Hej Jag ger Alex 5 stjärnor Idag! Han var väldigt tålmodig, professionell och tydlig med att snabbt lösa mitt problem. Detta gjorde att jag kunde använda min telefoni tid via LycaMobile. Ett... Toon meer
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Lees wat reviewers zeggen
Super many plans to choose between and super unclear what is the difference between the plans and especially if roaming of both calls sms and data is included or not. Whatever we chose, it felt like w... Toon meer
Går inte ringa samtalet går till talsvar och man är hela tiden tvungen att starta om telefonen med jämna mellanrum. Sms kommer inte fram till andra operatörer. Lyca till lyca går bra att smsa men inte... Toon meer
Bedrijf heeft geantwoord
Jätte bra, marknadens bästa pris, köper 12mån - 10gb fria sms & samtal för 79,20 kr/månad. Lite jobbigt att jag efter 12 mån måste avsluta och vänta ett par dagar innan jag kan köpa om det och då vara... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile är en hög kvalitet prisvärda kontantkort SIM som du kan njuta av en fantastisk utlandssamtal och hålla kontakten med dina nära och kära runt om i världen, oavsett om de är i Afrika, Amerika, Asien, Australien och Europa.
Contactgegevens
116 21, Stockholm, Verenigd Koninkrijk
- www.lycamobile.se
2,6
Slecht
2K reviews
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my sim didn’t work
my sim didn’t work, it said i had 5g but when i tried using it nothing worked, i want a refund this is ridiculous,
18 augustus 2026
Antwoord van Lyca Mobile SE
Dear Afomia,
We’re sorry to hear that your SIM was not working despite showing 5G, and we understand your frustration regarding the service and refund request. We sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team will investigate the network issue and refund request as a priority and work towards resolving the matter as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Dear Sofia,
We’re sorry to hear that you’re having difficulty finding your Lyca Mobile number. We understand how confusing this can be, and we apologise for the inconvenience caused.
You can try dialling *105# from your Lyca Mobile SIM to check your number. We hope this helps.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I am having difficulty logging in to my…
I am having difficulty logging in to my account
26 augustus 2026
Antwoord van Lyca Mobile SE
Hi Marymar Jurolan,
We are sorry to hear about your login difficulties. We want to help resolve this for you promptly.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I wanted to change my package last…
I wanted to change my package last month. But could not. Customer service said that I have to wait another one month. Now I tried to do it. Again I could not do it. I am really stressed how to change my package.
27 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We’re sorry to hear about the difficulties you’ve experienced when trying to change your package. We understand how frustrating and stressful this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team will investigate the package change issue as a priority and work towards resolving it as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Uptank ends up with unwanted simcard
Their website is unclear- when you want to uptank data. You get sent a simcard.
We talked with customer support that advised us to receive the simcard & ask for refund when received- it's waste of time & energy.
Your data- 20GB used in 1 week.
Their advertising of 1 months of data is a lie.
Data is gone within a week if you open alot of PDF file.
I used less in Denmark but Sweden- it's greedy & misleading.
12 augustus 2026
Antwoord van Lyca Mobile SE
Dear Irane,
We’re sorry to hear about the confusion with your data top-up, the unexpected SIM card delivery, and your concerns about data usage. We understand how frustrating this experience must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team will investigate the order, refund, and data usage issues as a priority and work towards resolving them as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Före paket datum bli slut ni måste…
Före paket datum bli slut ni måste skicka ett sms till kunden och påminna den datum din paket ska sluta inte automatiskt aktivera en annan paketet och tar ut pengar från kunden bankkonto.
26 augustus 2026
Antwoord van Lyca Mobile SE
Bäste Qais,
Vi beklagar att du är osäker på dina problem gällande paketets utgång och automatisk förnyelse. Vi förstår hur frustrerande oväntade avgifter kan vara och vi ber uppriktigt om ursäkt för besväret.
Tack för att du lämnat relevant information. Vi har noterat ditt problem och vårt team kommer att undersöka förnyelse- och faktureringsproblemet med prioritet och arbeta för att lösa det så snart som möjligt.
Vi uppskattar också din feedback gällande förhands-SMS-påminnelser och tydligare förnyelsemeddelanden.
Med vänliga hälsningar,
Lyca Mobiles recensionsteam
trustpilotreview@lycamobile.com
I wanted to another recharge pack but…
I wanted to another recharge pack but unable to do so. Raised a complaint 113584176 on Aug-20th for the same but till date got no resolution.
Update: Till today (Sept-3rd-2026), I didn't get any resolution for my complaint 113584176
21 augustus 2026
Antwoord van Lyca Mobile SE
Dear Sidharth,
We’re sorry to hear that you’ve been unable to purchase another recharge pack and that your issue remains unresolved. We understand how frustrating this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team will investigate the recharge issue as a priority and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
There are no replies to my emails and…
There are no replies to my emails and no customer service at all from their side
24 augustus 2026
Antwoord van Lyca Mobile SE
Dear Prajot,
We’re sorry to hear that you haven’t received a response to your emails and that you’re dissatisfied with the level of customer service provided. We understand how frustrating this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team will investigate this as a priority and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Dear Raj,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
arturaslencevic
26 augustus 2026
Antwoord van Lyca Mobile SE
Dear Arturas,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Perfect mobile line
26 augustus 2026
Antwoord van Lyca Mobile SE
Dear Hemin Fuad,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
eSIM swap not working
The SIM to eSIM swap sent me the QR code to setup the new eSIM, but unfortunately the form to input the new sim data was failing and the operation didn't success. The eSIM is installed but doesn't work.
26 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We’re sorry to hear that your SIM-to-eSIM swap was unsuccessful and that the eSIM is installed but not working. We understand how frustrating this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team will investigate the eSIM swap and activation issue as a priority and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Thanks Duaa I am happy with the service
25 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile SE
Hi Abdul Quadar,
We're so happy to hear you're pleased with our service! Thank you for sharing your positive feedback with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Super nöjd
Super nöjd
Bra att man kan ringa gratis vissa minuter utlandet! Dock endaste dåligt att man ser inte hur mycket minuter man har kvar i appen! Innan man kunde kolla med *137# men nu är de går ej
25 augustus 2026
Antwoord van Lyca Mobile SE
Kära kund,
Att läsa recensioner som dina lyser verkligen upp vår dag!
Att veta att vi har träffat mitt i prick för dig inspirerar vårt team att fortsätta sträva efter det bästa.
Med vänliga hälsningar,
Lyca Mobiles recensionshanteringsteam,
trustpilotreview@lycamobile.com
Last agent who I spoke Ibrahim was…
Last agent who I spoke Ibrahim was amazing! Understood and resolved my problem immediately excellent service
25 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile SE
Hi Kamaleshwaran Sugumaran,
Thank you for sharing your positive experience. We're so pleased to hear that our agent was able to understand and resolve your problem efficiently, providing you with excellent service. We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very very bad
25 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We’re sorry to hear that your experience with Lyca Mobile has been disappointing. We understand your frustration and sincerely apologise for the inconvenience caused.
Please elaborate on your concern and contact us through our personal channel at trustpilotreview@lycamobile.com. Our team will review your issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Bästa kund,
Vi beklagar att du upplevde problem med din tjänst och dataanslutning. Vi förstår hur frustrerande detta måste ha varit och vi ber uppriktigt om ursäkt för besväret.
Vänligen förklara din oro och kontakta oss via vår personliga kanal på trustpilotreview@lycamobile.com. Vårt team kommer att granska ditt problem och arbeta för att lösa det så snart som möjligt.
Vi uppskattar ditt tålamod och din förståelse.
Med vänliga hälsningar,
Lyca Mobiles recensionsteam
trustpilotreview@lycamobile.com
I have the balance and bundle
I have the balance and bundle. I have the supported mobile model. This was working until 1st of aug and not working any longer. Lyca is becoming worst in sweden
23 augustus 2026
Antwoord van Lyca Mobile SE
Dear Prabushankar,
We’re sorry to hear that your service stopped working despite having an active balance and bundle. We understand how frustrating this must be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team will investigate the issue as a priority and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The phone's network signal quality is very poor.
There's no decent phone signal anywhere. It's very slow.
23 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We understand how frustrating it is to experience poor phone signal and slow service. Please send us your Lyca Mobile number and location via private message so we can check the network coverage in your area and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Bra service
24 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We appreciate you taking the time to share your positive experience. We're glad you were satisfied with our service.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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