LORETA Reviews 

Stunning dress! I absolutely loved my Dubai dress. It was thick, heavy, and really well made, giving me a perfect hourglass look. The exchange process was also super easy; I appreciated receiving the returns form directly, so I didn't need to email them.

Absolutely red carpet-worthy! I purchased the Majestic gown and it arrived promptly in a beautifully presented box that made the unboxing experience truly special.

The quality is amazing, and I'm very happy with my purchase! shipping to Adelaide took about five days, which was faster than I expected.

I waited three weeks for dress :( and at first, I was a bit annoyed by the delay. However, it was a made-to-order dress. When it arrived, I was absolutely speechless. The quality of the dress was the best I have ever seen, and that's saying a lot, considering I regularly wear designer dresses that cost around $1,000. The craftsmanship and attention to detail were truly exceptional. I was so impressed that I've already placed a new order. I can't wait to receive my next stunning price!

to anyone in need of a special dress! I bought two dresses for same-day delivery on a Saturday evening, and they literally arrived at my door in just two hours! I placed my order at 7 PM and had them by 9:30 PM, just in time for my last-minute event. They delivery gets a 10/10, and the quality is absolutely next level. Just a heads up, their sizing is a bit generous, so you might want to size down.

I got the Draped in pearls dress from Loreta to wear as my engagement party dress, and I was completely blown away by the quality. The craftsmanship and attention to detail were impeccable, far exceeding my expectations. On engagement party day, I received more compliments than i ever have before- the dress was truly a showstopper. The fit was perfect, and the design made me feel like a Queen. I couldn't be happier with my purchase, and I am so grateful for the exceptional service I received from Loreta. This experience has made me a loyal customer and I will definitely be purchasing from them again. Highly recommend Loreta to anyone looking for a special dress that stands out.

I finally found my favorite brand that I can actually afford. I received my dress, but it was bigger than I expected, even though I provided my measurements. It was a bit disappointing since I ordered it slightly smaller to allow for adjustments. Despite this, I slayed the night with the dress-it was a showstopper!

I bought the majestic dress, this dress is absolutely gorgeous!! Paid only 800$, and the dress was more beautiful than my 10k wedding dress! I was blown away with the quality, and the pricing is so reasonable. I think loreta is most underrated clothing brand. My friends placed orders with loreta after seeing my dress, and they are blown away with the quality. THE ONLY DOWNFALL WAS THE SHIPPING times, otherwise everything was 11/10.

My favorite boutique for dresses. i really Like LORETA dresses, been getting them since 2017. I wish they had more new stuff, but their clothes are really good, and they have different styles that i always go back for. I'm gathering money for my next buy. I wish they had more discounts, but all my birthday dresses are from loreta. so good!

Don’t order anything from this place, very unprofessional customer services! Also don’t do overnight shipping they won’t t send it out till like 4 days later -.- what a joke and how unprofessional of them why have the choice of overnight when you can’t even send it out on time. I should have done normal shipping.
Sent many Emails with no replies regarding my order and to give me a refund for my overnight shipping. Been almost a week and still haven’t received it.

Dress ordered and paid for. Waited (minimum) 20 business days as per their advertising for delivery and it was not delivered. Still not received to date. Emailed (as no phone service) to cancel order due to lack of delivery. Advised NO REFUNDS and had to choose a replacement or store credit. No assistance given, no goods received. I have contacted The Fair-Trading Department and lodged a formal complaint. Despicable company taking their client's money and providing NOTHING in return. How are they still operating??

Stay away from this company- run
I ordered a dress from this horrible place and though the company says the made to order will take 4 weeks, I did not receive the dress for 3 months. I had to kept emailing them and still the company did not respond. Be also careful when a company has no contact number (big red flag). Once I threatened I will lodge a complaint to consumer affairs they finally sent the dress (yes after three months) in a WRONG size. The dress looked beyond horrible, poorly made and nothing like the one advertised. They refused to pay for return shipping cost or issue me with refund receipt and once I further enquired ceased the responses. Scammers. They are well known scammers. Heard so much of bad stories. Please do your research before even thinking to buy anything from them.
In response to "Fiona" who also claims Cara
Here are the emails I received from the Loreta and also find here the consumer affairs and police reports. I just disputed the transaction with the bank as well.
Which information is wrong Fiona? You did not reply to me for 3 months? Loreta sent the wrong size dress? Or you refuse to pay for shipping cost? Bad and poorly made garment on you. Stop scamming people. Yes if you are a scammer who scams 550 dollars and sent the buyer a wrong size dress after 3 months and still refuse to make the order correct " go f your self" bloody scammers.

I ordered the dress Sands of arabia dress in size 6. On the website it says it can take up to 4 weeks to make the dress because it is custom made. However, it took me nearly 2 months to receive the dress. I have contacted the customer service a few times in between and it is very poor and slow to respond. When I received the dress, the dress looked different ( it was made out of two pieces instead of one ). I have contacted customer service for a return and full refund and I was told the dress can be made in many different ways. Extremely frustrating and dishonest service. I would never recommend this shop to anyone! It’s a scam and I will never ever come back to buy anything from here! Stay away from this shop! You will get trapped!!

My product was late ( like 6 weeks but they had already warned me sometimes there was a delay ) so I made an enquiry which they promptly sent an email offering anything from their warehouse as my product was still delayed- I said no il wait - not disappointed absolutely LOVE the product, fantastic addition to my wardrobe!
Made exquisitely I 100 % recommend this product over all on line orders, very unique products and their photography is awesome!

Last November I bought a dress from Loreta,it's now April and I still have not received it, I have asked for my money back if the dress isn't available any more..the customer service is slow and frustrating.. I will never buy anything again and I recommend everyone be careful, they take your money and don't send the order.

If I could rate loreta lower than a 1 star I would. They are unlawfully charging people and keeping there money. They don’t offer refunds, they never reply and even if the item is wrong or they are at fault they still offer no compensation. Also they are rude and the quality is terrible. Never again will I buy from you and I will report you to acc because they should not be allowed to steal peoples money.

I ordered a dress for the first time through this company. When it arrived it was damaged. After a couple of emails they responded, but now too late for another outfit for my event. I agreed to a store credit. A few months later I made another order. 5 weeks later, no order, no replies to eta

I am beyond angry and DO NOT RECOMMEND!!

After ordering a dress online and it said will be dispatch within 24hours and after emailing customer service asking where it was after a few weeks because I needed it for an event I didn’t hear anything back. It was a week out from the event I was stressed so I messaged on instagram. The girl was rude and when I finally got an email back they said it will be here within 20 days it’s still not here and it’s been over a month. No clarification of when my dress will be here and I have had to fork out more money to buy a nother dress which I literally can not afford. I’m so upset and disappointed and will not be buying from them
Again!!

I'm not sure if Loreta has changed hands? I have ordered from them in the past (2-3 years ago) and had great experiences. My past two recent orders have not been so great. Both items were listed as 24 hour shipment. On both occasions I have had to contact Loreta after receiving no shipping info approx two weeks after ordering. The response to the first item was quite rude and then the item was shipped (missed the occasion I had ordered it for). The dress arrived late but I was still happy with it. Thinking this was just a one-off bad experience I ordered again and had the same late/non-shipment issue. This time I didn't receive a response at all, just a notification that the item had been posted. When Aus Post confirmed a week later that they had not received the item I contacted Loreta again and then got another generic notification that it was posted (25 days after ordering). When it arrived one of the items (of a set of 3) was the incorrect colour (red instead of nude). I emailed and enquired about exchange/refund and aside from the initial response asking what the issue was I then received nothing further. This is now a PayPal dispute, after posting the item back at my own cost and confirming with Aus Post that it was delivered to Loreta a week ago I have not received my refund. Really disappointing as the clothes I've ordered in the past are great quality. One of my favourite dresses is from Loreta.

The dresses from Loreta are of superb quality, the prices are very reasonable and the customer service is outstanding. I highly recommend Loreta.