Loves Reviews 

Night weekend, female manager with short hair at loves on Muskogee Turnpike is extremely rude unhelpful and straight lied to me. I tried to do a refund on a $40 charger. I had bought at a loves over two hours away while traveling the previous day. I had an unopened box and the proper receipt for my return. She was extremely rude and acted annoyed when I said I needed to do a refund. She then informed me she can’t do a refund because I didn’t buy it at that store. I told her the store I bought it that was over two hours away and that made no sense. She informed me I would have to go back to the loves. I bought it from to get a refund and when I told her to let me speak to a manager or someone else because I didn’t feel like that was correct she told me she was a manager and there was no one else I could talk to. When I asked for her name, she rudely told me to move out of the way and let her help someone else then begin ignoring me. So I went outside and called another love to see if this was correct and they told me no that was an absolute lie I could do a refund at any of the loves location as long as I had the correct product and correct receipt which I did have!!!!I would try to go to another loves but this is the only loves within 70 miles of my house so I can’t just take it to another loves. It was completely ridiculous, unprofessional, embarrassing, and stupid. I will never go to another loves especially the one on Muskogee Turnpike again!!!!!

Very clean. Store 659 Tolleson. Thanks for Ashley

If I could give negative star I would. 5 hours and still not even started trying to change my trailer tire. I’m a daycab tractor and now I’m out of hours to make it home. I’m 33 miles from home. Never stopping at this worthless dump again.

My app and card aren't working.I showed the cashier my fuel receipt yet she couldn't give me a shower pilot would have done this. So I will no longer fuel with you appreciate your lack of costumer service

Manager named Spring in Lodi, CA let 2 men into the women's restroom without announcing them and while there were 3 women using the facilities. I was very uncomfortable and felt violated. I confronted her about it and asked for the corporate number and she got offended and "escorted" me out after getting in my face. She did not apologize for her actions and lied to another customer about the situation. There was no matinance being done the whole 30 minutes I was in the store. The worst was that she didn't care that I felt uncomfortable or violated but just shrugged it off. When I told another woman walking into the restroom that she let's men in, she stated "yes we do. For matinance we sure do." The only problem was....they did not do matinance they just talked about it which they could have done in the hallway or closed the restroom for 5 minutes. Very rude manager. I still cannot get the feeling to go away and it happened at 2 in the afternoon!

Thank you to all the Love's truck stops with dog parks. We travel with our Great Dane and these parks have been a lifesaver! We seek out Love's everytime we need to stop. Everyone has been friendly and the restrooms clean. Thanks again for making road trips easier!

Do not buy a warranty from Loves, they will not honor it.
Their policy on any product is it must be returned within 30 days.
If you purchase the warranty, and it's past the 30 days, you will have to deal with the manufacturer ( which for the record, already provides a 2 year standard repair/replacement warranty for free).
So Loves will sell you a warranty you already have for free, and then not allow instore returns or replacement.
Opencomms 2 Shockz headset ( microphone stopped working properly 8 month in, 2 year warranty purchased)

Since I started working with Loves Solutions, I have been served by Kady Kasper, who has provided excellent and very professional service. I recommend her 100%.

Son muy amables todas las personas que te contestan la llamada, en lo personal Kady que es la encargada de llevar mi cuenta, te explican todo para que puedas trabajar en la app de Loves, recomiendo 100% todos los servicios que ofrece la compañía. Mil gracias por ayudarme con el facturaje de mi compañía de transporte.

I have had the pleasure of working with Katie Kasper, my Love Factoring representative, and she has been doing an amazing and outstanding job. She consistently goes above and beyond to meet all our needs. I highly recommend her for anyone looking for a top-notch factoring representative.

Llevo años trabajando con esta factory y indiscutiblemente el servicio es 100% pero sin duda la representante de mi cuenta Kady Kasper hace que sea muchísimo más eficiente y satisfactoria tu experiencia con Love

I have appreciated Love's over the years for their clean rest rooms, dog parks (or areas), and great coffee, to name a few things. I now have another reason. The Love's outside Davenport, IA was my last stop before arriving home in Illinois. Once home, I couldn't find the spare set of car keys, so I called Lowe's to see if keys had been turned in. Cory was so helpful in that search, and while she was hunting, of course I found them in the no-man's-land between the passenger seat and the center console. Her helpfulness was noteworthy, and I thank her!

During my trip through Armadillo, TX, I had the misfortune of driving through a winter storm with one tire with mild low pressure.

When I reached the gas station here and attempted to to use the air pump, the pressure got lower.

I kindly asked for their assistance in this matter.

They mentioned that due to liability matters, they could not come out and help, which I understand.

However, when I approached the manager, he said quite BLUNTLY, that he will NOT come out, and that it is "NOT MY PROBLEM." He continued on in talking down to me, like I am some idiot and left me to figure it out on my own.

Thankfully roadside assistance was called by me later and they not only helped with the tire pressure, but were also rather professional in their tasks.

The manager of that gas station could afford a MAJOR attitudinal adjustment.... BADLY.

GO SEEK HELP......FAST!

I stopped at the loves in north St Louis city to grab some lunch. When I got to what I thought was the checkout line I asked the guy in front of me if he was in line or security. I noticed he had ear buds in so I tapped him on his shoulder and asked him again. He then only said look down for him, I seen his gun and I apologized and asked him again. He said for a second time to look down again, I told him I seen his gun the first time and moved on. The lady behind me asked him the same question and he responded to her with "I'm tired of people asking me that question". I sent an email to loves to address the problem to which they have not responded which tells me they don't care what their customers think.

No overnight parking. They posted a yellow threat on everyone's windshield warning they planned on towing us. When they put one on my windshield, they broke my windshield wiper. The manager denied any wrong doing and refused to replace what they broke.
(Lake Havasu Loves H 95 + I40)

The customer service woman was excellent! So nice and helped me a lot!! Hopefully she will see this. We are at loves rv in Bakersfield and I called the 1800 number. Loves customer service on the phone was excellent!!

I had work done on 3/12/2025. It's currently 3/14/2025 and I still haven't received my points yet. Loves said they received payment but would take at least 72 hours before I would get my points. Unacceptable. Y should we have to wait for being such loyal customers. Not cool.

Superior Customer Service. A Professional, Hospitable and Courteous Staff. The General Manager (Garrett Gremminger) does an exceptional job. He goes out of his way to ensure the Location is top notch. His Customer Service and Professionalism is superior to General Managers at other Truck Service Centers that I have been to throughout the Country.

I went to the Loves on 2931 E. Gila Ridge Rd. And I had such a courtesy employee named Ms. Sharon she was super nice and talked to me and made eye contact which I find very respectful. Thank you for your service Ms. Sharon.

Loves belen,nm changed my oil,didn't have 2 of the fuel filters only water seperator did the pm anyway.when it was time to start truck wouldn't start,emissions light came on threw diagnostic code for prime fuel system before starting.the tech said I needed a parked regen.worst place I've been in 23 years as a owner op