legendURN Reviews 

1.060
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product; the urn is beautiful and well made. The only thing I could suggest to improve clients' experience even more is better communication with the client, to inform them via email that the or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Product arrived on time and perfect however, adult ashes box only fits if standing on end and not padded. I have a rucksack same material and costs a lot less. Think carefully before buying this produ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Toon meer

Beoordeeld met 5 van de 5 sterren

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel
  2. ook in
  3. Crematorium
  4. Huisdieruitvaartservice
  5. Uitvaartcentrum
  6. Uitvaartkistleverancier

Geschreven door het bedrijf

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.060)

37 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Product and service all very good.

Lots of choice on website, good and accurate info re size, colour, materials etc. Order made and sent out as indicated. Item matched description and was very securely and safely packaged to protect the fragile item.

1 juni 2023
Beoordeeld met 5 van de 5 sterren

Beautifully crafted Urns

LegendUrn have yet again created such a stunning urn for my loved one! I highly recommend buying from them! They gave me information throughout the making and it arrived perfect ! Thank you again LegendUrn!

13 juni 2023
Beoordeeld met 5 van de 5 sterren

Great customer service

My order arrived quicker than expected, very good quality & what I wanted engraved. There customer service is very good & quick to reply & help. I highly recommend them

5 juni 2023
Beoordeeld met 5 van de 5 sterren

Beautiful urn

Beautiful urn. When I saw it , I had to get it . It was so my beautiful Rosie who was a white cat.
It also works as a beautiful ornament.
So happy with it

1 juni 2023
Beoordeeld met 4 van de 5 sterren

A good product.

I am very happy with the urn, but was disappointed not to have been informed of the delivery date and time as is the case with most delivery companies.

8 juni 2023
Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with my…

I am absolutely delighted with my purchase of the 'Elegance’ light blue marble look Aluminium miniature urn as a memorial to be held at home in memory of my dear, beloved Mum.
The urn was purpose built in The Netherlands, befitting to what was looking for as a priceless, comforting piece. The mini urn is elegant, robust and pristine which really does look and feel like marble - you wouldn't know it was made out of aluminium!
It was supplied within the agreed timeframe of 10 working days to my nominated funeral services company who could then insert a pinch of her ashes into the urn before the main burial, interment service itself.
The urn is only 7cm x 5cm in height and width and is perfect to place on a mantelpiece or locate in a 'special place' for your needs without being too overbearing.
Geeske Molina in Customer Sevices was most pleasant and able to confirm my requirements. The legendURN website is most impressive providing a very diverse and different array of full size and mini urns along with other keepsake products.
I recommend legendURN for supply of exceptional quality products and services, deserving and befitting to your loved one and their eternal memory bespoke to you.

19 april 2023
Beoordeeld met 5 van de 5 sterren

Legend urn

The urn was delivery on time safely and well packed.
The urn itself was excellent value for money and was exactly as described in the advertisement. I would recommend this company to anybody.

11 mei 2023
Beoordeeld met 1 van de 5 sterren

Do NOT order if you live in the U.K.!

I ordered an ash bag from this company. Subsequently I received an email to say that it “would be too expensive to ship to the U.K.”, despite them having a U.K. domain name (.co.uk), so they had cancelled my order and would issue a refund. I wonder how much it costs to send a small plastic bag!!
Do NOT order from this company if you like in the U.K!

30 maart 2023
Review zonder uitnodiging
Logo legendURN

Antwoord van legendURN

Thank you for your review despite you rating us at but one star.

Indeed we have a UK based webshop: https://www.legendurn.co.uk and an Irish webshop: https://www.legendurn.ie
Furthermore our UK webshop is completely UK customer and law compliant.
Our customers do not pay import fee or additional costs and we are UK VAT registered.
Our headquarters from which we ship out the orders worldwide remains seated in The Netherlands however.

You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.

In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.

By informing you politely and refunding your money we think we have done the right thing in this case.

We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN

Beoordeeld met 5 van de 5 sterren

The casket arrived in the time…

The casket arrived in the time specified. The casket it self is beautiful and has helped me with the loss of my much loved dog. Knowing he has been laid to rest in it is a comfort to me.

20 maart 2023
Beoordeeld met 1 van de 5 sterren

They cancelled my order

They cancelled my order. Waste of time and money

3 maart 2023
Logo legendURN

Antwoord van legendURN

You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.

In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.

By informing you politely and refunding your money we think we have done the right thing in this case.

We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN

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