legendURN Reviews 

Ordered 3 x memorial ashes urns from this company,found the website easy to use.
Communication was excellent.
Date given for expected delivery was fairly accurate (day early)
Packaging was excellent
Would definitely use this company again, and would highly recommend to others based on my experience

Delivery time was awful...telling me an item was in stock when clearly it wasn't...loads of emails and a month later it arrived...product is good but not happy with having to wait to collect my wife's ashes after been told the urn would be with me 5-10 days

The Urn is beautiful. Was delivered early and was as the picture showed.

After placing the order it took some time for the item to be dispatched. Upon emailing the company I was informed it would take 10-14 working days to dispatch my item even though on the website it said 5-10 working days when I ordered. Given the business this company is catering to I felt their customer service could have taken on a more caring tone in their response to my enquiry as may be a very sensitive subject for many of their customers

Customer service very helpful.
The item I ordered was not suitable so I needed to return it. I spoke with customer services who advised me how to do this and I received my refund and also a refund for the postage.

Very pleased with my purchase. Customer services were helpful. I have given my review 4 stars as I would have liked my urn sooner & didn’t realise it came from Germany.

Ordered an urn for my late mother, on the 13th of January, I left it until the 28th of February to contact them. They sent the urn out on the 1st of March, after I contacted them.
So my poor mother has been in the funeral home to be picked up, because of their incompetence!
Not even an apology or acknowledgement either.

Delivery was quicker then expected,
Quality is perfect.

All good, it took like a week for the delivery but it was exactly the urn I was looking for. Well packed, easy to put the ashes into, nice to display.

I am very pleased with the piece I chose, I also ordered the filler kit all instructions were enclosed to make things simple. Good communication throughout the whole process. Highly recommended.

Delivered promptly and beautiful product so happy with it
Perfect final resting place for our girl ❤️❤️🐾🐾

Great service, urn delivered as stated and was well packaged. We are very pleased with our purchase and would definitely recommend.

Really lovely pieces.. just what we wanted and great service too!

The product was just as we hoped for and was delivered efficiently

Delivery service is very slow, first item sent normal post, no tracking and got lost in the post, asked for a replacement to be sent out urgently. It was posted on 5th December and we won't get it until the 12th, that's not good enough!!

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge.

Great customer service, we had called after hours and received a call back the following morning. Kept informed about the progress of the order and delivery. Delivered within the timescales indicated in the catalogue (within a week).