoord van LeadMailbox

Thank you! You said it in a few words--the design and service goals of LeadMailbox. The entire team appreciates your highest level of review!

Beoordeeld met 5 van de 5 sterren

I recently added LeadMailbox as my CRM

I recently added LeadMailbox as my CRM. I've tried many CRM's over the years in the mortgage business. The service I received has been outstanding. The system itself can do everything you need from a CRM, but what stood out to me was the implementation and set up team I've worked with. Bob Price and Spencer Shiffman made the process extremely simple for me and my team. Bob's gone out of his way and spent time with me almost everyday since I started making sure I'm getting the most out of it. I never expected the kind of attention I've received for what I'm paying. LeadMailbox can quickly communicate with your customers by phone, email, and text. I've used several overpriced CRM's in the past and they don't do anything different, in fact, my team tells me LeadMailbox is the easiest CRM they've ever used. If you're looking for an automated way to communicate with your leads you can't go wrong with LeadMailbox.

13 mei 2021
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Antwoord van LeadMailbox

Thank you, Mike, for the highest level of rating. The whole team contributes to our great service, but it is nice to be named specifically--so Spencer and I thank you for that. Our focus is to continue to provide the same high level at all times and both hope and trust that you will observe that over time too. We are looking forward to doing our part to help MortgageRight originate more loans.

Beoordeeld met 5 van de 5 sterren

Very easy setup and significant increase in conversions...

Very easy setup with the Zillow formatted text and email responses and great success so far with using the program. I am generating much more consistent and valuable contact with new leads and a significant increase in conversions. Love it so far!

3 mei 2021
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Antwoord van LeadMailbox

Jay, glad to hear things are working well for you. We worked with a Zillow Rep to get these added to LeadMailbox for your convenience. Again, glad they are working so well! Thanks for the highest level review.

Beoordeeld met 5 van de 5 sterren

LeadMailBox is fantastic

LeadMailBox is fantastic. So easy yet so powerful, too. Very happy.

27 april 2021
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Antwoord van LeadMailbox

Lana, on behalf of the entire team here at LeadMailbox, thanks for the highest review level. We really like "easy yet so powerful." That is the way we feel about it, powerful does not have to be hard.

Beoordeeld met 5 van de 5 sterren

Spencer has been great from the 1st…

Spencer has been great from the 1st call! He and his team held my hand thorough the entire set up process. Spencer and his team are 'All over it!!!' Highly recommend LeadMailbox!!!

16 april 2021
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Antwoord van LeadMailbox

Thanks, Shelly, from our entire team for giving us the highest level of review. We work diligently to maintain quick and professional assistance and are glad you noticed and said so. We know how important good support is for our clients, especially when you are trying to get started with marketing efforts.

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