I purchased a pair of Leki poles online, 2 weeks later there was still no sign of them. When I checked the DPD tracking they were held at my local depot which, as most people know is code for "we've... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Wish I had seen these reviews before making a purchase for walking poles. The poles were brand new and unfit for purpose and the warranty claim to leki was unsatisfactory so I now have to buy a whole... Toon meer
These poles are excellent. I have always been a keen walker, but following major surgery l found walking a struggle. The poles are a great help, not only propelling you along, but also helping with... Toon meer
I purchased a pair of Leki poles and when they arrived they were seized and not fit for purpose. I contacted customer service which was an absolute waste of time. I recieved a generic robotic resp... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are an independent shop in Cambridge and have stocked Leki poles for over two decades. We are also one of few shops around the world with full selection of spare parts and accessories for LEKI trekking poles.
Contactgegevens
11 Green Street, CB2 3JU, Cambridge, Verenigd Koninkrijk
- 01223 324666
- info@leki.co.uk
- www.leki.co.uk
2,9
Gemiddeld
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect fit
Perfect fit, look great, simple repair. Just use boiling water to free old glue
4 oktober 2021
Go for Leki poles
I ordered parts for my leki poles they came speedily and we’ll packed, great service
28 september 2021
great service
28 september 2021
I won't buy Leki again due to poor customer service
We were told that my sticks costing over £100 were guaranteed for life when I purchased them from Go Outdoors. Within the first six months of ownership I reported the problem to Leki using the form on the web site. I got no response and put it down to disruption caused by covid.
When I tried again recently I discovered that my sticks are not guaranteed for life and I would have to pay for the replacement part which was out of stock.
When the email came saying it was back in stock. The postage cost more than the part.
Very poor customer service and you need to tell your distributors to stop saying the sticks are guaranteed for life.
27 september 2021
Items as ordered
Items as ordered, they arrived very quickly and were well packed.
The poles (Leki Black Carbon) are excellent, a real step up from my previous. They are very light but are strong and firm. Really give one confidence when tackling rough and hilly terrain. I look forward to a long future ahead with them.
22 september 2021
Order despatched within hours of being…
Order despatched within hours of being placed and exactly what was needed
22 september 2021
Great fast reliable delivery
Great fast reliable delivery
The parts supplied were as advertised
22 september 2021
Great service-Leki UK…
Great service- gave great advice before purchase which was spot on. Absolutely 5 stars
22 september 2021
All went without a hitch
20 september 2021
Great buy
Cheapest price, delivery on time. Trekking poles as described and of very good quality
19 september 2021
Great customer service
Very helpful advice - delighted with my Nordic poles. Delivery was very quick too.
15 september 2021
Very helpful personal service by staff…
Very helpful personal service by staff on phone and email for Leki at Cambridge store. Went the extra mile and kept my custom for future larger purchases!
15 september 2021
Very good quick response to my order
Very good quick response to my order, delivered quickly.
15 september 2021
Amazing Service
Amazing service. I ordered spares for my ageing but functional Leki sticks on a Thursday and they arrived here in the North of Scotland on the next day. Thanks to the website information it was easy to choose the correct parts, which fitted perfectly and which have given my sticks a new lease of life.
15 september 2021
Brilliant for keeping me mobile
This my second set of Leki trekking poles. Brilliant to keep me mobile on my aged legs. In case your wondering, my wife has the others. Younger than me but invaluable for going up hills!
14 september 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.