Let Alliance Reviews 

3.878
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a very friendly call with Adrian today about setting up our new home insurance; his customer service was great! He explained everything very clearly and made me feel very comfortable about my ch... Toon meer

Beoordeeld met 4 van de 5 sterren

Although some of the online information wasn't as clear as it could be, I received an unsolicited call from Sophia Hale on behalf of the company, following up on the automated information. She explain... Toon meer

Beoordeeld met 5 van de 5 sterren

5 stars for Let Alliance, and specifically for Freya! She made setting up my insurance completely hassle-free and easy. We spoke first on the Tuesday, and she followed up right on schedule this Thursd... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service prompt and always quick in replying. We took out insurance for contents and landlord cover for damaged. We dealt with Freya Crompton and I must say she was fantastic. Explained everythin... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(3.878)

297 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I had the pleasure of speaking with Ben…

I had the pleasure of speaking with Ben Gilbert regarding gaining tenants insurance on my new home. He was a lovely chap and explained things clearly to me and was also patient with me. The added bonus is we had a giggle too 😊

6 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your lovely feedback. We’re so pleased to hear that Ben was able to support you with arranging your tenants insurance. It’s great to know he explained everything clearly, took the time to be patient, and even made the conversation enjoyable — a good laugh always helps.

We truly appreciate your kind words and are delighted that your experience was such a positive one.

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE: Household content insurance

I recently arranged household contents cover through Let Alliance, and I couldn’t be more pleased with the experience. From start to finish, the service was professional, clear, and genuinely helpful. Insurance can often feel complicated, but the team at Let Alliance made the entire process straightforward and easy to understand.

I was assisted by Benjamin Glaister, who was absolutely outstanding throughout the process. Benjamin was incredibly professional, knowledgeable, and patient while guiding me through the available options. He took the time to explain every product in excellent detail, making sure I fully understood what each policy included and how it would benefit me- and I asked a lot of questions. His approach was friendly, transparent, and reassuring, which made a big difference when making the decision. What stood out most was how committed Benjamin was to helping me choose the right product rather than simply trying to make a quick sale.

Overall, Let Alliance is a fantastic company and I would highly recommend them to anyone looking for reliable advice and excellent service when arranging insurance.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that arranging your household contents cover through Let Alliance was such a positive experience. Our aim is always to make insurance clear and straightforward, so it’s wonderful to know the process felt smooth and easy to understand.

We’re especially pleased to hear how well Benjamin Glaister supported you throughout. His professionalism, knowledge, and patience are qualities we value highly, and it’s great to hear that he took the time to explain each option clearly and ensure you felt confident in your choices. Your comments about his transparency and genuine commitment to helping you find the right product truly mean a lot.

Thank you again for your recommendation and for placing your trust in Let Alliance. We’re thrilled to have you as a customer and look forward to supporting you with any future insurance needs.

Beoordeeld met 1 van de 5 sterren

The final verdict is in ! As always insurance companies do anything not to pay

The final verdict is in. Let Alliance insurance would not cover the missing rent arrears when my tenants skipped without paying. The insurance is specially for rent protection - this is how it was sold and this is what I paid for. However, like all insurance companies the devil is in the detail (very fine detail they do not want you to see and they bombard you with lots of final decision paperwork, clauses etc....) and they will do anything not to pay out. I have yet to come across any insurance company worth the premiums except Pet Plan and Direct Line).My advice - skip their rent protection by this company, protect yourselves and put the premium money you would pay to one side to cover your own costs, or go see what Direct Line have to offer! Otherwise you lose twice over, when the tenants don't pay and when the rent protection insurance won't pay. Policy not worth the paper it is written on.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m happy with the way Matthew Greaves…

I’m happy with the way Matthew Greaves spoke to me even the phone he was clear and well explained and I look forward to do more insurance policy with you ❤️❤️❤️

6 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your wonderful feedback. We’re delighted to hear that Matthew Greaves provided such clear and helpful support over the phone. It’s great to know his communication made a positive difference to your experience. We truly appreciate your trust in us and look forward to helping you with more insurance policies in the future

Beoordeeld met 5 van de 5 sterren

Rent Guarantee Insurance - Rosa Johnson

I spoke with Rosa Johnson who just made the whole process of purchasing rent guarantee insurance as a private landlord and for the first time very very easy. She answered all of my 'many' questions and generally just couldn't have been more helpful - thank you.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your experience. We’re delighted to hear that Rosa made your first time purchasing rent guarantee insurance so easy and straightforward. It’s great to know she took the time to answer all of your questions and was as helpful as you needed throughout the process. We really appreciate you taking a moment to leave this lovely feedback.

Beoordeeld met 5 van de 5 sterren

Quick and easy transaction thanks to…

Quick and easy transaction thanks to the clear information received from Rosa Johnson of LetAlliance

4 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your feedback. We’re really pleased to hear that Rosa provided such clear information and made the transaction quick and easy for you. We appreciate you taking the time to share your experience with LetAlliance.

Beoordeeld met 5 van de 5 sterren

Lovely lady

Lovely lady, very helpful and kind, Maia Iball! Easy to set up and very reassuring, much appreciated.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you so much for your lovely feedback. We’re really pleased to hear that Maia was able to support you and make the process easy and reassuring. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Excellent service

Spoke to an advisor called cadey jones, she was very helpful and explained things perfectly

2 maart 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your feedback. We’re delighted to hear that Cadey was able to support you and explain everything clearly. It’s great to know you had such a helpful experience, and we really appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

I normally don't do reviews but I spoke with Ben..

I normally don't do reviews but I spoke with Ben about insuring my future home and he's an absolutely great guy. I loved his 'simple and to the point' yet in-depth and clear explanation of everything provided to me with an odd joke in between that made it feel like I am speaking to a human looking after a human. 10/10 service received mate, you're great at your job.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Hi Edmunds, we're glad you had such a good experience and that Ben could help! Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Cadey jones was very helpful this is my…

Cadey jones was very helpful this is my first time renting so it was nice to have someone explaining as they went along with the call and being patient
Thanks Abbie curtis

26 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your review, we're so glad Cadey could help!

Beoordeeld met 5 van de 5 sterren

I had an issue with my policy and Corey…

I had an issue with my policy and Corey Hall was very helpful! He also set up my policy last year and was great to deal with then ! A good asset to your team. Thankyou Corey.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you so much for sharing your experience. We’re really pleased to hear that Corey was able to help resolve the issue with your policy and that you’ve had great service from him both this year and last. He’ll be delighted to know his support made such a positive impression.

We truly appreciate your kind words — Corey is indeed a fantastic asset to the team. Thank you again for taking the time to leave this feedback.

Beoordeeld met 5 van de 5 sterren

Miah and mills really helped me get…

Miah and mills really helped me get insurance and sky broadband. Thank you very much

25 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you so much for your kind words. We’re thrilled to hear that our team members were able to help you get set up with your insurance and Sky broadband. They’ll be delighted to know their support made a difference.

We really appreciate you taking the time to share your experience, and we’re glad everything went smoothly. Enjoy your new services!

Beoordeeld met 4 van de 5 sterren

Had a call with Casey Jones to sort out…

Had a call with Casey Jones to sort out home insurance, she was very clear, friendly and answered any questions I had.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for taking the time to share your feedback. We’re so pleased to hear that Cadey was clear, friendly, and able to answer all your questions while setting up your home insurance. We’ll make sure your kind words reach her — they’ll mean a lot. We really appreciate your review.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Had a chat with Harry Brumbill about setting up my home insurance for my new move. He was absolutely helpful and patient while helping get things sorted. Kudos Harry

23 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you so much for sharing your experience. We’re delighted to hear that Harry was able to support you with your home insurance and make the process smooth and stress‑free. Your kind words about his patience and helpfulness mean a lot, and we’ll be sure to pass them on.

Beoordeeld met 5 van de 5 sterren

Jess was lovely

Jess was lovely! Very helpful with answering my questions and super friendly.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you so much for your lovely feedback! We’re delighted to hear that Jess was able to help and made your experience a friendly and positive one. I’ll be sure to pass your kind words on to her — they’ll mean a lot. We really appreciate you taking the time to share your review.

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

I spoke with Natasha today regarding tenant liability insurance. She was so nice and lovely to talk to and very patient with me. I’d definitely like to talk to her again if I have any issues in the future.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your feedback! It’s lovely to hear that Natasha was so kind, patient, and easy to talk to while helping you with your tenant liability insurance. Knowing you’d be happy to speak with her again in the future really says a lot. Your comments are truly appreciated.

Beoordeeld met 5 van de 5 sterren

We spoke with George James who helped…

We spoke with George James who helped us to secure the best broadband deal for our new home. He was a joy to speak with, couldn’t fault the service at all!

20 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your feedback! We’re really glad to hear that George helped you secure the best broadband deal for your new home. He sounds like he made the whole process a pleasure, and it’s great to know the service couldn’t be faulted.

Beoordeeld met 1 van de 5 sterren

My experience with this company has been devastating

My experience with this company has been concerning. From the outset, they have been involved in unlawful activities and have attempted to exert control by restricting access to their substandard service.

I have had to temporarily rent a property and in doing so I encountered ‘wise living’. The agents lack the necessary expertise and have caused me respiratory issues due to damp and mould. Consequently, I have been forced to issue a claim, which is a legal requirement to get justice.

Unfortunately, the legal representatives for the letting company have not acted in one’s bests interest. They have limited my communication by acting as though I am the problem. This is because they cannot defend my claim against another service acting outside their remit.

I have been unable to submit my review on Google via wise living, which is unusual given I’m a public figure and theirs nothing wrong with the review.

I am well-known however the company seemed to be aware of my identity without giving them that information first.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for taking the time to share your experience, and we’re genuinely sorry to hear about the difficulties you’ve faced. The situation you’ve described is understandably distressing, and we appreciate how challenging this must have been for you.

While Wise Living is responsible for the management of the property and the actions you’ve described, please contact us on 0330 333 7126 if there is anything further Let Alliance can help you with.

Beoordeeld met 5 van de 5 sterren

Good savings and friendly people

Really good and friendly people, called me and, considering even a slight technical hitch, more than halved my internet bill! Thanks!

19 februari 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your 5* review Rich!

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