I had a very friendly call with Adrian today about setting up our new home insurance; his customer service was great! He explained everything very clearly and made me feel very comfortable about my ch... Toon meer
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Although some of the online information wasn't as clear as it could be, I received an unsolicited call from Sophia Hale on behalf of the company, following up on the automated information. She explain... Toon meer
5 stars for Let Alliance, and specifically for Freya! She made setting up my insurance completely hassle-free and easy. We spoke first on the Tuesday, and she followed up right on schedule this Thursd... Toon meer
Great service prompt and always quick in replying. We took out insurance for contents and landlord cover for damaged. We dealt with Freya Crompton and I must say she was fantastic. Explained everythin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Contactgegevens
Dodleston House, CH4 9EP, Pulford, Verenigd Koninkrijk
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I had the pleasure of speaking with Ben…
I had the pleasure of speaking with Ben Gilbert regarding gaining tenants insurance on my new home. He was a lovely chap and explained things clearly to me and was also patient with me. The added bonus is we had a giggle too 😊

Antwoord van Let Alliance
EXCELLENT SERVICE: Household content insurance
I recently arranged household contents cover through Let Alliance, and I couldn’t be more pleased with the experience. From start to finish, the service was professional, clear, and genuinely helpful. Insurance can often feel complicated, but the team at Let Alliance made the entire process straightforward and easy to understand.
I was assisted by Benjamin Glaister, who was absolutely outstanding throughout the process. Benjamin was incredibly professional, knowledgeable, and patient while guiding me through the available options. He took the time to explain every product in excellent detail, making sure I fully understood what each policy included and how it would benefit me- and I asked a lot of questions. His approach was friendly, transparent, and reassuring, which made a big difference when making the decision. What stood out most was how committed Benjamin was to helping me choose the right product rather than simply trying to make a quick sale.
Overall, Let Alliance is a fantastic company and I would highly recommend them to anyone looking for reliable advice and excellent service when arranging insurance.

Antwoord van Let Alliance
The final verdict is in ! As always insurance companies do anything not to pay
The final verdict is in. Let Alliance insurance would not cover the missing rent arrears when my tenants skipped without paying. The insurance is specially for rent protection - this is how it was sold and this is what I paid for. However, like all insurance companies the devil is in the detail (very fine detail they do not want you to see and they bombard you with lots of final decision paperwork, clauses etc....) and they will do anything not to pay out. I have yet to come across any insurance company worth the premiums except Pet Plan and Direct Line).My advice - skip their rent protection by this company, protect yourselves and put the premium money you would pay to one side to cover your own costs, or go see what Direct Line have to offer! Otherwise you lose twice over, when the tenants don't pay and when the rent protection insurance won't pay. Policy not worth the paper it is written on.
I’m happy with the way Matthew Greaves…
I’m happy with the way Matthew Greaves spoke to me even the phone he was clear and well explained and I look forward to do more insurance policy with you ❤️❤️❤️

Antwoord van Let Alliance
Rent Guarantee Insurance - Rosa Johnson
I spoke with Rosa Johnson who just made the whole process of purchasing rent guarantee insurance as a private landlord and for the first time very very easy. She answered all of my 'many' questions and generally just couldn't have been more helpful - thank you.

Antwoord van Let Alliance
Quick and easy transaction thanks to…
Quick and easy transaction thanks to the clear information received from Rosa Johnson of LetAlliance

Antwoord van Let Alliance
Lovely lady
Lovely lady, very helpful and kind, Maia Iball! Easy to set up and very reassuring, much appreciated.

Antwoord van Let Alliance
Excellent service
Spoke to an advisor called cadey jones, she was very helpful and explained things perfectly

Antwoord van Let Alliance
I normally don't do reviews but I spoke with Ben..
I normally don't do reviews but I spoke with Ben about insuring my future home and he's an absolutely great guy. I loved his 'simple and to the point' yet in-depth and clear explanation of everything provided to me with an odd joke in between that made it feel like I am speaking to a human looking after a human. 10/10 service received mate, you're great at your job.

Antwoord van Let Alliance
Cadey jones was very helpful this is my…
Cadey jones was very helpful this is my first time renting so it was nice to have someone explaining as they went along with the call and being patient
Thanks Abbie curtis

Antwoord van Let Alliance
I had an issue with my policy and Corey…
I had an issue with my policy and Corey Hall was very helpful! He also set up my policy last year and was great to deal with then ! A good asset to your team. Thankyou Corey.

Antwoord van Let Alliance
Miah and mills really helped me get…
Miah and mills really helped me get insurance and sky broadband. Thank you very much

Antwoord van Let Alliance
Had a call with Casey Jones to sort out…
Had a call with Casey Jones to sort out home insurance, she was very clear, friendly and answered any questions I had.

Antwoord van Let Alliance
Great Customer Service
Had a chat with Harry Brumbill about setting up my home insurance for my new move. He was absolutely helpful and patient while helping get things sorted. Kudos Harry

Antwoord van Let Alliance
Jess was lovely
Jess was lovely! Very helpful with answering my questions and super friendly.

Antwoord van Let Alliance
Amazing customer service!
I spoke with Natasha today regarding tenant liability insurance. She was so nice and lovely to talk to and very patient with me. I’d definitely like to talk to her again if I have any issues in the future.

Antwoord van Let Alliance
We spoke with George James who helped…
We spoke with George James who helped us to secure the best broadband deal for our new home. He was a joy to speak with, couldn’t fault the service at all!

Antwoord van Let Alliance
My experience with this company has been devastating
My experience with this company has been concerning. From the outset, they have been involved in unlawful activities and have attempted to exert control by restricting access to their substandard service.
I have had to temporarily rent a property and in doing so I encountered ‘wise living’. The agents lack the necessary expertise and have caused me respiratory issues due to damp and mould. Consequently, I have been forced to issue a claim, which is a legal requirement to get justice.
Unfortunately, the legal representatives for the letting company have not acted in one’s bests interest. They have limited my communication by acting as though I am the problem. This is because they cannot defend my claim against another service acting outside their remit.
I have been unable to submit my review on Google via wise living, which is unusual given I’m a public figure and theirs nothing wrong with the review.
I am well-known however the company seemed to be aware of my identity without giving them that information first.

Antwoord van Let Alliance
Good savings and friendly people
Really good and friendly people, called me and, considering even a slight technical hitch, more than halved my internet bill! Thanks!

Antwoord van Let Alliance
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