Great product; the urn is beautiful and well made. The only thing I could suggest to improve clients' experience even more is better communication with the client, to inform them via email that the or... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Product arrived on time and perfect however, adult ashes box only fits if standing on end and not padded. I have a rucksack same material and costs a lot less. Think carefully before buying this produ... Toon meer
Bedrijf heeft geantwoord
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Toon meer
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Contactgegevens
Roggemole 8-14, 8531 WB, Lemmer, Nederland
- +44 (0)80 816 943 19
- info@legendURN.co.uk
- www.legendurn.co.uk
4,7
Uitstekend
1K reviews
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Thank you
A beautiful product befitting of our furry best friend who we are devastated is no longer with us. Speedy delivery and good communication throughout the process. Thank you for your great service at one of the saddest times for our family.
20 november 2023
Photoframe Urn
I purchased the photoframe which was damaged a bit at the back when arrived. Customer Service were quick to respond offering replacement or refund. However I opted for discount as needed frame.
The person was delighted with the sentiment of this gift.
I would say a bit steep in price for the photoframe but worth the persons reaction.
16 november 2023
Lovely Heart Keepsake - Excellent Quality
I bought the heart keepsake for my husbands ashes.
It came well packed however I’m not sure if the plastic worms used are recycleable, maybe more sustainable packaging could be used.
In the box was the keepsake, the stand, a travel pouch, a little candle and a card with some comforting words written.
The keepsake has a hole in the back with a very, I mean very sturdy seal that’s screws in and it was very easy to pour the ashes in.
The keepsake looks lovely on its stand on the shelf and I’m very pleased with it.
9 november 2023
Would of been 5 star
Would of been 5 star. But we was unable to get all the ashes in.
Quality great. Delivery good.
30 oktober 2023
Something Special
I was looking for something special for my late husband's ashes, and I found it at legendURN.
6 oktober 2023
Beautiful urn
Beautiful urn. Arrived well packaged and very quickly. Has really made a difficult time a little bit brighter.
28 september 2023
Bamboo Urn not the best quality and the…
Bamboo Urn not the best quality and the lid didn’t fit, it rattles around I’m going to have to superglue it to stop it coming off. Not what you need when you’re grieving, not enough time to order a replacement.
19 september 2023
Antwoord van legendURN
Dear client, Thank you for your review. We are sorry it was not clear to you the urn should be glued to actually close indeed. We will see which additional information we could add on the product page to inform more accurate.
You created a beautiful urn for my late…
You created a beautiful urn for my late husband. It arrived promptly and purchase was hassle free at a very stressful time. Thank you.
11 september 2023
Great service lovely product
Lovely product, quick delivery and EXCELLENT customer service. Thank you
7 september 2023
Did not deliver in 5 to 10 days
Did not deliver in 5 to 10 days
But when asked how much longer they came within 3 days
Contact with the company was excellent always replied to e mails
18 augustus 2023
Very helpful and caring team
Very helpful and caring team, timely dispatch and delivery, good communication
Thank you
30 juli 2023
Beautiful frame
Beautiful frame, great service, fast delivery. Just what I was after. Thank you.
23 juli 2023
Not happy.
The Urn i ordered did not arrived for my husbands cremation which was last Tuesday, when they said it would be delivered and asking for more money aswell, everything is upsetting enough without having complications, so I have ordered from another company in England, so I will have to return to sender.
20 juli 2023
Excellent service
I placed my order on 5th July hoping to receive it by the end of July as the website states delivery is usually within 3 weeks, so I was delighted when I actually received my order on 14th July. I ordered the miniature rose urn which is really beautiful, just exactly what I wanted.
12 juli 2023
Very pleased with the sculpture and the…
Very pleased with the sculpture and the delivery. Thanks again
9 juli 2023
I love my urn so much
I love my urn so much. It’s completely unique and beautiful. Thank you
29 juni 2023
Love it!
Absolutely love my Urn, bigger than I thought but it is absolutely perfect!
Chased legend urn as didn’t think my parcel had been shipped. Emailed me back with the link for where it was and planned delivery date! Could not fault.
26 juni 2023
lovely modern pieces and excellent service
I bought 2 small urns from legendurn, they had some lovely contemporary and modern pieces which is exactly what we were after. Fast delivery and good communication throughout the process. Great service
26 juni 2023
I had problems with the delivery of my…
I had problems with the delivery of my items.The staff who I spoke to about the problem sorted it for me she was really nice and helpful
1 juli 2023
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