I had an issue with the address on my documentation. I spoke to Paul who managed to sort everything out for me very swiftly, with no issues whatsoever. Very friendly, very swift, very efficient. Thank... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Aaron Figgett was unbelievably helpful throughout this process. Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it. Al... Toon meer
Bedrijf heeft geantwoord
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure... Toon meer
Bedrijf heeft geantwoord
Dear Team, I just wanted to take a moment to share some positive feedback regarding the service I received from Ella. Ella was extremely helpful, professional, and friendly throughout our conversat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Lloyd Latchford, an award-winning Insurance broker, Third Party Administrator and Delegated Underwriter, with over 40 years of successful trading history. We manage more than 12,000 policies a month, including car, driving instructor, commercial, and home insurance. As part of Atlanta Group, we have access to some of the best people, systems, and pricing capability within the industry and are continuing to grow.
Contactgegevens
Artisan, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4JX , Verenigd Koninkrijk
- +441844275555
- customerservice@lloydlatchford.co.uk
- www.lloydlatchfordgroup.co.uk
4,9
Uitstekend
301 reviews
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Professional and helpful conversation…
Professional and helpful conversation with Edyta that answered all my questions. Thank you.
13 juli 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Simon,
We're happy to hear your conversation with Edyta was helpful and answered all your questions. Thank you for sharing your positive feedback with us!
Have a super day
Lewis - Lloyd Latchford
I had an issue with the address
I had an issue with the address on my documentation. I spoke to Paul who managed to sort everything out for me very swiftly, with no issues whatsoever. Very friendly, very swift, very efficient. Thank you, Paul.
28 mei 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Fergus,
We're so glad to hear Paul was able to resolve your documentation issue swiftly and efficiently. We appreciate you sharing your positive experience with us!
Have a super day
Lewis - Lloyd Latchford
super helpful and responsive!
8 juli 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning Tom,
Thank you for your wonderful 5 star feedback!
We're happy to hear that we were helpful and responsive. We appreciate your kind words.
Have a super day.
Diana
Lloyd Latchford
Lauren Halsall was very helpful with my…
Lauren Halsall was very helpful with my enquiry
30 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon James,
We're happy to hear Lauren provided helpful assistance with your inquiry. We appreciate your kind words.
Have a super day
Lewis - Lloyd Latchford
Paul M was very quick
Paul M was very quick, efficient, and incredibly helpful. He resolved my query promptly and made the whole process easy. Excellent customer service – thank you
28 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning Zoltan,
We are delighted to hear about your positive experience with Paul. We appreciate you taking the time to share your feedback and are so pleased we could resolve your query efficiently.
Have a super day
Lewis - Lloyd Latchford
Edyta was absolutely brilliant
Edyta was absolutely brilliant! Happy, positive and extremely efficient. Top marks 🙂
26 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning Leo,
We're so glad you had such a brilliant experience with Edyta. Your kind words are greatly appreciated.
Have a super week
Lewis - Lloyd Latchford
Great customer service!
Amy Robinette was really helpful and clear with my insurance questions. Also the call was really quick and easy, on something I thought would takes ages!
Thanks Amy!!
24 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Phil,
We're so glad to hear Amy provided such clear and helpful assistance with your insurance questions. We appreciate you sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Really helped throughout the process...
Aaron Figgett was unbelievably helpful throughout this process.
Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it.
All the problems got sorted in the end, but almost certainly would not have if left to the car company themselves...!
24 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning Ben,
This is wonderful feedback about the assistance you received from Aaron. However, we believe that Aaron is from your lease company and not with ourselves, Lloyd Latchford, who administer the insurance. We would not want your lease company or Aaron to not be made aware of your wonderful 5 star review.
Have a super day
Lewis - Lloyd Latchford
Never had any issues with Lloyd…
Never had any issues with Lloyd Latchford. Danielle who I spoke with today was very pleasant and helpful.
22 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning,
We are so glad to hear you had a pleasant and helpful experience when being helped by Danielle. Thank you for your wonderful feedback.
Have a super day
Lewis - Lloyd Latchford
Helpful & efficient excellent service
18 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning Jim,
We are so glad you found our service helpful and efficient. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Fantastic service by Lauren H
I needed to add my wife to the car insurance policy and Lauren H went above and beyond to help us do that. Thank you so much for the fantastic service.
18 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Marty,
We are so glad to hear Lauren provided fantastic service when adding your wife to the policy. Thank you for sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Amelia Drummond resolved my complex…
Amelia Drummond resolved my complex query relating to travel and car maintenance with ease. Really good customer support
17 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Ashwin,
We're so glad Amelia could help resolve your query with ease. Thank you for sharing your positive experience with us.
Have a super day
Lewis - Lloyd Latchford
Great customer service from Edyta…
Great customer service from Edyta today, very efficient and greatly appreciated!
16 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Angela,
We are so glad to hear you had such a positive experience with Edyta today. Your kind words are greatly appreciated.
Have a super day
Lewis - Lloyd Latchford
Lauren was quick to cater to my request…
Lauren was quick to cater to my request with a friendly, yet speedy service
16 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Connor,
We are so glad to hear you received friendly and speedy service when Lauren helped you. Thank you for your kind words.
Have a super day
Lewis - Lloyd Latchford
Absolutely excellent
Absolutely excellent, very easy to deal with, response time is super quick
15 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Jen,
We are so glad to hear you had such a positive experience with us. Thank you for your kind words.
Have a super week
Lewis - Lloyd Latchford
Thank you William for your swift…
Thank you William for your swift response with regards to my insurance certificate. This is much appreciated and I am very grateful.
15 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good affternoon Joanna,
We are so glad William could assist you quickly with your insurance certificate. We truly appreciate your kind words and positive feedback.
Have a super week
Lewis - Lloyd Latchford
Outstanding Service from Edyta
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure I fully understood everything, which I really appreciated.
It’s not often you come across such genuinely friendly and supportive customer service, and it made the experience so much smoother and more reassuring.
Thanks again, Edyta—you were amazing! 😊
12 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Tasnim,
We are so glad to hear you had such a positive experience! It's wonderful to know Edyta provided kind, patient, and helpful service, ensuring you felt fully informed. We truly appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Emma dealt with my enquiry incredibly…
Emma dealt with my enquiry incredibly quickly and efficiently!
11 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning,
We're glad to hear Emma handled your inquiry quickly and efficiently. Thank you for your feedback.
Have a super weekend
Lewis - Lloyd Latchford
Professional
first time calling and i found Paul Fairweather very helpful, polite and knowledgeable. Resolved my issue without delay and in a professional manner.
Ainsley.
10 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good afternoon Ainsley,
We are so pleased to hear about your positive experience with Paul. We appreciate you sharing your feedback and will ensure it is passed on.
Have a super day
Lewis - Lloyd Latchford
Fantastic
I received fantastic, efficient and polite service from Paul Fairweather today when I contacted Lloyd Latchford today with a query. Thank you Paul!
4 juni 2026
Review zonder uitnodiging
Antwoord van Lloyd Latchford Group
Good morning,
Thank you for your wonderful 5-star review. We are so pleased to hear you received such fantastic and efficient service from Paul. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
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