LORETA Reviews 

Shipping took a bit longer than expected! But customer support was super quick to respond! Quality was exactly what I expected - nothing amazing but solid!

Big thanks to the team for my stunning Cinderella heels!
I'm seriously in love with them—way better than I imagined! They fit perfectly and are so comfortable to wear. Definitely a showstopper, and I can't wait to wear them more often. Thanks again, you guys nailed it!

The dress was absolutely gorgeous-the fit, fabric, and design were perfect! I felt like a princess the moment I put it on. The only downside was the packaging-it arrived in a plain postage bag, and I was hoping for something a little more elegant. A dress this beautiful deserves a luxe touch! That said, I'd still order again-Loreta's designs are just too dreamy!

I bought a tracksuit set but it was one size too big, so I had to exchange it, which took about a week. The beading was honestly better than some designer stuff, especially for just $200. I also got a Loreta dress for $150, and while it was nice, the tracksuit definitely looked nicer than my mum's $3,000 Louis Vuitton hoodie.
Funny thing—my mum loved it so much, she bought the same set!

I purchased the baby pink Bandage Dress, and I have to say, I am IMPRESSED. The quality is so much better than I expected, like, this feels like something you’d buy in a high-end boutique. It’s super stretchy but still holds everything in place, and the color is just gorgeous. I knocked off one star because shipping took longer than I would have liked, but honestly, the dress itself makes up for it. If you’re on the fence, just go for it—totally worth it!

I bought the Birthday Dress for my birthday (haha love the name!), and it did NOT disappoint. It’s super figure-hugging but still comfortable, which is a rare combo. Shipping was fine for me (about 8 days), but I’ve seen some people say it took longer, so maybe it depends on your location. Either way, LOVE this dress.

Hi there,
I just wanted to send a big thank you for the incredibly fast turnaround on my dress! I arrived in perfect condition, and I couldn't be happier with how stunning it looks. The fabric, the fit - everything exceeded my expectations. I'll be sure to send over some photos after the wedding so you can see how beautifully it all came together! The only thing I wish is that there was a direct phone line to reach you. It would make communication a little easier. But other than that, I truly appreciate the great service and can't wait to wear my dress on the big day!

I ordered the Celeste Midi Dress for a special event, and honestly, I was a little skeptical at first because I’ve been burned by online shopping before. But wow, this dress EXCEEDED my expectations! The fabric is thick and super flattering, and it hugs my curves without being too tight. You can just tell it’s really well made. The only thing is that shipping took a bit longer than I expected (about 3 weeks), but I reached out to customer service, and they were super nice and helpful. I’d definitely order again—just make sure to plan ahead if you need it by a certain date!

I love my Duchess Gown! The satin is so soft and has a nice weight to it, so it drapes beautifully. The only downside is that I had to wait a little longer for shipping, but I guess that’s expected with high-quality pieces. Just make sure to order in advance if you need it for an event!

I was a little nervous ordering the Stella Maxi Dress because I wasn’t sure about the fit, but OMG—it’s perfect! The material is thick but stretchy, so it hugs in all the right places without feeling tight. Shipping took about two weeks, which was a bit longer than I hoped, but honestly, the dress is so stunning that I don’t even care. Worth the wait!

I ordered an overnight delivery and I asked about it today and then I was accused of a bunch of things she called me. Shameless. She said a bunch of names to me when I got her on Instagram and something that was posting down and then gave me no more information infomation now me and my sister are both out not having anything to wear for the night so I was insulted and I paid for something and I didn’t get it so if I was I had bought from this place but a few years back before Covid, so I don’t know what the business is doing now but I don’t stress. It’s not reliable and you may get names.

I made 2 purchases with next day delivery. They sent out 1 and not the other. When I asked for my money back and to cancel the order on the item they didn't send, they refused and only offered store credit for their mistake 5 days later.
I disputed it with my bank to get my money back because they stopped emailing me. I also asked for a return slip to return the other dress as it was not the right size and they completely ignored me and now it's past the 14 day return windows and I can't return it.

Disgusting customer service and lazy workers who can't be bothered sending out orders. Don't ever shop here.

Do not buy from this store!!!!!!!! Worst costumer service ever. Completely unapologetic for their mistakes and do not communicate when items are delayed. I have been waiting for a whole year to use a store credit as they had limited range. I had the credit in the first place because I bought a dress and it was taking to long to arrive and was given the express range option which I took given I had an event. When the dress arrived it was too large and I needed to exchange to a smaller size. The store made me buy another dress and o returned the large dress. Took a whole month to issue a store credit as they would not refund me. Then I attempted to buy a track suit and they sent me the wrong sizes (not as my order) and I had to return them to get yet again a store credit. Now bought a dress 17days ago and after following up for days said it won’t be until the end of month and refuse to refund me!!! They have extremely poor costumer service bad returns policy and cost me money as I had to return the items via post at my own cost!! Even the order they made the mistake on!!!!!! BUY AT YOUR OWN RISK

This is the worst company I ever dealt with I have bought 4 dresses from Loreta on the 23 July 2024 I received 2 dresses after two month later, and those two dresses are cheap rubbish and terrible material and I'm still waiting for my other two reminding dresses. We are now in 19 of October. CUSTOMERS PLEASE BEWARE

SCAMMER ALET!! Never buy from this websiteI ordered a dress for my friends wedding. Ofcourse it was shipped late. No communication from the team. After i sent 3 emails they finally shipped my dress. I had to buy another for the occasion as Loreta was not able to send the dress on time as promised on their website.
And cherry on top was when they sent wrong dress. Absolutely hideous dress. I emailed them about that and they asked me to send the pictures of dress I received. After i sent them the pic,the team is MIA. Absolutely ridiculous. Please learn from my experience. Never buy from this site so that you dont wanna suffer like me.

The most dreamy dress I've ever owned! I felt like an absolute queen in my birthday dress. The quality is incredible, especially for only $400. It feel luxurious and far more expensive. I was also impressed with he customer care team; they responded to my email the same day and helped me find the perfect size, ensuring the dress fit me perfectly. The attention to detail and craftsmanship is outstanding. I can't ask for more from Loreta, except perhaps more sales and a wider variety of styles. It's clear they take pride in their work, and it shows in every stitch of this beautiful dress. I highly recommend their dresses to anyone looking for high-quality, stunning clothing that makes you feel special. Looking forward to seeing what new designs they come up with next!

I purchased the Cinderella heels, and OMG, I truly felt like Cinderella! They sparkled all night and were incredibly comfortable. The shipping was impressively fast, taking only two days to Chadstone, Melbourne. The packaging was beautiful, adding to the overall experience. I can't fault Loreta at all! The team was very kind and sweet in their emails, helping me with sizing and shipping times. Their customer service is top-notch, making the entire shopping experience wonderful. I highly recommend Loreta and will definitely be shopping with them again.

Cara deserves an outstanding award! I emailed the team about an extremely urgent order at 8 pm on a Friday evening, and to my surprise, I received a response by 9 pm. I kid you not, I got my drees by 11 pm that same night. Their staff offers a same-day delivery option and delivers until midnight, which is incredible. To say I was blown away is an understatement. The dress was next level in terms of quality and style. My sister was so impressed that she placed her order immediately. Loreta is one of the most underrated brands out there!

Beautiful, and thank you! A special shoutout to Cara for saving my last-minute event. I placed an order at 4:10pm, and the post office had it within half an hour. I received my dress in less than 24 hours, which was incredible! The fit was absolutely perfect, and I felt so sexy in it. The quick turnaround and the attention to detail made all the difference. I can't thank the team enough for their amazing service!

Absolutely my favorite online clothing store! if you're in the know, you're shopping at Loreta. Almost all my friend own a Loreta dress, and we keep coming back for more. The entire process from browsing online to lightning-fast delivery was flawless. The product itself exceeded