Loves Reviews 

I’ve been to many loves and they’re decent, but this is particularly for the loves and Indianola, MS.
This place is a nightmare from the shop to the diesel and especially the parking, they have more than a dozen drop trailers on a regular basis and if that’s not it, they have the locals who use this place as private parking so bad as to they leave their vehicles and hold spots and I’ve seen this over a period of months and months when I did a special project so this review is on point and extremely valid ….
They’re usually out of stock of something and if you wanna clean your windshield outside, they have a squeegee, but it’s only water …
The showers in the bathrooms are clean. I’ll give it that, but that’s the best you’re gonna get.

Friendly people, clean place.

Friday, January 3, 2025, my 5 year old son, 10 month old puppy, and myself were driving home to KC from Minnesota. After passing many stops through Des Moines I choose to stop at Loves Travel Station #411 off of Hickman road in Clive, Iowa. We used the very clean facilities and grabbed a couple drinks and went back to our car to hit the road. That’s where my trouble began. My car wouldn’t start. I was also parked in the 1 hour parking located directly in front of the store. My son and I walked in to inform the employees that we were stuck and not sure what to do. That’s where we met the most helpful and kindest women, Billy. I did not know at the time that she was the General Manager. But she jumped into action right away. She offered her help in the freezing cold to try and jumpstart my car. When that failed she then found a local truck mechanic to try and help me out. That also failed. My husband was in Minnesota making his way to us but still over 4 hours away. Billy was very persistent on us coming in, even our puppy, to stay warm. She offered us hot cocoa and a warm area to sit and gave us the remote to the tv. My problem was the puppy, he was hard to handle inside the store and I didn’t want us to cause any problems for them. I decided to go sit in the car. We had a couple blankets and a heated scarf and my son, pup, and I were making the best of it. During the time, I didn’t realize that Billy had been watching out for us the entire time. She had come out and checked on us. Offering each time for us to come in. I declined and that last time she and another employee brought us out hot cocoa and a huge warm blanket. I can tell you from experience that the blankets they sell are worth buying! At one point Billy came out and had contacted her boyfriend to try and help us. Unfortunately my car ended up being towed across the street to the Jeep dealership to be fixed. This whole experience was awful to be in and being women with child was nerve wrecking enough. But thanks to Billy and her boyfriend my son and I were as comfortable as we could be for our situation. When my husband finally arrived Billy had already left to go home for the day. Her boyfriend stayed with us until my husband arrived. That was also very comforting. We tried to pay for the cocoa and blankets even after Billy had left and she had already informed the employees of our situation and told them not to take any money for the items she brought us! I will never be able to repay these wonderful people for their kindness. But I can give Billy and her travel station an great review. I can say from experience that this Loves Travel Station is top notch when it come to caring for their customers. I gave them 5 stars and that’s not even enough! Thank you Billy for caring so much for us and our safety! I will always carry you in my thoughts!

I travel all around the United State for work in my Pro Master and a 21 ft RV which fits in 2 spaces. I always stop at Loves for gas and sometimes park overnight take a shower get breakfast and coffee in the morning just like all the truck drivers do. Loves is RV friendly they provide a hook up for RVs, water and dumping at some locations. This is why I always do business there when I travel.

This location the manager banged on my door 6:30 in the morning complaining I was taking up his parking. I walked out the door and there was lots vacant overnight parking even at 6:30 in morning. Really Rude!!!! He needs a huge attitude adjustment towards is costumers. Location Yuma Arizona.

What a piece of shit company that would charge people $2.00 for a sheet of paper and some ink. That's right they charge $2.00 to make a copy, so they're just ripping you off. Don't know how they buy there paper, but just look at it this way, for a pack of copy of 500 sheets they making a $1,000 dollars off of a $20.00 pack of paper. What a piece of shit place. Hopefully karma will get them in one way or the other. You deserve to be ripped off because of you ripping off people.

I wanted to work at Loves after a caring manager returned my lost bag on a road trip and sent it back untouched. So I used his name as a reference and thought that would help me get a timely interview and maybe a nice job at my local Loves store. I applied and then maybe 3 1/2 months later I had already given up but then got the phone call and could I come in for the interview and I said it had taken too long and it wasn't the work for me anyway and a few hours later I got their standard snarky "no-reply allowed" rejection letter. But I rejected the Loves interview. Someone decided I had to be "put in my place" nonetheless. Made me SO GLAD I "moved on" FIRST! LOL. SHAME ON THAT PLACE. They lost a good employee in me by showing me how little they cared. My advice..want a nice employee-conscious job?...pass this one by.

Went to desk to purchase 160.00 of tobacco products told her the side on counter was previously paid for she gave me nasty attitude and argued I then asked for my tobacco products after she said she had none so I showed her that there was what I needed in the vet place she was looking and to go back and get it got complete attitude from her total mouth and rude v comments and here I’m giving you 160.00 off my Dolores for your product and absolutely horrible attitude toward me if you have no respect for your customers maybe you should go home we do not deserve to be treated like shit we’re bringing our money in your door and providing you a chance to have employment extreme rude behavior store 660 walsenburg co

Loves Travel Stop #467 in Ft. Pierce is where I got my oil change this morning and Francisco was very knowledgeable and nice. They were able to get me right in and they did a good job. Francisco showed leadership and good communication skills. I will stop at that store everytime I come through south Florida.

It’s really sad to me that if you make minimum wage, you wouldn’t be able to afford water at LOVES… case of 32 waters cost $10… stop taking advantage of people…!! $9.99 for 32 waters…!!

Loves in Hardin Montana has huge potholes exiting and entering the big rig area. Bottomed out motorhome exiting and cracked front cap. Spoke with the manager at Love's and he informed me that they know they have an issue and have repaired the potholes previously. He filed an incident with Love's Risk Management. Risk Management has delayed this now for over two months and now claim that it's the city's property not theirs, so they have no responsibility. This is a short dead end road that Love's had built to service their fleet area. The asphalt that has deteriorated is the patch that Love's paid for and had repaired. This is not an acceptable manner to handle road surface issues at a Love's.

Unfortunately we can’t give it a negative review. We have a 44’ 19000 lb Toy hauler. We had a flat on the RV. Got to the Love Stop just south of Tifton off 75. My husband went in to see if they could do a tire change for us. We had a spare. The attendant said they don’t do “small” jobs. Not exactly a small job. After struggling to get the height we needed to get the spare on I went in to see if MAYBE they would help. FAT CHANCE. As I walked past three service trucks to enter their office I explained that we are 44’ long about 20,000 lbs. they said no they can’t help. The jacks they use run on air. I then replied. So if you get a service call you can’t change a tire. They replied. Yes the trucks have generators. But yet you can’t help us in your parking lot!? Nope

I downloaded Loves Connect app because an associate told me I would get GREAT benefits and shower credits. That was a lie. As a "casual driver" I get a measly discount on gas and a free fountain drink if I buy 4. Can't even get that deal on cheap coffee, which I actually drink.
That's it. I drive 80 thousand miles per year for work and have filled up at Loves every single time for months now. And I don't even rate a free shower from time to time? Worthless app, worthless company unless you drive a big rig. I'm uninstalling their app and going to Flying J now. They already award me shower credits and an equal gas discount. I should have gone with them from the start.

I am totally fed up with the cashiers at the fuel desk and some of the managers just lying to my face , to lazy to job correctly ,or don't know how to do the job and trying to argue. the stores where I ran into the problem is #360(horse cave ,KY sept.20,2024) (they was nice and didn't argue but still didn't resolve my problem because they didn't know how. Store #244 (Jackson, TN) (lied to my face and said it wasn't possible. Refused to even try. 9/20/2024 around 5am). Store #637 (Payette, WI ticket# 4674938 - 09/07/2024) (Argued, was rude, lied and claimed it couldn't be done . claimed they had different software from other loves travel stops. When I said I would call in the guy and younger woman replied they didn't care. I overheard them complaining about a driver that they actually had to call the cops on I wonder why.) Store #332 Burbank ,OH (09/06/2024) (manager with short bleach blonde hair said it could be done instead of saying she didn't know how . ticket #97463698) Store #177 (Kansas Turnpike #2251876) after multiple transactions claimed I cant used my debit, business debit for fuel which is completely false. (09/02/2024). Happened at store #177 Kansas turnpike again at 6 am 9/23/2024. General manager Dirac Kimber told me they are on the easy go system and they could accept corporate cards where I can get my driver code mileage, and other information. I showed them one way to also it in cash then they started accepting cash. I told them you can do it with a credit card and I was told to leave. All the while store manager Joseph werly who didn’t know I could get the information on cash pay until I said so kept talking while I was trying to explain to the aforementioned general manager that the information could be manual imputed even on credit cards. If you did know how to do it why keep talking aggravating me while I’m talking to your boss? Yet saying I’m disrespectful when butting into me and your boss conversation is totally disrespectful if no one asked or was talking to you.
The thing I wanted at every store was to have the driver code, miles. company, and trip number. I know most would say what's the big deal? I don't get my fuel surcharge if that information is not on there and its actually their job. I lose between $1-$1.67 a gallon its really starting to add up since I fuel at loves exclusively. Its not bad enough people block the pumps and take 30 minute, shower and even block pumps off to take ten hour breaks and no one does anything now they wont even do the job they are hired for.
I have tried with cash ,same problem. Debit card , same problem, even use my personal corporate card , same problem . Then go to another store no problem. I even call customer service to lodge an complaint and she advised that I should go to love that I don't have a problem. That just not possible because I'm not in the same area all the time , don't control traffic or the weather.
I got in touch with tech support at the advice of store #360 manager and tech support hung up on us. How can you fix this issue? Probably more training and getting rid of rude, and people that don't want to be there(store#637 would be a good place to start.) The congestion at the pump could be solved by mangers walking the lot and actually calling tow trucks and towing trucks. The word would get around quickly .
If a store manager or any manager cant enter a transaction manually demote them. That a clear sign of the quality of employees that store will have . How can you expect the employees to do what the managers cant? Someone could actually look into these complaints from time to time. Hire me as a customer service consultant to travel from store to store as boots on the ground t get these stores back on track. Another problem is people bringing pet into the truck stops around food which is a clear health hazard. These aren't service pets.
This is not only frustrating it’s a sad situation when you have general managers that have no clue. I even took a picture of the general manager that told me I had to leave .

Accidentally booked the wrong RV site in South Dakota, so couldn’t make it (wrong direction), and I realized my error only about 20 minutes after booking. Called to get it changed and they refunded the booking and I just needed to make the new one. Turns out they still charged a 50% fee for cancelling. That would have been just about the cost of booking the other site, so we just didn’t bother booking and stopped using them for fuel and supplies. We had already spent over $600 on them over the past two weeks.
Opened a case with customer support and have not received any sort of response. Chances are we’ll just be using Pilot and Flying V from now on for our trips.

have gone to this loves many times and have seen different gms over the the few years I've been to store 730. The new Gm Melissa that's currently running the store is very rude not nice to her staff nor does she have any compassion what's so ever for her customers. I was waiting in line to get a few items the cashier was trying and did ask for assistance, no help. So i walked over to diesel side where the cashiers where on their phones and trying to clean showers. Standing their I could see the gm sitting on her phone ignoring the fact customers are trying to get their stuff payed for and leave. I'm sorry but 2 people at diesel, 1 on the gas side struggling with line of customers but yet she's sitting on her phone in the office while her crew is on phones and not caring about nothing else. I won't be back to store 730 they have lost my business for good. She really needs to have better communication skills n learn to be more nicer to her customers. Maybe she isn't in the right position if she can't be respectful to her crew or to us customers.

At neosha store 585
A man named Gary helped me get a ride to get a part for my car
Great and helpful person!!!
Give the man a raise!!!

Called 25 minutes from Circleville Ohio saying the driver left 20 mins ago. 5 hours went by and I got to the shop there and the manager said he had another road side then I said that was 5 hours ago so he lied. Now he's been back and they just put another truck in the shop before me

I'm only giving this review because it needs to be addressed. They obviously get paid by the hour,because it makes absolutely NO SENSE, to take 3 hours to change a blown out tire. PLEASE !!! Pay them differently, they were in no hurry at all,time is very important to professional drivers. Products need to be delivered, and we all have a job to do. Review your cameras and watch how YOU pay them to ride the clock..

Gas price on the large sign says unleaded 2.89 when you get to the pump, that's the price for 88 not unleaded. The actual price is over 3 dollars.

Kady Casper la mejor d las perzonas y la mejor asistente cumplidora al maximo d todo lo k respecta a la compańia y a los pagos.un trato super atento y respetuosa.para mi es la mejor en su profesion .100 % mi evaluasion para ella